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Customer reviews: Vajro ‑ Mobile App Builder

Develop by Shopify

Reviews (901)

Overall rating
4.9

What Merchants Think

Overall, merchants view "Vajro ‑ Mobile App Builder" as an effective tool for transforming their Shopify stores into functional mobile apps. The platform is praised for its user-friendliness and seamless integration, combined with outstanding customer support that guides users through every step of the development process. While generally positive, some merchants have expressed concerns regarding pricing transparency and delays in promised updates or features.

Key Strengths

  • Excellent customer service and support, with a responsive and knowledgeable team.
  • User-friendly platform that is easy to set up and navigate.
  • Seamless integration with Shopify, allowing real-time syncing of data.
  • Customizable features that align with brand identity.
  • Fast and efficient setup process, with apps often ready within days.
  • Robust features such as push notifications and in-app purchases.

Common Concerns

  • Lack of transparency in pricing, with unexpected jumps in cost.
  • Delays in implementing promised features and updates.
  • Issues with app performance, such as slow loading times.

Final Thoughts

"Vajro ‑ Mobile App Builder" is well-regarded by merchants for its ability to enhance mobile commerce through sophisticated app development, customer service, and ease of use. However, potential users should be vigilant about pricing structures and ensure clear communication regarding expected features and updates. Despite some concerns, the overall merchant experience with Vajro is positive, with many recommending it as a valuable tool for expanding mobile presence.

Pink Paparatzi

Nov 06, 2025  on Shopify

I reached out to Vajro before our 15-Year Anniversary Sale to confirm that updates from my website would sync to the app in real time. I was told they would. Days later, I discovered the app was still showing last year’s 14-Year Anniversary sale, even though that link had been removed from my website over a week earlier. When I contacted support, they continued to insist everything syncs in real time and only replied, “Sorry for the inconvenience.” That’s not acceptable. I pay for this service and expect it to work, especially during one of my biggest sales of the year. This issue cost my business money. Vajro needs to take accountability and ensure their sync feature actually functions as promised.

Honeydew USA

Oct 28, 2025  on Shopify

Our experience with Vajro has been extremely disappointing. The project was delayed multiple times, communication was poor, and the final app was never fully functional. They kept us waiting for 3 months and Even worse, we were later charged unexpected “design and development” fees of $1500 that were never clearly disclosed at the start of the project. When we raised concerns, the team avoided responsibility and refused to refund us, even though the app performed poorly from day one. We have been in business for 9 years and worked with many developers — this has been by far the most frustrating and unprofessional experience we’ve had. Be very cautious and don’t trust this company’s promises. Their service and transparency are far below industry standards.

Exotix Card

Sep 23, 2025  on Shopify

Great !! I loved my experience with Kirthiga. She was super friendly and attentive! Great service, thank you! Happy to have my app

RC MAKER

Aug 26, 2025  on Shopify

I'm really happy with the app built by Vajro. The team is responsive, professional, and quick to address any queries. Highly recommend them for anyone looking for a reliable app development partner.

Universal Nail Supplies

Aug 19, 2025  on Shopify

We had a great experience with Vajro during our migration process. The team handled everything smoothly and professionally. A special thanks to Aswin and Priyanka for their outstanding support — they were extremely helpful, responsive, and made the transition seamless. Excellent job all around!

Bates Boutique

Aug 12, 2025  on Shopify

Fantastic experience! The team was incredibly helpful, and the whole process was smooth from start to finish. The app is super easy to use, very user-friendly, and makes everything so much more convenient. Highly recommend!

Cybers Emporium

Aug 11, 2025  on Shopify

Great onboarding experience! Sagar and Priyanka made this dream a reality! The service is outstanding and the app is amazing!

Twenty Three Flowers & Chocolate

Jul 31, 2025  on Shopify

the support team are very helpful. They are guiding you step by step until the app is live. even they have support after that. I like Vajro. very recommended.

Classy Cowgirl Co.

Jul 25, 2025  on Shopify

Thank you for the excellent help today! Aswin and Priyanka were more than helpful with onboarding and layouts. Simple and easy to get started. I highly recommend

Meat and More

Jul 22, 2025  on Shopify

Excellent service! The Vajro team provides outstanding support — always prompt, professional, and helpful. They assisted us with design customizations and offered great solutions tailored to our needs. Highly recommended! A big thanks to Aswin Leo and Kirthiga for their exceptional support.

Bryke Racing

Jul 02, 2025  on Shopify

Sagar made the onboarding service process extremely easy with step by step instructions on getting the app setup and ready for launch. Krithi's design expertise the match the app to look just like our website so customer will be able to use the app without issues.

Ardire Collection

Jun 17, 2025  on Shopify

We are so excited to launch our app this week! This has been a fast and seamless process! We appreciate you Sagar and Krithi’s design to bring this to life for us! Can't wait to see this impact our overall business.

Prokicksports

Jun 11, 2025  on Shopify

I had a great experience with the support team for this app. I have not yet been able to use the app it's self but the support has been wonderful and looking forward to it. This App has amazing support. They are kind, patient and extremely helpful. Could not ask for better help. Thank you all so much

TcgReus

Jun 06, 2025  on Shopify

We have had a very good experience with Vajro. The service is super high and they think along with you in everything. A great system in which your site is translated into an app. This is an ideal solution for our business. Keep up the good work! We can only recommend it to everyone.

Pinoyhyper

Jun 02, 2025  on Shopify

Steer clear of Vajro if you value your business! I've been a user for a year, and their customer support is hands down the worst I've ever experienced. Their technical team is constantly unresponsive – it feels like they're 'always asleep.' Right now, I'm losing serious business because of critical checkout errors on both iOS and Android, and their team just doesn't care. Customers are going to other apps because Vajro is unreliable. If you run a serious business, this app and its support will let you down big time. Strongly NOT recommending

Petszapp

May 05, 2025  on Shopify

Vajro is an excellent application builder platform, and their support team is exceptionally helpful. The entire team is dedicated and always ready to assist at every step, ensuring a smooth and efficient experience.

Drag Up Coffee

Apr 24, 2025  on Shopify

Worked directly and quickly with any questions or concerns. Setting up the app was very simple with their step by step instructions. To the point when we had our onboarding call, I had completed 99% of task needing to be completed without their assistance!

WW

Apr 11, 2025  on Shopify

Without paying a single dollar Vajro built the complete design of the app for us for FREE! Incredible support!

Creative Touch Boutique

Apr 02, 2025  on Shopify

They made the process of building our app and kicking it off so simple by walking us through everything step by step!

My Kinda Hippie

Mar 31, 2025  on Shopify

So Helpful!! Thank you so much!! It was easy, but woudn't have been able to do this alone! I appreciate the support

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