Upsell & Cross-Sell Kit App Review: Pros, Cons & Features

Name: Upsell &amp; Cross Sell — Selleasy
Brand: Shopify
SKU: shopify-upsell-cross-sell-kit-1-app-by-shopify
Rating: 4.9 (2080 reviews)

Customer reviews: Upsell & Cross Sell — Selleasy

Develop by Shopify

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,080)

Overall rating

4.9

5

1,050
4

14
3

3
2

3
1

24

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

Exceptional customer service support, often highlighted for responsiveness and effectiveness.
User-friendly and easy to integrate with Shopify stores.
Highly customizable offers that suit individual store needs.
Increases average order value effectively with upsell and cross-sell options.
Fast and efficient handling of technical issues and custom requests.

Common Concerns

Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
Occasional issues with integration and functionality, though often resolved quickly by support.
Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

Anja Diergarten

Oct 05, 2025 on Shopify

Tolle App! Sehr einfach und vor allem Dank Dhina vom Kundensupport hat alles perfekt gekappt und mir wurde alles Super erklärt!

SoyYoco

Oct 04, 2025 on Shopify

Jan was amazing help. Excited to use this for our website.

Greymalkin Press

Oct 03, 2025 on Shopify

Overall easy to setup and anywhere I fumbled, customer support was quick and easy to work with!

Tactically Prepped

Oct 02, 2025 on Shopify

The app is super easy to use. It's my second day using it and face a minor problem. I had a call with their support named Suki, and she fix it in just a couple of minutes. We recommended :)

NÓURA

Oct 02, 2025 on Shopify

Boomika

Lovegood Lingerie

Oct 01, 2025 on Shopify

Incredible customer support. We had a technical issue and were able to book a call with the team in less than 24 hours and Kriti solved the issue over Zoom in 5 minutes. Instantly started seeing upsells. Great product from a company who supports their customers.

Alberenz

Oct 01, 2025 on Shopify

Amazing support and great plug-in. It helps us upselling massively.

Skirtly

Sep 30, 2025 on Shopify

AquaClic

Sep 30, 2025 on Shopify

schneller Kundendienst, kompetente Hilfe, danke!

Xavier Foley

Sep 30, 2025 on Shopify

I got instant customer support which is always a plus. Febin helped me identify an app i was using that prevented Selleasy from functioning. I can now increase my sales using Selleasy now.

Fun-Esports

Sep 30, 2025 on Shopify

Super Application

Prakrithi By Ramya

Sep 30, 2025 on Shopify

I had a wonderful experience with Boomika. She supported me very well in setting up the Sell Easy app and patiently explained every detail about how the app works and how it can benefit my store. She also listened carefully to all my queries and provided clear, helpful answers. Her guidance made the entire process smooth and easy to understand.

bitConsult

Sep 29, 2025 on Shopify

Immediate support, friendly, efficient - PERFECT!

Moska Cosmetics

Sep 29, 2025 on Shopify

Studiochateau

Sep 29, 2025 on Shopify

Easy to set up and use and super fast and helpful customer service.

Maia Ming Designs

Sep 29, 2025 on Shopify

Trissha gave me an excellent intro demo on how to set up campaigns. Thanks!

Silouel

Sep 28, 2025 on Shopify

SURIA was great !

Katari Beauty

Sep 26, 2025 on Shopify

Suki was amazing and helped customize our site with their app! Thank you so much!

Music Planet NZ

Sep 25, 2025 on Shopify

Great app so far, super easy to use out-of-the-box and the support team is extremely helpful and will go above and beyond for your needs.

FRATO

Sep 25, 2025 on Shopify

Great App and Great Support Go for it.