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Customer reviews: Utterbond Subscriptions App

Develop by Utterbond

Reviews (126)

Overall rating
4.8

What Merchants Think

Overall, merchants have expressed positive feedback about the "Utterbond Subscriptions App". They appreciate its functionality and the value it offers at a competitive price point. Many reviews commend the app's ease of use and the responsive, dedicated customer support, especially mentioning the exceptional service from team members like Paresh. While some users note a learning curve and specific feature gaps, the support team's willingness to assist with customization and troubleshooting has helped many merchants successfully manage their subscription services.

Key Strengths

  • Exceptional customer support, especially through Slack and responsive team members like Paresh.
  • Competitive pricing with no fees on single subscriptions for plan holders.
  • Customizable features to suit specific business needs.
  • Easy to set up and user-friendly interface.
  • Flexible options, particularly beneficial to small to mid-sized subscription businesses.

Common Concerns

  • Lack of certain advanced features, requiring reliance on customer support for workarounds.
  • Difficulty in building subscriptions and settings due to unclear language.
  • Basic admin tools and filters that could be enhanced for better functionality.
  • Limited ability to manage bulk changes, especially with a higher number of subscribers.

Final Thoughts

The "Utterbond Subscriptions App" is well-received for providing valuable services and exceptional customer support, making it particularly advantageous for businesses seeking cost-effective subscription management solutions. While there are some limitations in features and admin functionality, the app's strengths in customization options and customer service make it a worthwhile choice for many merchants looking to enhance their subscription offerings.

SanFranTee

Feb 15, 2024  on Shopify

I wanted to take a moment to express my gratitude for the outstanding experience I've had with Native Subscriptions on Shopify. Your app has truly exceeded my expectations, and I am thoroughly impressed with its functionality and performance. I appreciate the extensive range of features you offers. It has not only streamlined my processes but has also added significant value to my Shopify store. The user interface is incredibly user-friendly, making it easy for even those with limited technical knowledge to navigate and utilize the app effectively. The support team has been exceptional in addressing any queries or concerns promptly. Their responsiveness has made my journey with [App Name] even more enjoyable.

mes biscuits maison

Jan 23, 2024  on Shopify

Great app, easy to understand how to set everything up. If you need help with setting it up, they have great staff that will handle the problem easily!

Strangers.me

Jan 22, 2024  on Shopify

Upto the mark. This app everything which is required to have subscriptions on your store. We actually required some customisation to widget on Product Page, their support team really helped. We got all support required from their support and development team.

PHYNIX Fire Candle Co.

Jan 02, 2024  on Shopify

So far I am giving this app 5 star. I have not officially used it yet, but the customer service/support team was awesome with helping me setup the app for a subscription box service I wanted to start. Every question answered every thing I needed granted.

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