Upsell & Cross-Sell Kit App Review: Pros, Cons & Features

Customer reviews: Upsell & Cross Sell — Selleasy

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,910)

Overall rating

4.9

5

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10
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3
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15

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

Exceptional customer service support, often highlighted for responsiveness and effectiveness.
User-friendly and easy to integrate with Shopify stores.
Highly customizable offers that suit individual store needs.
Increases average order value effectively with upsell and cross-sell options.
Fast and efficient handling of technical issues and custom requests.

Common Concerns

Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
Occasional issues with integration and functionality, though often resolved quickly by support.
Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

Pineut

Jul 17, 2025 on Shopify

Very good app and service!

Minggo - Best Gifting Shop In Nagpur

Jul 17, 2025 on Shopify

fwee

Jul 16, 2025 on Shopify

The customer service is unmatched! Dhinakar was great help in adjusting the widgets for our store :) Thank you!

Katy Furniture

Jul 16, 2025 on Shopify

Had an issue and they solved it in less than 5 min. was helped by suki she really knows her stuff!. definitely recommend them as their customer service was on par with top companies.

Forge & Foundry Limited

Jul 16, 2025 on Shopify

Febin was very helpful on the onboarding call. The app seems to be working seamlessly so far

Friking.es

Jul 16, 2025 on Shopify

Mani Shankar es un gran profesional, no sabíamos solucionar un problema con la aplicación y en poco tiempo nos permitió tener activa la promoción. Suki es una gran profesional, le explicamos una serie de características que queríamos en una promoción y nos ayudó a conseguirlo muy rápidamente.

Regelica

Jul 15, 2025 on Shopify

This is a great app for upsell and cross sell. I've tried other apps, but this one has easy UI and instruction to follow through. More importantly, their customer support is amazing. I've got help from Suriyaa, and he kindly walked me through via Zoom and sent me and email with all the additional instructions regarding follow up questions. Highly recommend!

Instituto Genève Shop

Jul 15, 2025 on Shopify

A very kind assistant and very fast resolution the problems of my store. Thanks.

Yorkshire Handmade Pies

Jul 15, 2025 on Shopify

Installed the app today and the experience so far has been excellent! I can't thank Mani, Suriyaa and their tech team enough for their support. The onboarding call with Surav was very helpful too. I requested a customisation that I usually would have expected to take a few days, and they turned it around within 10 minutes. The best development support I've seen in a long time. Would highly recommend!

Kaden & Kai

Jul 14, 2025 on Shopify

Works Great. Excellent Customer Service. I've waited a long time for an app that allowed me to sell my jewelry sets without feeling gimmicky. Selleasy is customizable so I was able to present other items in the sets to my customers at the product level and at the cart without feeling pushy. They also made customizations for me very, very quickly. I highly recommend them! Great price.

VivaVellura

Jul 11, 2025 on Shopify

The addons really help increave my AOV and they convert very well. I had a problem with the app and customer support was very quick to fix it for me. No complaints.

Hanoju BV

Jul 10, 2025 on Shopify

Tonga Travel Troupe

Jul 10, 2025 on Shopify

They get back to you so quickly and fix any issue you have.

Scicon Sports South Africa

Jul 10, 2025 on Shopify

Excellent support. Problem solved in 2 minutes.

LetPot's garden

Jul 10, 2025 on Shopify

LookOurWay

Jul 09, 2025 on Shopify

The application is user-friendly with excellent customer support

Twistbe

Jul 09, 2025 on Shopify

Very easy to use, and the Help Center is quick to respond and always helpful with anything you need.

Forever Linked

Jul 09, 2025 on Shopify

Surya was very helpful in setting up app

Surface2Air Sports

Jul 08, 2025 on Shopify

Surya is amazing Customer service and very helpful

Cosmic House

Jul 07, 2025 on Shopify

great app especially after the new update, the service and customer support are great too. fast and helpful.