Reviews: Koala Upsell Free Gift BOGO

Customer reviews: Koala Upsell Free Gift BOGO

Reviews (100)

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What Merchants Think

Merchants generally appreciate the "Koala Upsell Free Gift BOGO" app for its simplicity, effectiveness, and the exceptional quality of customer support. The app helps in seamlessly setting up promotional strategies like "Buy X Get Y Free," which many find superior to other applications. Merchants recognize the support team, particularly Louie, Gyte, and Max, for their prompt and professional service.

Key Strengths

Simple and easy to set up with robust options for visual customization
Highly responsive and helpful customer support team
Effective for "Buy X Get Y Free" promotions
Reliable tool for setting up promotional gifting campaigns
Well-built with a rich set of options and conditions for varied possibilities

Common Concerns

Possibility of limitations when running multiple active promotions simultaneously
Lack of support for Point of Sale (POS) systems (awaiting rollout)

Final Thoughts

Overall, the "Koala Upsell Free Gift BOGO" app receives positive reviews for its simplicity, functionality, and outstanding customer support. While it may have limitations with simultaneous promotions, its strengths make it a reliable choice for online stores seeking to implement effective promotional strategies.

Loja WeMystic

Dec 10, 2024 on Shopify

The Koala Free Gift Buy X Get Y app works well for setting up promotional gifting campaigns, but it does have some limitations. One key constraint is that the app may stop offering gifts if too many active promotions are running simultaneously, which can be restrictive in certain scenarios. However, the support team is incredibly dedicated and always ready to assist. Max, in particular, provides exceptional service and is always available to help resolve any issues that arise. Despite these limitations, the app remains a reliable tool for basic promotional strategies, especially with such attentive customer support.