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Customer reviews: Veeqo Shipping

Develop by Veeqo

Reviews (127)

Overall rating
4.1

What Merchants Think

Merchants generally view Veeqo Shipping as a valuable tool for consolidating e-commerce operations, particularly in managing orders and shipping across various platforms like Amazon, Etsy, and Shopify. Many users appreciate its comprehensive features and the cost-saving benefits it provides. However, satisfaction is mixed due to concerns over customer support and synchronization issues, particularly with Shopify.

Key Strengths

  • Excellent integration with multiple e-commerce platforms, enabling centralized management of orders and inventory.
  • Time-saving features such as inventory synchronization and batch label printing.
  • Competitive shipping rates and credits, leading to significant cost savings.
  • User-friendly interface and ease of setup for new users.
  • Strong feature updates and improvements in response to user feedback.

Common Concerns

  • Subpar customer support with long waiting times or unresolved issues.
  • Issues with order synchronization, notably with Shopify, affecting order accuracy.
  • Reported bugs and lack of certain functionalities like combining or splitting shipments.
  • Some merchants took issue with Amazon-related features and perceived misinformation about app capabilities.
  • Concerns over the amount of data access required for proper functionality.

Final Thoughts

While Veeqo Shipping offers robust functionality that many merchants find indispensable, these strengths are often overshadowed by customer support challenges and technical issues, particularly with integration and synchronization. The app remains a good fit for businesses needing multi-channel support and looking to streamline and reduce shipping costs. Merchants considering Veeqo should weigh the potential for integration difficulties against its operational benefits.

DirectProductDeals

Feb 06, 2025  on Shopify

Inventory sync across platforms is a game changer. New features are being added all the time. Customised reports save so much time when it comes to taxes, easily find out COGs. Coming up a year since I've started using Veeqo and haven't looked back!

Ranok Inc

Jan 07, 2025  on Shopify

Such useless support doesn’t exist in any other organization. Most likely inherited from Amazon. Tickets remain unresolved for 2-3-4 months. UPS claims can’t be filed because a master account is required, and Veeqo says, ‘File it yourself, we don’t know anything,’ while UPS says only a master account can file the claim. USPS labels are deleted, but they always stay on the USPS scan form and later appear as accepted packages. Consequently, no one will refund you for the label. In one of my favorite movies, there was a phrase: ‘an avalanche of sh*t.’ This perfectly describes this app.

Regent Park Naturals

Dec 08, 2024  on Shopify

every bit of api between veeqo and shopify has been smooth and seamless for me. I am also importing my amazon and etsy orders to the platform without issues.

RecoveryChip

Nov 12, 2024  on Shopify

Love this app, its been a game changer for me. I can ship from all channels in one portal. Lets me batch print labels and see a pic of the item. Rates are competitive.

Old Bones Therapy

Oct 09, 2024  on Shopify

I really want to give Veeqo a higher rating as the software is very promising. Unfortunately Veeqo does NOT synchronize order edits that occur in Shopify. You heard that right... Say a customer reaches out that they ordered the wrong color or size of something and you go in and edit the order before it's been fulfilled. Well those order edits do NOT synchronize to Veeqo and you'll end up fulfilling the incorrect items. After spending what seemed like months of back and forth with Veeqo customer support and even their product people, I was finally able to get a solid answer from the CEO of the company saying that Shopify order synchronization is on the roadmap for sometime in 2025. I honestly wanted Veeqo to work but am finally just fed up. You need to have 100% confidence that items shipped to your customers are correct. Anything less means angry customers and headaches for your fulfillment team. This software should be removed from Shopify until they can fix the bugs.

Style Republic

Sep 15, 2024  on Shopify

Veeqo is terrible. I have not been able to get our Shopify account to work properly with Veeqo. My inventory and order information does not sync. I submitted a request for assistance on August 19th and now it's September 16th and they keep telling me that the engineering department is working on it but cannot commit to a timeframe. If you sell through Shopify, you will need to update everything manually until they get their act together.

