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Customer reviews: ViralSweep Giveaways Contests

Develop by ViralSweep
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Reviews (200)

Overall rating
4.8

What Merchants Think

Merchants widely praise "ViralSweep Giveaways Contests" for its exceptional ease of use and highly effective customer service. Many have benefited from running successful giveaways, citing improvements in audience engagement, list growth, and overall campaign management. The positive feedback on customer support, especially the personalized assistance from team member Aldin, stands out among users.

Key Strengths

  • Easy to use with intuitive setup and operation.
  • Exceptional customer service, highlighting Aldin’s assistance.
  • Effective in increasing audience engagement, social followers, and sales.
  • Professional and customizable templates for promotions.
  • Strong support for compliance and technical aspects of giveaways.
  • Detailed documentation and real-time problem-solving capabilities.

Common Concerns

  • High cost with limited functionalities in the basic package.
  • Price jumps significantly to access more features.
  • Exporting contacts can be difficult without upgrading to a higher plan.

Final Thoughts

"ViralSweep Giveaways Contests" is well-regarded among e-commerce merchants for offering robust features to manage promotional activities effectively. While its high cost may pose a challenge for smaller businesses, its strength in customer service and functionality appears to deliver substantial value for users seeking comprehensive giveaway solutions.

cooled.collective

Feb 07, 2025  on Shopify

The support team is hands down the best. They are very good at what they do

Quitine

Jan 26, 2025  on Shopify

Love this app and love their customer support. Have run dozens of contests and has helped me increase my list and engage my audience. Highly recommend. Super easy to use and their chat is so helpful

BeAlive

Dec 17, 2024  on Shopify

ViralSweep has been great to work with for our first ever sweepstakes! Their customer service is very quick and helpful. We have been very happy with all of the capabilities this app has to offer and are excited to run more in the future!

Azureau Wine & Spirits

Dec 04, 2024  on Shopify

App is easy to use, easy to customize, and the customer service is EXCELLENT. It's just great to chat with a human (not a bot) and get real-time help.

HikeWare

Dec 04, 2024  on Shopify

I have not yet made my first raffle live, but I had a large number of questions and needed help installing the widget to my website. Aldin kindly helped me. Great communication and overall customer service. I am looking forward to using Viral Sweep long term.

Claybourne Co. Store

Nov 17, 2024  on Shopify

We're currently running the ViralSweep App for upcoming Shopify sweepstake. The App works great, documentation is detailed, service is excellent so I'd highly recommend.

Longboi & Co.

Nov 06, 2024  on Shopify

Amazing tool to grow your brand! Much better than a regular email sign up form. This lead to more purchases, social followers AND emails! Amazing tool. 10/10

PAPITA PROMOTIONS INC

Oct 23, 2024  on Shopify

ALDIN WAS VERY PROFFESINAL WITH MY QUESTIONS. I KNOW VERY LITTLE ABOUT COMPUTERS LET ALONE WEBSITE CONTROL. HE GUIDED ME STEP BY STEP ON HOW TO GET IT UP AND RUNNING. I ASKED ABOUT A MILLION QUESTIONS AND HE WAS EASY TO WORK WITH.

Lux Supply Club

Oct 06, 2024  on Shopify

Great customer service, the app works flawlessly for what we need. Very detailed guides on how to install and run things !

John Malecki

Oct 03, 2024  on Shopify

We use Viral Sweep for all of our giveaways. We stack it with Shopify, Shogun, and Klaviyo. Their customer service is the best I've seen out there and ever experienced. They always resolve issues and help make your campaigns run seamless!

4 Thirty Six

Oct 02, 2024  on Shopify

Aldin was extremely helpful

Beckah Shae

Sep 30, 2024  on Shopify

Incredible service, fast correspondence, and helpful customer support. The app looks great and easy to use. Highly recommend.

AFNAN APITHERAPY

Sep 29, 2024  on Shopify

Excellent and fast support

HOIST

Sep 22, 2024  on Shopify

Great experience and service.

Albe's BMX

Sep 16, 2024  on Shopify

These guys have been very helpful and the app is quite good!

Historia Prize Draw

Sep 08, 2024  on Shopify

An amazing app which our business couldn't live without. I don't have much knowledge in coding but Aldin went above and beyond to simplify it enough for me to understand. He was patient and waited on chat for me until I had sorted it. Thank you very very much!

BEST.DAY.EVER.

Sep 05, 2024  on Shopify

Customer service is always there for you, quick to set up.

Ontrail Store

Sep 03, 2024  on Shopify

Our experience with Viralsweep has been great! We’ve got more than what we needed. We had a big giveaway and it got more than 10K entries. All process was on our side and on customer side were great. Our communication with the customer support team was also excellent!

TAXI GARAGE

Aug 29, 2024  on Shopify

A++++ was there every step of the way to get me set up properly.

KoolerKartz

Aug 27, 2024  on Shopify

Aldin helped me so much... love the app so far

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