We had a disappointing experience with Visually’s billing model. The app charges based on order volume, but this was not clearly notified in advance. We only discovered the additional fees after reviewing our invoice, which felt unexpected and unfair.

Absolutely avoid them. This has been one of the worst experiences I’ve had with an app. After installing their code, it caused major issues with our Shopify store. Orders weren’t coming through properly, and tags were being applied incorrectly. I reached out and asked for the code to be removed, but even that didn’t resolve the issues. Eventually, I went ahead and removed everything myself - only to find they had still left code embedded in the site. Completely unacceptable. For those looking to use this for marketing or to boost sales, I’d be extremely cautious. Based on what I’ve seen, there’s a high risk of completely false attribution, as their code is scattered all over the place. It’s going to cost you in more ways than one. I’ve reached out multiple times for help, and still haven’t had any meaningful response from their team. Absolutely horrendous. Avoid at all costs.

This platform is exactly what any CMO needs to bridge the gap between data and action. It is hands-down the most efficient way to increase conversions because it takes the guesswork out of consumer behavior. The UX is incredibly intuitive, which is a game-changer. It removes the technical friction and saves our team tons of time on test creation. Instead of managing tools, we’re now focused on scaling what works.

Visually are an excellent partner for A/B testing! We have been highly impressed by their ability to customise tests in house and by the speed at which they develop new features for experimentation. Our account manager, Katie, is exceptionally proactive, consistently providing valuable testing recommendations and offering ongoing support throughout the process. The broader team is also highly responsive, ensuring an efficient and seamless working relationship.

Visually has been an incredible asset to our team, allowing us to test and add features at industry leading speed. Their platform is incredibly user friendly and we particularly appreciate how easy it is to customize A/B tests without code. Beyond the tool itself, the team behind it is incredible. The development/tech team is extremely fast and responsive. We’re always impressed at how effortlessly they transform briefs into experiences without needing strict guidelines. Their CSMs are also so great to work with, always providing meaningful insights and consumer-first driven ideas that always make measurable impacts.

If you have a Hydrogen storefront and are shopping for different A/B testing tools you should just save yourself some time and go with Visually. We've tried a few different options and Visually is unequivocally ahead of the pack, both in terms of initial setup and testing execution. The documentation and technical support is exceptional, the interface is clean and intuitive, and the analytics is incredibly helpful in terms of parsing out audience segmentation. Our CRO expert has been brilliant - she quickly immersed herself into the brand to understand our product catalog and customer demographics. Visually's CRO tools help us identify what does and does not resonate with our audience, and perhaps more importantly, they make it easy to translate those insights into winning customer experiences.

Visually has made a huge impact on how we build and optimize our storefront. Adding new elements and testing ideas is a breeze. The ai tool makes generating fresh designs unbelievably easy. Data and analytics are insightful as well. Beyond the product itself, the team behind Visually has been fantastic, they're knowledgeable, quick to respond, and genuinely invested in our success.

Visually has made a huge impact on how we build and optimize our storefront. Adding new elements, testing ideas, and the ai tool makes generating fresh designs unbelievably easy. Beyond the product itself, the team behind Visually has been fantastic, they're knowledgeable, quick to respond, and genuinely invested in our success.

Working with Visually has been a huge win for the us this year. The team is incredibly helpful and responsive, and the platform itself is easy to use and effective. We've been able to learn a lot in a short amount of time and achieve some really great outcomes with little to no code lift on our end. We look forward to continuing to grow with the support of the Visually team!

Great team and always come to the table with ideas. They are very hands on helping set up experiences and will hop on an adhoc call when needed if we are struggling to set something up. Also help us read our results and dive in further to segment insights.