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Customer reviews: Vify: Professional Gift Cards

Develop by Vify.ai

Reviews (105)

Overall rating
4.8

What Merchants Think

Merchants generally hold "Vify: Professional Gift Cards" in high regard for its user-friendly functionality and exceptional customer support. The app is appreciated for its ease of setup and customization features, allowing users to efficiently integrate gift card solutions into their eCommerce platforms. A major highlight of the merchant feedback is the prompt and effective support team, particularly noting team members like Pete and Jack, who are dedicated to resolving queries swiftly and courteously. Many merchants have transitioned to Vify from other more costly alternatives, finding it both affordable and reliable.

Key Strengths

  • Excellent and responsive customer support, often highlighted by individual staff efforts.
  • Easy and user-friendly setup process.
  • Cost-effective compared to other gift card solutions.
  • Wide range of customization options available.
  • Reliable performance and quick issue resolution.

Common Concerns

  • Occasional issues related to platform compatibility and setup.
  • Some users experienced problems viewing images at checkout, attributed to external platform limitations.
  • A few reports of functionality stopping after a period with no initial resolution.

Final Thoughts

Overall, "Vify: Professional Gift Cards" receives positive reviews for being an efficient and adaptable solution for handling eCommerce gift cards. While there are minor issues related to compatibility and functionality, the outstanding customer service and cost benefits make it a preferred choice for many business owners. The app is highly recommended for those seeking an effective, budget-friendly gift card application with excellent support.

Fly Creek Cider Mill Online Store

Nov 24, 2024  on Shopify

Jack was attentive and helped me add the right CSS code to adjust the background color of the check gift balance page! Great customer service, very functional app.

Brew Some Adventure Coffee & Tea

Nov 23, 2024  on Shopify

I was having trouble just getting the app set up with my store. Pete was great and got me all set up and was very helpful.

siaba++o

Nov 22, 2024  on Shopify

Muy atentos en atención al cliente. Por favor revisar configuración de correos para el comprador no vea el código y para que el usuario pueda ver la fecha de vencimiento.

Labels By The Bay

Nov 18, 2024  on Shopify

We had tried numerous gift card apps before trying Vify. The app does everything we needed, was easy to setup and support is very quick and efficient. Love Vify!!

Dot Seven Ranch

Nov 16, 2024  on Shopify

This app has been exactly what I was looking for. It was a rocky start because my theme was causing problems but the team (Jack + Pete) were amazing and wen't as far as fixing the code on my theme to enable this app to work... and they did it really fast! I was under a strict deadline and they got it working perfectly! Customer for life here :)

Intracorp Online Swag Store

Nov 13, 2024  on Shopify

This app has worked great for us for a quirky use case. We hand out corporate gift cards to our employees as they earn company "dollars" towards merchandise and apparel. Vify gives us the ability to keep track of used and unused amounts of these company dollars as we reload their gift cards 2x a year. This time we had a few issues due to some changes in how we wanted to do things the the Vify Customer support was awesome. Ethan was there for me every step of the way to make sure it was working exactly how I needed it to. Thanks Ehtan!

LEONARDO Onlineshop

Nov 05, 2024  on Shopify

Soweit sehr zufrieden. Sehr schneller Support. Wir mussten ein paar Dinge erst anpassen, um die App richtig zu integrieren. An sich haben wir jetzt aber sehr viel mehr Optionen als was Shopify selber anbietet.

Mohave Custom Creations

Oct 10, 2024  on Shopify

This app was slightly confusing to get started. however their tech support was amazing and patient with me and beyond helpful.

RVD Novel-Tees

Sep 25, 2024  on Shopify

We've been using this for a long time now and we love everything about it! We love being able to customize everything to fit with our brand. And the customer service... they are fantastic. They respond right away and are always nice and super helpful! They are truly a pleasure to work with.

Hapness Baby

Aug 28, 2024  on Shopify

Ich mag diese App sehr gern. Der Support ist jederzeit erreichbar und hilft bei kleineren und größeren Schwierigkeiten.

FORAJIDOS

Apr 04, 2024  on Shopify

La aplicación funciona genial y el equipo de soporte es super profesional y te ayudan en todo lo que necesitas. M encanta esta app

VOGUE IN FASHION

Mar 28, 2024  on Shopify

I have used a lot of APPS and I rarely leave a review. But in this case i am leaving one because the app is an excellent for offering gift cards on your site. It has everything you need. The chat response is very quick and they are very patient to understand your issue if any. Price is also Great as opposed to the others I checked. They dont have a Thousands of reviews but I foresee them gaining quick.

Nails On The Run

Mar 15, 2024  on Shopify

It has been easy to set up and had a query today which was answered quickly and helped me step by step even though I was not sure about what I had to do. Would highly recommend.

WhiteBrights®

Jan 31, 2024  on Shopify

Wow! Honestly a great app! I am so excited to be able to promote our gift card program in this way. I just installed this app & reached out to support with some questions. Jack got back to me immediately!! He did what I was asking for, for me! Answered 1,000 more questions I had, pointed out ideas, the customization features, etc. I'm very impressed with any organization that shows this level of customer care & experience. Bravo! StaySm:)in'! Jack & Vify!!

Banks

Dec 19, 2023  on Shopify

I love this app so far. Using it to launch digital gift cards and Vify makes the gift cards and delivery much more user-friendly for both us to manage and the customer who receives them. Previously I had setup the gift cards natively through Shopify, and while I could have done everything Vify does, it would have required a lot of custom work and time. Vify makes it all happen much quicker and with less stress.

Sacred Stylz

Dec 15, 2023  on Shopify

I have had nothing but Excellent service with this company. The app is great, does everything I need it too. The cost is reasonable and I can't emphasize enough how helpful they are. They answer so fast, fix any issue you may have and answer all of your questions. Not that there are a lot of issues with the app, but I just had several questions and one hiccup during my setup and they helped me with all of it so very quickly. Reliable and professional. This is the type of company I want to support - because they support their customers with Excellence! Thanks to everyone at Vify.

Unisoy Plant-Based Jerky

Oct 04, 2023  on Shopify

This app is super helpful and easy to use. The customer service was on point and was able to solve the problems I had in a matter of minutes. Thanks vify for the amazing app and support team!

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