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Customer reviews: Upsell & Cross Sell — Selleasy

Develop by Shopify

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,107)

Overall rating
4.9

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

  • Exceptional customer service support, often highlighted for responsiveness and effectiveness.
  • User-friendly and easy to integrate with Shopify stores.
  • Highly customizable offers that suit individual store needs.
  • Increases average order value effectively with upsell and cross-sell options.
  • Fast and efficient handling of technical issues and custom requests.

Common Concerns

  • Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
  • Occasional issues with integration and functionality, though often resolved quickly by support.
  • Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

Espayo Equestrian

Dec 10, 2025  on Shopify

Suki was very helpful in changing the font. Fast and efficient app.

CAPS

Dec 10, 2025  on Shopify

Thank you Surya and Febin for helping me set up my selleasy campaign. Great service.

GezondheidsGoeroes

Dec 09, 2025  on Shopify

really fast and good help customer service

CAPS

Dec 09, 2025  on Shopify

Thank you Surya for helping me set up my selleasy campaign. Great service.

LeVoleur

Dec 08, 2025  on Shopify

Sudhan Ravi is doing really well and the app is running really fluent!

ISARO UNDERWEAR

Dec 06, 2025  on Shopify

Great! I highly recommend it. Mani Shankar helped me and solved my problems. I had tried other apps, but the service and setup were too complicated. Then I stumbled upon this app, and I don't regret it at all.

Mugsy Bakes

Dec 05, 2025  on Shopify

Boomika was so helpful with getting us set up on Shopify. 5 star for customer service at launch!

TheSalonGuy

Dec 05, 2025  on Shopify

I was switching from another upsell type app and had some general technical questions so I setup a zoom call and I was connected with Kriti. Out of the hundreds of calls I have been on in my career with support, she was probably the BEST I have ever dealt with. Knowledgeable, patient, easy to understand and extremely helpful. I was blown away. I would suggest this app on the support alone! Looking forward for this app to help grow my sales.

ca.agmmobile

Dec 05, 2025  on Shopify

I contacted the online customer service personnel, who were very professional and quickly identified the problem. They were also very patient and guided me on how to correct the incorrect settings. It was a great communication!

Smiling Wolf

Dec 05, 2025  on Shopify

Super quick, very patient, efficient and sorted our issues immediately

Zulay Kitchen

Dec 04, 2025  on Shopify

Intentionally Blank

Dec 04, 2025  on Shopify

Great support and customer service from Sudhan Ravi! He was so helpful getting the app setup and was very patient. Highly recommend!

AwaniWorld

Dec 03, 2025  on Shopify

Thank you, Mr. Suriyaa. Great customer support. I was very worried about integrating the add-on and upsell offer blocks, but now the problem is solved.

Huca Home

Dec 03, 2025  on Shopify

El soporte técnico funciona bastante bien, la operadora Trissha nos ha ayudado bastante

Proporta

Dec 02, 2025  on Shopify

We've been using the Selleasy Upsell & Cross-Sell app since March 2022, and it's worked great for us. It's easy to set up and manage deals (even on older custom themes), the customer support is very responsive and knowledgeable, and the pricing is fair. Highly recommended.

Ecostride

Dec 02, 2025  on Shopify

Trisha was a great help settimg up my initial add on and adjusting spacing etc. Great first experience

Oud Elements

Dec 02, 2025  on Shopify

Great app for upselling, was helped by Ruba from the helpdesk instantly whenever I got stuck, made everything run smooth and easy!

Lumoza

Dec 02, 2025  on Shopify

Facile d'utilisation et l'assistance est super efficace , prise de contrôle de l'écran par l'IA qui s'occupe de résoudre ce que vous ne savez pas faire . Thank you very much

i-Blason | Make Everyday Beautiful

Dec 02, 2025  on Shopify

Exclusive Food GmbH

Dec 01, 2025  on Shopify

Suriyaa was really helpful. Quick and easy fix of my problem. Thank you!

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