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Customer reviews: Videeo: Shoppable Videos & UGC

Develop by CommentSold
<h3>What Merchants Think</h3> <p>The overall feedback from merchants about "Videeo: Shoppable Videos &amp; UGC" is overwhelmingly positive. Merchants appreciate its user-friendly interface, seamless integration with Shopify, and its ability to enhance the live shopping experience. Many users have transitioned from other platforms and found Videeo superior in terms of functionality and user experience.</p> <h3>Key Strengths</h3> <ul> <li>User-friendly interface and easy onboarding process.</li> <li>Seamless integration with Shopify, maintaining consistency with their website layout.</li> <li>Excellent customer service and responsive support team.</li> <li>Advanced live streaming features and pop clips that enhance customer engagement.</li> <li>Continuous updates and improvements to the platform.</li> <li>Convenient management of inventory and live sales.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Lack of some features like a dashboard for customer carts and cart holds.</li> <li>Live streams can be glitchy at times, affecting user experience.</li> <li>Limited options for customizing the video player and its placement.</li> <li>Need for more detailed reporting features for sales data.</li> <li>Some users miss features available in previous platforms, such as free shipping windows and waitlist options.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "Videeo: Shoppable Videos &amp; UGC" is well-received by merchants for its user-friendly nature and robust features that support live selling. While there are some areas for improvement, especially regarding customization and reporting features, the app provides a significant boost in sales engagement and customer interaction. Merchants appreciate the continuous development and look forward to future enhancements.</p>

Reviews (24)

Overall rating
4.6

What Merchants Think

The overall feedback from merchants about "Videeo: Shoppable Videos & UGC" is overwhelmingly positive. Merchants appreciate its user-friendly interface, seamless integration with Shopify, and its ability to enhance the live shopping experience. Many users have transitioned from other platforms and found Videeo superior in terms of functionality and user experience.

Key Strengths

  • User-friendly interface and easy onboarding process.
  • Seamless integration with Shopify, maintaining consistency with their website layout.
  • Excellent customer service and responsive support team.
  • Advanced live streaming features and pop clips that enhance customer engagement.
  • Continuous updates and improvements to the platform.
  • Convenient management of inventory and live sales.

Common Concerns

  • Lack of some features like a dashboard for customer carts and cart holds.
  • Live streams can be glitchy at times, affecting user experience.
  • Limited options for customizing the video player and its placement.
  • Need for more detailed reporting features for sales data.
  • Some users miss features available in previous platforms, such as free shipping windows and waitlist options.

Final Thoughts

Overall, "Videeo: Shoppable Videos & UGC" is well-received by merchants for its user-friendly nature and robust features that support live selling. While there are some areas for improvement, especially regarding customization and reporting features, the app provides a significant boost in sales engagement and customer interaction. Merchants appreciate the continuous development and look forward to future enhancements.

IREA Life

Nov 29, 2024  on Shopify

I like the mini player feature in the product pages. 1 star less for - 1. In the video carousel, there is no option to hide inventory remaining. 2. No option to change placement of mini-player in product page

Z Boutique

Aug 26, 2024  on Shopify

We recently switched from CommentSold to Videeo so we are getting used to it still but it's nice to have everything in Shopify. Managing inventory is so much easier. Setting up live sales is quick and easy. There seems to be less of a lag too. They seem to be continuously improving the app and there are already more features than when we first signed up. I'm looking forward to more improvements including better reporting. It's really hard to see what has sold for each live sale and would like to be able to see a report with details for billing each month.

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