Reviews: ViralSweep Giveaways Contests

Customer reviews: ViralSweep Giveaways Contests

Reviews (201)

Overall rating

4.8

5

31
4
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2

1
1

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What Merchants Think

Merchants widely praise "ViralSweep Giveaways Contests" for its exceptional ease of use and highly effective customer service. Many have benefited from running successful giveaways, citing improvements in audience engagement, list growth, and overall campaign management. The positive feedback on customer support, especially the personalized assistance from team member Aldin, stands out among users.

Key Strengths

Easy to use with intuitive setup and operation.
Exceptional customer service, highlighting Aldin’s assistance.
Effective in increasing audience engagement, social followers, and sales.
Professional and customizable templates for promotions.
Strong support for compliance and technical aspects of giveaways.
Detailed documentation and real-time problem-solving capabilities.

Common Concerns

High cost with limited functionalities in the basic package.
Price jumps significantly to access more features.
Exporting contacts can be difficult without upgrading to a higher plan.

Final Thoughts

"ViralSweep Giveaways Contests" is well-regarded among e-commerce merchants for offering robust features to manage promotional activities effectively. While its high cost may pose a challenge for smaller businesses, its strength in customer service and functionality appears to deliver substantial value for users seeking comprehensive giveaway solutions.

KoolerKartz

Aug 27, 2024 on Shopify

Aldin helped me so much... love the app so far

WRX Nation

Aug 08, 2024 on Shopify

Highly recommended. Customer Support has been amazingly helpful and quick (Thank you Aldin). Easy to set up and configure.

MysteryPokeSlabs

Jul 23, 2024 on Shopify

ViralSweep is the absolute best giveaway platform for e-commerce brands, providing top-notch customer service and timely communication every time. If you are looking to run giveaways for your company, look no further. They are very knowledgeable in the compliance and technical aspects of running a successful giveaway. Our ROI has been HUGE! 10/10 Would Recommend!!

Rebel Optics

Jul 21, 2024 on Shopify

The software works great as intended. The support for managing a giveaway has been great as well. Customer support has always been helpful when support is needed or there were questions.

Cats N Cars

Jul 07, 2024 on Shopify

Viral Sweeps was instrumental in helping us launch our sweepstakes. There was a snag due to Shopify updates and Aldin came through for us at the 11th hour. Thanks Viral Sweeps.

Eula RX

Jul 02, 2024 on Shopify

I recently encountered some issues with adding the Viral Sweep code to my website, and I reached out for support. Aldin immediately jumped in and resolved the problem efficiently. His prompt and effective assistance got us up and running in no time. I am extremely satisfied with the support provided and would highly recommend Aldin and the Viral Sweep team for their exceptional customer service. Thank you, Aldin, for your outstanding help!

Reeds Cattle Company

Mar 19, 2024 on Shopify

this is my first experience with customer service on this app and he stayed in touch with me for hours while we worked out problems and installed the app. Thank you!

davis jewelry

Mar 08, 2024 on Shopify

Big Help!

TheLifeWeCapture

Jan 31, 2024 on Shopify

Such a wonderful app addition to my business! The templates they have are great and look extremely professional. The support team behind the app is prompt at solving problems and answering all types of questions. Aldin has been a tremendous help with switching my forms over to their platform and I look forward to growing my business with their assistance!

Digg Deep For Kids

Nov 29, 2023 on Shopify

The guys and support are super helpful. They answer immediately and advise in an easy to understand way. Thank you so much. Highly recommend.

ITFactory.ca

Oct 24, 2023 on Shopify

Exceptional Support and User-Friendly App! I recently had the pleasure of experiencing top-notch customer service from Aldin. I was seeking assistance with the app, and Aldin went above and beyond to help me. He was an absolute savior and took the time to walk me through every step. I highly recommend Aldin and the ViralSweep app to anyone seeking reliable and efficient solutions for their promotional needs. Thank you, Aldin, and thank you, ViralSweep, for your outstanding service and outstanding app!