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Customer reviews: Vify: Professional Gift Cards

Develop by Vify.ai

Reviews (105)

Overall rating
4.8

What Merchants Think

Merchants generally hold "Vify: Professional Gift Cards" in high regard for its user-friendly functionality and exceptional customer support. The app is appreciated for its ease of setup and customization features, allowing users to efficiently integrate gift card solutions into their eCommerce platforms. A major highlight of the merchant feedback is the prompt and effective support team, particularly noting team members like Pete and Jack, who are dedicated to resolving queries swiftly and courteously. Many merchants have transitioned to Vify from other more costly alternatives, finding it both affordable and reliable.

Key Strengths

  • Excellent and responsive customer support, often highlighted by individual staff efforts.
  • Easy and user-friendly setup process.
  • Cost-effective compared to other gift card solutions.
  • Wide range of customization options available.
  • Reliable performance and quick issue resolution.

Common Concerns

  • Occasional issues related to platform compatibility and setup.
  • Some users experienced problems viewing images at checkout, attributed to external platform limitations.
  • A few reports of functionality stopping after a period with no initial resolution.

Final Thoughts

Overall, "Vify: Professional Gift Cards" receives positive reviews for being an efficient and adaptable solution for handling eCommerce gift cards. While there are minor issues related to compatibility and functionality, the outstanding customer service and cost benefits make it a preferred choice for many business owners. The app is highly recommended for those seeking an effective, budget-friendly gift card application with excellent support.

Banglez Bazar

Feb 08, 2025  on Shopify

Pete was amazing with support!!! I am so glad I came across this app. I've been looking for one like this for years. This is app is for gift cards for your ecommerce store. The app is smooth and easy to work with. I needed some assistance for the first time and on the weekend, I got Pete and he showed me how the app work. He stayed on meet.google with me for hours. He is so patient and knows the app very well. I'm so glad I spoke with him. I will recommend this app to other ecommerce owners.. Thanks Pete!!!

Eighty-8

Feb 04, 2025  on Shopify

We have been using ViFy for a while now and we are very impressed with how fast they resolve any issues and go out of their way to assist. Thank you team!

Lily Lolo US & Canada

Jan 17, 2025  on Shopify

Quite incredible support! Very impressive response and nice app too! Highly recommend. They work very hard to help the customer even if their needs are not standard.

Deinparadies.ch

Dec 27, 2024  on Shopify

We used other gift card apps before, which were a lot more expensive. We changed to Vify app and it is great value for money: So easy to install and set up different card designs. Also very responsive support when we had an issue: Tracy responded fast and was immediately able to tell us what might have caused the issue. Thanks! can only recommend Vify Gift Card app!

Shop Bella Reina Spa

Dec 26, 2024  on Shopify

We've been using VIFY for almost 2 years and it's simply the best. First you get beautiful gift cards...and second the support is beyond fabulous. We want our spa gift cards to look gorgeous and they do.

MD Logic Health®

Dec 23, 2024  on Shopify

Ethan was very helpful resolving some theme compatibility issues

Medicine Man Gallery

Dec 19, 2024  on Shopify

Easy, Free, Works. Support is great too! If you need a gift card app with easy setup. Go here.

Castellar Clinic

Dec 19, 2024  on Shopify

Very fast customer support. Tracy was helpful and kind. Thank You.

Life of Colour

Dec 18, 2024  on Shopify

Great app and great service. I would like to congratulate the support, especially Pete who helped me a lot

Pirates of Coffee

Dec 18, 2024  on Shopify

Pete was very helpful and prompt at responding to any questions.

minelli.fr

Dec 17, 2024  on Shopify

Pour le moment, l'application répond à nos attentes, je recommande !

Hyb

Dec 14, 2024  on Shopify

app veramente semplice e molto funzionale, prezzo giusto, ottimo sia per principianti che per esperti. Assistenza fantastica anche di domenica grazie a Pete!

Paint-tastic by Ellie

Dec 13, 2024  on Shopify

So far so good and customer service is very good. Pete helped me get our Gift Cards live quickly and efficiently! Thanks!

Busy and Baked

Dec 12, 2024  on Shopify

Customer Service is top notch! Pete made me feel like I was VIP with concierge service. He answered all of my questions and was able to trouble some customizations on my site to get me up and running with a nice looking interface! My only wish is that the images selected would show up at checkout but Pete explained that its a Shopify issue-so no worries there, but if in the future there is a work around that would AMAZING! Excited to launch this and hopefully get some sales!

Live Action

Dec 12, 2024  on Shopify

Ethan was very helpful.

7OH+

Dec 12, 2024  on Shopify

So after checking out several gift card apps, we narrowed the list down to two, so for one month our customers could access both Gift Card pro and Vifys Gift card app via diffferent buttons on the site. Both apps had cosmetic issues that we needed help with styling via CSS and impeded the use of creating gift cards, or other display issues on Mobile. The Vify team was the most responsive when it comes to support. Even though GCP had a stylish interface, our customers want quality features "that work". Vify does that for us and more. Looking forward to seeing if they can help us with some of the additional nuances our customers look for.

SERGEDESTEL

Dec 11, 2024  on Shopify

Easy-to-use application. Thank you to customer service for being so responsive and helpful with application advice.

Flashback Records

Dec 11, 2024  on Shopify

Liam and Jack were very helpful in organising a bulk gift card drop, which is a great feature of this app, allowing you to upload a csv file of the cards you wish to issue.

Wolf Lane Distillery

Dec 09, 2024  on Shopify

Jack was incredibly helpful, his response time was very impressive. He was able to quickly and professionally solve the issue at hand while also explaining the processes in a comprehensible manner. Thank you again to Jack and the ViFy Team.

PANDAPRANK

Dec 08, 2024  on Shopify

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