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Customer reviews: Vajro ‑ Mobile App Builder

Develop by Vajro Inc

Reviews (1,825)

Overall rating
4.9

What Merchants Think

Overall, merchants view "Vajro ‑ Mobile App Builder" as an effective tool for transforming their Shopify stores into functional mobile apps. The platform is praised for its user-friendliness and seamless integration, combined with outstanding customer support that guides users through every step of the development process. While generally positive, some merchants have expressed concerns regarding pricing transparency and delays in promised updates or features.

Key Strengths

  • Excellent customer service and support, with a responsive and knowledgeable team.
  • User-friendly platform that is easy to set up and navigate.
  • Seamless integration with Shopify, allowing real-time syncing of data.
  • Customizable features that align with brand identity.
  • Fast and efficient setup process, with apps often ready within days.
  • Robust features such as push notifications and in-app purchases.

Common Concerns

  • Lack of transparency in pricing, with unexpected jumps in cost.
  • Delays in implementing promised features and updates.
  • Issues with app performance, such as slow loading times.

Final Thoughts

"Vajro ‑ Mobile App Builder" is well-regarded by merchants for its ability to enhance mobile commerce through sophisticated app development, customer service, and ease of use. However, potential users should be vigilant about pricing structures and ensure clear communication regarding expected features and updates. Despite some concerns, the overall merchant experience with Vajro is positive, with many recommending it as a valuable tool for expanding mobile presence.

myMayz

Feb 13, 2025  on Shopify

Beware of Hidden Costs – Expensive and Lacking Transparency Vajro offers a functional mobile app integration for Shopify, but their pricing structure lacks transparency. While they advertise a starting price of $100, the cost automatically jumps to $500 per month once you reach a certain number of orders—without clear upfront communication. Even if your sales drop below the threshold, they continue charging the higher fee. There are more cost-effective alternatives available that provide the same functionality without unexpected price hikes. I strongly advise exploring other options before committing to Vajro.

Taylor Elliott Designs Wholesale

Feb 11, 2025  on Shopify

New to Vajro but the setup and design assistance has been very smooth. Looking forward to adding the app to our business.

The Rustic Rack Boutique

Feb 05, 2025  on Shopify

We have been working with Stuti and Sagar for a couple of weeks to build our app. They have been PHENOMENAL to work with! Very professional, hands on and knowledgeable. Communication has been excellent. We are so excited to launch in a few days. So far everything has been perfect. I would highly recommend Vajro to take your business to the next level.

TMIGifts

Feb 05, 2025  on Shopify

We have been using this app for a few years now and we love it! Customer service is always exceptional!

Nash Grey Wholesale

Jan 22, 2025  on Shopify

From start to finish, the app development process was easy with the Vajro team. The app is very user friendly and was customized to our exact specifications in a timely manner. Everyone we have communicated with has been prompt and efficient. Highly recommend!

Foundation Disc Golf

Jan 20, 2025  on Shopify

Shan was very helpful in resolving our issue in a timely manner. They were patient and understanding of the issue and went above and beyond to ensure our issue was resolved. A+++

Frankie Wholesales

Jan 18, 2025  on Shopify

Amazing customer service, prompt reply and spot-on troubleshooting solutions for all app issues. Team have amazing customer service skills and make themselves available to assist! Bravo!

The Pink Arrow Boutique

Jan 15, 2025  on Shopify

I'm new to using Vajro, but the customer service is great! They have been helping me build my app & their response time is very quick. They even send me daily reminders and follow ups as needed. I'm looking forward to growing my relationship with them & having great success with the app! I love that the app is a direct extension of my website (shopify) & any changes I make within are automatically reflected in the app!

Sukli - Filipino Grocery Online USA

Jan 01, 2025  on Shopify

Great App! Very quick customer support! They truly care about you and your business. Shoutout to Sumit for helping me with getting everything setup. App is flawless!

Stock supplier

Dec 30, 2024  on Shopify

⭐⭐⭐⭐⭐ I had an excellent experience working with Satuti and Sagar on developing my mobile app. They were professional, knowledgeable, and extremely supportive throughout the entire process. From the initial idea to the final product, their expertise was evident. They provided valuable suggestions to enhance the app's functionality and user experience, while also paying close attention to my requirements. Communication was seamless, and they were always quick to address any concerns or updates I requested. The app was delivered on time and exceeded my expectations in terms of design and performance. I couldn't be happier with the outcome and would highly recommend Satuti and Sagar to anyone looking to develop a top-quality mobile app. Thank you both for your dedication and outstanding work!

Milano Di Rouge

Dec 26, 2024  on Shopify

Vajro has been a game-changer for our mobile commerce! The app is fast, user-friendly, and delivers a seamless shopping experience. Their customer service is top-notch—responsive, knowledgeable, and always ready to help. Highly recommend Vajro for any business looking to elevate their mobile presence!

Adelyne's Boutique & Gifts

Dec 26, 2024  on Shopify

It's really nice that they have a design team and they help you set up everything. I tried comment sold and they didn't help and it was very difficult to setup because I had to watch a bunch of 2 minute tutorials that didn't help too much.

IKKO cosmetics

Dec 19, 2024  on Shopify

I had a great experience with Vajro Shopify mobile app builder. The platform is user-friendly. The guidance and support made everything so much easier.

baeboutiquebyjess

Dec 16, 2024  on Shopify

Had a demo with Sagar Pande and he was wonderful. Looking forward to having my own app and expanding my business with Vajro

AMINNAH

Dec 16, 2024  on Shopify

So easy to communicate, fast set up and the team is lovely and on time with everything, they walked me thru everything

Kaosbeirut

Dec 04, 2024  on Shopify

they were very helpful and professional, the setup for the account and the app design and the launch was very easy

B2K Pet

Dec 02, 2024  on Shopify

Fast response from customer service team and is very helpful in helping us to solve the problem. A good and easy to use mobile app builder.

KLAIYI

Dec 02, 2024  on Shopify

This app is very friendly to newbies, and the customer service is very quick to help, which helps us improve conversions. I highly recommend it!

Kendiee

Nov 25, 2024  on Shopify

I had a great experience with Vajro Shopify mobile app builder! The platform is user-friendly and provides fantastic features to create a seamless shopping app. Special thanks to Priyanka, who went above and beyond to assist me throughout the process. Her guidance and support made everything so much easier. Highly recommend Vajro for anyone looking to build a mobile app for their Shopify store!

Deer Beads Store

Nov 25, 2024  on Shopify

La experiencia con Vajro ha sido bastante positiva. La plataforma es intuitiva y ofrece herramientas útiles para gestionar y personalizar nuestra tienda en línea. Aunque inicialmente noté cierta complejidad al editar widgets, el equipo de soporte fue muy receptivo y me informó que están trabajando en una actualización para mejorar aún más la experiencia. Esto demuestra su compromiso con el cliente. Recomendaría esta aplicación por su funcionalidad y el excelente servicio al cliente.

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