Reviews: ViralSweep Giveaways Contests

Customer reviews: ViralSweep Giveaways Contests

Reviews (139)

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What Merchants Think

Merchants widely praise "ViralSweep Giveaways Contests" for its exceptional ease of use and highly effective customer service. Many have benefited from running successful giveaways, citing improvements in audience engagement, list growth, and overall campaign management. The positive feedback on customer support, especially the personalized assistance from team member Aldin, stands out among users.

Key Strengths

Easy to use with intuitive setup and operation.
Exceptional customer service, highlighting Aldin’s assistance.
Effective in increasing audience engagement, social followers, and sales.
Professional and customizable templates for promotions.
Strong support for compliance and technical aspects of giveaways.
Detailed documentation and real-time problem-solving capabilities.

Common Concerns

High cost with limited functionalities in the basic package.
Price jumps significantly to access more features.
Exporting contacts can be difficult without upgrading to a higher plan.

Final Thoughts

"ViralSweep Giveaways Contests" is well-regarded among e-commerce merchants for offering robust features to manage promotional activities effectively. While its high cost may pose a challenge for smaller businesses, its strength in customer service and functionality appears to deliver substantial value for users seeking comprehensive giveaway solutions.

electruck4x4.com

Nov 13, 2025 on Shopify

- Integrates very poorly with Shopify. - Web app is a bit glitchy when trying to edit/preview changes - Certain ViralSweep features that are advertised as being part of a plan are not actually full supported by Shopify and cannot be used. I read the (already extremely complicated) marketing documentation in advance to figure out what ViralSweep platform could/couldn't do. I then paid for a subscription, which I am fairly selective about and don't do often. My intention was to setup an enter to win campaign on my site with no purchase necessary. I spent several hours in ViralSweep designing and configuring this. I then went to install/embed it into my store, (a pretty basic thing that I would expect to be supported by an app like this that is in the Shopify app store). Unfortunately, my entry form/promo failed to show up in my theme despite a number of different approaches. I was told that promotions that don't require a purchase cannot be embedded into your theme. I have to say, this was a pretty disappointing experience. I'm generally wary about apps that are not "built for Shopify" and this is the exact reason. I would suggest contacting them to confirm your exact use case is supported before you subscribe. If not, just look somewhere else.

TiazTrove

Jun 10, 2025 on Shopify

I have given too much. Guys don't fall for this app. Neither their customer support have any idea about the product and nor the app. Sometimes it works, and next time it stops working. And every time you reach to customer support they send you screenshot of their manuals as if we entrepreneurs are illiterate. I have taken Business plan and my god, last 1 week has been a hell for me. I have to explain customer support team like babies holding their hands and every time you reach out, they come with excuse of "We will get back to you tomorrow" and I have to follow up with them to know the update. Simple words "Disgusting." Reach out to me at [email protected] if any one needs proof of the chats how beautiful the support team is.

Brilliance Direct

Nov 05, 2024 on Shopify

Stay away from this app. You can't even export the contacts one by one unless you want to upgrade to a 300+ a month plan. Plenty of other options out there that works best for small companies.