A&A Creative Designs

Aug 25, 2024  on Shopify

We have been using Veeqo for many months. We use it for shipping only, not inventory management. It has been very useful in compiling orders from different e-commerce platforms in one place (for us that means Amazon, Etsy, Ebay, Shopify and Walmart). The shipping process is easy enough. We have seen improvements in some of the processes, so it seems they are regularly working on making things even better. It fits our needs very well. We are satisfied for what we need it for.

Seascooter Express Underwater Sea Scooter Batteries

Aug 24, 2024  on Shopify

Very convenient to combine both amazon and shopify storefronts. The savings per package is also a nice bonus. I do wish there was a clearer way to create bulk shipments.

Rage Create

Aug 22, 2024  on Shopify

Really changed the game for us as far as inventory and warehouse management goes. Super streamlined and easy to set up, everything works extremely well, and when things don't, support is very helpful. Great product I recommend it to everyone.

Historic Prints

Aug 21, 2024  on Shopify

I like being able to see all available shipping options with costs in one easy view. I also like the shipping credits!

Cupid Pouches

Aug 21, 2024  on Shopify

Veeqo.com platform has been great for me. It combines all my e-commerce channels into one. It also tracks my inventory as well. I love using it and will continue to use it in future.

Enchanted Leaves

Aug 21, 2024  on Shopify

Been really enjoying the switch from Stamps.com to Veeqo for my Amazon, eBay, Etsy and Shopify orders. I like that I can use USPS or my UPS account and also write a new order if I'm taking an order from a non e-commerce platform. I also really appreciate the protection I'm given for my Amazon orders!

Bidwell Wood & Iron

Aug 21, 2024  on Shopify

We love the ease of shipping. You have so many choices of rates, and shipping companies. It is also very convenient to have the delivery date next to each option. The credits back on each shipments are a wonderful addition!

Heartland Home

Aug 21, 2024  on Shopify

We use VEEQO not only for shipping, but for inventory management. We switched from using a $1000+ per month software (Extensiv) to VEEQO and we are able to do everything we actually need, it works BETTER than the previous software, AND IT'S FREE! We've also been able to save money on our shipments because we get the same UPS rates we get within amazon to ship items from our other channels. We're super happy with VEEQO. 10/10.

Corvette Envy

Aug 21, 2024  on Shopify

We switched to Veeqo from another vendor when they started to have monthly surcharges, Veeqo is much easier to use with some advanced functionality like putting the SKU onto the label itself! Saving money and time and no hassles!!

90 Degree by Reflex

Aug 21, 2024  on Shopify

Geat app! Dramatically decreased our average shipping costs. We were even able to integrate with multiple sales channels so that any order we fulfill gets the discounted shipping price.

Yupbizauto

Aug 21, 2024  on Shopify

Veeqo is an incredibly useful app that has been a game-changer for our business. It's user-friendly, making it easy for anyone on our team to navigate and utilize its features effectively. The interface is intuitive, and we were able to get up and running with minimal effort. What truly sets Veeqo apart is its affordability. It offers a comprehensive range of tools and features at a low cost, which has helped us streamline our operations without breaking the bank. From inventory management to order processing, Veeqo has simplified our workflow and significantly improved our efficiency. Overall, Veeqo has proven to be an indispensable tool for us, combining functionality, ease of use, and cost-effectiveness in a single platform. Highly recommended!

Titan Anchors

Aug 21, 2024  on Shopify

Connects and works flawlessly while providing shipping options that aren't normally available directly from Shopify. Easy to setup custom shipping packages and saves us money, what's there not to like. Highly recommended!

HOBBYWING North America

Jul 28, 2024  on Shopify

Veeqo has been great! Glad to see how they are implementing new features based on Amazon updates. We are hopeful they can begin to venturing into improving their Inventory Management features.

Fueled UTV

Jul 28, 2024  on Shopify

We have been using Veeqo to operate our business for over 7 years and it has been a great tool for us. It has continued to advance over the years with upgrades and new features being released regularly. The integrations with our sales channels are outstanding. We have looked at other solutions similar to Veeqo a number of different times to ensure that we continue to utilize the most suitable solution for our business and have yet to find anything that checks more boxes for us. The support staff at Veeqo has always been very helpful as well. We definitely recommend Veeqo especially if you have multiple online sales channels to connect with.

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