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Customer reviews: Visually | A/B Testing & CRO

Develop by Visually.io

Reviews (74)

Overall rating
4.8

What Merchants Think

"Visually | A/B Testing & CRO" is generally well-received by merchants who appreciate its intuitive interface and the value it adds to their conversion rate optimization processes. Users consistently highlight the app's ease of use and the exceptional support team as standout features, helping both technical and non-technical teams execute tests and make data-driven decisions effectively.

Key Strengths

  • Intuitive and user-friendly interface that requires no coding experience.
  • Highly responsive and knowledgeable support team, often highlighted as a key differentiator.
  • Effective A/B testing capabilities that drive noticeable improvements in conversions and revenue.
  • Proactive approach with regular suggestions and insights based on thorough analysis.
  • Seamless integration with Shopify, making it a preferred choice for store owners on the platform.
  • Flexible pricing that supports small to large businesses, allowing usage of all features.

Common Concerns

  • Occasional issues with customer support responsiveness, as noted in isolated reviews.
  • Limited customization options for certain A/B test elements, like images and content.

Final Thoughts

Overall, "Visually | A/B Testing & CRO" is highly valued for its simplicity and effectiveness in enhancing conversion optimization efforts. While there are minor areas for improvement, particularly in extending customization options and ensuring consistent support availability, the app is a fitting choice for businesses seeking a robust CRO tool with excellent support. Its focus on user-friendly design and specialized Shopify integration underscores its effectiveness as a trusted A/B testing solution.

Organic Basics US

Jul 11, 2025  on Shopify

Great app. Easy interface. Amazing support. For beginners and intermediate split test users, this is the go-to app. Editing, adding, and creating new experiences is easy. Even if troubles arises, their support will back you up immediately and promptly. One thing I'm missing is the available options for already-available features. But I know for a fact, they are already planning to expand on this. So that's great! I will say though, I'm a bit bummed that the app doesn't take into account users who might be included in multiple split tests running simultaneously. This means one user could be part of various split tests, essentially skewing the test results as you don't know if either test is the cause to changed behaviour. You have to be very specific on where and towards whom you're running the test, keeping it very isolated. Would still recommend.

Glow by Hormone University US

Nov 25, 2024  on Shopify

The app is very easy to use, and the support team has been extremely helpful. In particular, Dorine has responded quickly and provided valuable tips.

Hexlox - Anti Theft for Saddles, Wheels and More.

Jul 09, 2024  on Shopify

As a very small team - without any developers - we are really happy with Visually's intuitive interface. This makes it easy to visualize the changes you're planning. The app support is the best part of Visually. Sometimes you need some advice or technical know-how. Dorine is always fast to answer with friendly expert advice.

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