Upsell & Cross-Sell Kit App Review: Pros, Cons & Features

Customer reviews: Upsell & Cross Sell — Selleasy

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,107)

Overall rating

4.9

5

1,098
4

14
3

3
2

3
1

24

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

Exceptional customer service support, often highlighted for responsiveness and effectiveness.
User-friendly and easy to integrate with Shopify stores.
Highly customizable offers that suit individual store needs.
Increases average order value effectively with upsell and cross-sell options.
Fast and efficient handling of technical issues and custom requests.

Common Concerns

Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
Occasional issues with integration and functionality, though often resolved quickly by support.
Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

Loaded Boards

Nov 19, 2025 on Shopify

We've enjoyed using Selleasy to offer add-ons and bundles with our products. The user interface is easy to navigate and offers quick and helpful reporting. One particular advantage of Selleasy is the ability for customers to choose between variant options for each add-on product before adding the bundle to cart. And the developers have been quick to respond and help us with customizations to fine tune the app's appearance and behavior on our store. Greatly appreciated!

Fjäll & Fena

Nov 19, 2025 on Shopify

Amazing and quick service. Helped me with onboarding and solved my problem quickly and perfectly.

VALIZZIA

Nov 19, 2025 on Shopify

The app works great and customer service is super effective. Trissha helped me right away and did a great job.

Arcade Revival

Nov 19, 2025 on Shopify

Great app, I use this across two of my stores and has many variations for product page, cart draw & more upsells. If you need help the chat is always happy to help and sorts any custom requests on the spot with you. Definitely worth the investment and great tool for increasing AOV on your store.

ENERTOR®

Nov 18, 2025 on Shopify

Great support!

Raja Rani Products

Nov 18, 2025 on Shopify

Simka Sol

Nov 18, 2025 on Shopify

Excellent customer service. Was able to help me with installing a widget. Friendly and quick service. Thank you!

Nyte

Nov 17, 2025 on Shopify

Great app with good features and amazing technical support

6Reigns

Nov 17, 2025 on Shopify

I am going to be using SellEasy shortly, but I just wanted to mention that the support was excellent. Kirthana (sp) was patient and very willing to assist. I am excited to launch in 24hrs and to see what this app can do to assist with sales. Thank you.

Intentionally Blank

Nov 14, 2025 on Shopify

Great support and customer service from Sudhan Ravi! He was so helpful getting the app setup and went above and beyond to get the widgets looking how I wanted them. Highly recommend!

Pitusca

Nov 14, 2025 on Shopify

Fast support

Smart Mist USA

Nov 14, 2025 on Shopify

I just added the app but so far, so good! Great customer support!

Kool as Nerdz

Nov 13, 2025 on Shopify

The app was user-friendly, and this is highly recommended. Kriti, one of their team, was really helpful when it came to assisting and solving customers' concerns. Thank you

Furrbby

Nov 12, 2025 on Shopify

Boomika really helps a lot! Really appreciate the prompt customer service!

Aldros

Nov 11, 2025 on Shopify

Me ayudaron bastante aunque no se mucho ingles, y la aplicación es excatamente lo que buscaba. Gracias!

Nurse is Love

Nov 11, 2025 on Shopify

Estoy muy contento con el servicio; me ayudan de forma rápida y eficaz, y realmente vale la pena.

Fashion Capital

Nov 10, 2025 on Shopify

Better than any other upsell apps (Suriya made the onboarding much easier through zoom call)

MoreWoof

Nov 10, 2025 on Shopify

This is a wonderful app and the support is amazing. Kriti and Trisha were both wonderful!

MoreWoof

Nov 07, 2025 on Shopify

This is a wonderful app and the support is amazing. Kriti was wonderful!

LaBante London (UK)

Nov 07, 2025 on Shopify

Had some issues with the app, but the support zoom meetings are really helpful. I had a call with Ruba and Boomica, they helped me a lot and solved everything I needed.