I needed some help with a feature on my shopify store so I reached out to support. Max assisted me in a very helpful and professional manner. He was able to answer all of my questions and even checked my website to asses my inquiry. I am very happy with the service that I received in resolving my issue. Even though it was on oversight on my part and everything was in fact working properly but, it was reassuring to know that someone was willing to look into it for me. Thanks again, Max!

What an awesome free app! Mostly pretty easy to use. When something isn't as intuitive, the customer support is superior. Louie was particularly helpful clarifying something for me and offering a solution. Thank you!

Great app, especially considering it’s free! It allows me to offer free gifts for purchases over a set amount with ease. While the ability to offer different gifts at varying price points could use some refinement, the app works perfectly if you simply want to provide a gift—or a selection of gifts—based on a single condition, like purchase value. Overall, a solid choice!

Great app and excellent support! Louie was very helpful and provided outstanding assistance. Highly recommend!

Great application for free products in the shopping cart. Friendly and helpful staff, I got immediately help and done everything I wanted. Thank you, guys, great job!

Excellent app, many options to create a campaign, very easy to use and support team very efficiency, quick response if any help or doubt. Just what we needed for our online store and the best its a free app. Thank you ProfitKoala

Very good! The best one i found, simple to use and the only one that did what i needed it to do, thanks!

Great app. Works well without bugs. Customer service responds in a minute. Cant ask for more. Thanks

Simple, free, good service, fairly robust options for visual customization, no frills. Works for our Buy 3 Get 1 Free promo, unlike other apps we tried.

Great app and well developed. Support team is super responsive too. Definitely the best free app out there for this category.

Gyte solved my problem very carefully and submitted the functions we need here to the development unit for development. I am glad that the functions we need can already be used. Thanks to Gyte.

Simple, easy to setup, works seamlessly. Also not to mention the support was top notch and at lightening speed. Good work team. Keep it up

Still testing things out, but looks like there is a rich set of option and appears to be well built. I'm a developer so I can tell when things are well built and shortcuts weren't taken. One of the better apps I've seen out there. We have to update our theme to fully test, but that's not because of the app.

Exactly what I was looking for even though Shopify chat support recommended others. Support is very responsive. Easy to use and customizable for site colors. Would recommend.

Louie was amazing! handled my questions quickly and professionally. Even came back because I forgot to ask something and he jumped right back on the Chat. If you look on my store, we pride ourselves on Old School Customer Service, Louie has that special touch!

Attualmente l'app per inserire automaticamente un regalo nel carrello funziona perfettamente, semplicissima da configurare proprio ciò che mi serviva. l'assistenza risponde velocemnte e sono molto disponibili ad aiutarti a risolvere qualsiasi problema con spiegazioni dettagliate e schemi per modificare le impostazioni in modo corretto. per ora la consiglio.

The Koala Free Gift Buy X Get Y app works well for setting up promotional gifting campaigns, but it does have some limitations. One key constraint is that the app may stop offering gifts if too many active promotions are running simultaneously, which can be restrictive in certain scenarios. However, the support team is incredibly dedicated and always ready to assist. Max, in particular, provides exceptional service and is always available to help resolve any issues that arise. Despite these limitations, the app remains a reliable tool for basic promotional strategies, especially with such attentive customer support.

Excellent app with plenty of conditions & parameters to meet most, if not all possibilities of BOGO campaigns. Tech support (Gyte & Louie) is lightning fast in responding ready with solutions upon first contact. Perfect for online only store, and will await their good news on rolling out POS support for this app.