Upsell & Cross-Sell Kit App Review: Pros, Cons & Features

Customer reviews: Upsell & Cross Sell — Selleasy

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,841)

Overall rating

4.9

5

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10
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3
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11

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

Exceptional customer service support, often highlighted for responsiveness and effectiveness.
User-friendly and easy to integrate with Shopify stores.
Highly customizable offers that suit individual store needs.
Increases average order value effectively with upsell and cross-sell options.
Fast and efficient handling of technical issues and custom requests.

Common Concerns

Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
Occasional issues with integration and functionality, though often resolved quickly by support.
Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

SIÓG Botanicals

Apr 15, 2025 on Shopify

Needed support adding in-cart cross sell, Varshini was really helpful and efficient. Got sorted in minutes. Thanks!

BEFLAMBOYANT

Apr 15, 2025 on Shopify

Trissha: She treated me very well and solved my problem.

LUMISSENCE

Apr 12, 2025 on Shopify

Good app, highly customizable, can be modified to blend in with the design of the store. Super fast replies from support team, Sankari and Annie were very helpful! EDIT: Best customer support we've worked with, incredible!

RIPSAW

Apr 11, 2025 on Shopify

Great customer service. They have helped customize and show exactly what was needed. We have added over 250,000 dollars in sales due to selleasy!

TheHolyArt

Apr 11, 2025 on Shopify

top support customized the way I needed it. Highly recommend!

Best Sleep Ever

Apr 11, 2025 on Shopify

Amazing customer support, Trisha was able to jump on call with me and answer all of my questions live and help me set up and diagnose issues that I had.

Thunderbolt Locks

Apr 09, 2025 on Shopify

So far the Selleasy App is excedding our expectations. It was easy to set up but when I got confused I simply set up a Zoom meeting and Kavishan basically walked we through each step and explained how to implement the tasks we were hoping for. I highly recommend this App. - John S. Thunderbolt Locks Chicago, IL

LUMISSENCE

Apr 08, 2025 on Shopify

Good app, highly customizable, can be modified to blend in with the design of the store. Super fast replies from support team, Sankari was very helpful!

Luma Dental

Apr 08, 2025 on Shopify

Jananee was great

Plunge Crafters

Apr 08, 2025 on Shopify

Great customer support!

Revendo

Apr 08, 2025 on Shopify

The app works great and the client service is efficient: Jananee was very helpful and we could quickly fix my issue, thank you!

GRXIT

Apr 07, 2025 on Shopify

Its a very good app with a generous pricing model, As a small business owner this is one of my favorite apps

Fleur - From Seed to Bloom.

Apr 07, 2025 on Shopify

Great work by your team. No wait, immediate resolution.

Pfotenheld

Apr 06, 2025 on Shopify

My issue was solved quickly and without any hassle. The communication was clear and friendly, and I felt well taken care of throughout the entire process. It's rare to experience such efficient and helpful customer service. I'm really satisfied and would highly recommend their support to anyone!

lovely-catering

Apr 04, 2025 on Shopify

Thanks for barath giving introduction

Homessori

Apr 02, 2025 on Shopify

super helpful team. had issues and sorted out in 10 mins. amazing

Das Keyboard

Apr 02, 2025 on Shopify

Very helpful and knowledgeable support, easy setup even non-techie people can get it done in minutes.

Belinda Jewelz

Apr 02, 2025 on Shopify

Wonderful app works as stated and easy to implement.

TitanTerrain

Mar 31, 2025 on Shopify

Dhina, great service. Product working well. Thank you.

TeloShark

Mar 31, 2025 on Shopify

Easy to use with fantastic support! The app is clean, intuitive, and packed with all the widgets and editing tools you need—without unnecessary complexity. If you ever need help, the support team is responsive and eager to assist. Trissha was especially quick and helpful in answering our question!