Upsell & Cross-Sell Kit App Review: Pros, Cons & Features

Customer reviews: Upsell & Cross Sell — Selleasy

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,910)

Overall rating

4.9

5

861
4

10
3

3
2

2
1

15

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

Exceptional customer service support, often highlighted for responsiveness and effectiveness.
User-friendly and easy to integrate with Shopify stores.
Highly customizable offers that suit individual store needs.
Increases average order value effectively with upsell and cross-sell options.
Fast and efficient handling of technical issues and custom requests.

Common Concerns

Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
Occasional issues with integration and functionality, though often resolved quickly by support.
Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

Moonshot

Jul 31, 2025 on Shopify

Thanks Trissha for being helpful and friendly!

Sterra

Jul 30, 2025 on Shopify

MagChrge

Jul 29, 2025 on Shopify

Prompt and efficient customer service if you have trouble figuring anything out

Rosy Rings

Jul 29, 2025 on Shopify

I’ve been really impressed with the Selleasy app! It’s easy to use and does exactly what I need it to do for upselling. I ran into a small issue during setup, but Suki from the support team was incredibly helpful—quick to respond and walked me through the fix with patience and clarity. Such a refreshing customer service experience! It makes such a difference to have great customer support when you're getting started with a new app. Highly recommend!

Oeuf

Jul 26, 2025 on Shopify

Easy to setup and use, and have always had great support. Thanks.

Gypsea Loop

Jul 25, 2025 on Shopify

I have been using this app for over 6 months and it's been great. I have just updated to the new version and had great support for customising the app to my store. Thank you!

Techmanistan

Jul 24, 2025 on Shopify

Insatvik

Jul 24, 2025 on Shopify

Great app and functionality which has helped boost AOV and conversion rate for my store, and also fantastic 24/7 support. They go above and beyond to tailor the app to your business needs. 10/10

Cozy Bra

Jul 23, 2025 on Shopify

The Eden Planner

Jul 23, 2025 on Shopify

Cannot complain about anything. Easy to use, excellent results, it's so rare to completely love an app from the Shopify app store with no complains but this one is honestly a keeper! Had some technical questions and Suriyaa from support was incredibly helpful and responsive, 10/10 assistance. THANK YOU for just being a solid app and doing what it says on the tin!

Spillerne

Jul 23, 2025 on Shopify

Very good and customizable. Support, Trissha, was helpful and skilled - recommended!

Boost Blenz

Jul 23, 2025 on Shopify

Great app, easy to use, helps increase sales/AOV, and the customer service is great. Very quick to respond, helpful. It's everything you'd want from an app company. Thanks for the help and the great app!

Montserrat

Jul 22, 2025 on Shopify

Go Love Pets

Jul 22, 2025 on Shopify

Boomika was so helpful. She was able to accommodate my request and showed me clearly what to do for future sale bundles.

Zumbamboo

Jul 21, 2025 on Shopify

Skydive Latvia

Jul 21, 2025 on Shopify

Great customer support; helped with everything quickly and efficiently, shout out to Boomika for the great assistance!

basquaredfitness

Jul 19, 2025 on Shopify

Trissha was very helpful. Solved my problems. Thank You

Maison de Femmes

Jul 19, 2025 on Shopify

Great customer service, app works well to generate extra sales and provide a more customised product.

Scicon Sports

Jul 18, 2025 on Shopify

Servizio clienti di Sudhan Ravi davvero ottimo! Ci ha assistito per un ora fino al raggiungimento dell'obbiettivo! Grazie

PSS Seals

Jul 17, 2025 on Shopify

Installing and setting up the Upsell & Cross Sell app was very easy. We did encounter one issue, to where the product description was extending beyond the modal. Tech support was able to correct this issue immediately. Great app, and even better customer support.