Upsell & Cross-Sell Kit App Review: Pros, Cons & Features

Customer reviews: Upsell & Cross Sell — Selleasy

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,844)

Overall rating

4.9

5

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10
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3
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2
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14

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

Exceptional customer service support, often highlighted for responsiveness and effectiveness.
User-friendly and easy to integrate with Shopify stores.
Highly customizable offers that suit individual store needs.
Increases average order value effectively with upsell and cross-sell options.
Fast and efficient handling of technical issues and custom requests.

Common Concerns

Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
Occasional issues with integration and functionality, though often resolved quickly by support.
Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

shinedior

Jun 24, 2025 on Shopify

it help me a lot specially suriya resolved my issue very fast

Cavvalure

Jun 24, 2025 on Shopify

Great customer service from Boomika.

mombloom.de

Jun 23, 2025 on Shopify

gute app und sehr schneller support

Linenly

Jun 23, 2025 on Shopify

The team was incredibly helpful and responded very efficiently whenever I had questions. Their customer service is top-notch, and they made the setup process smooth and hassle-free. Highly recommend this app!

kalosgroups

Jun 21, 2025 on Shopify

Fabin

OMG Swim

Jun 20, 2025 on Shopify

Really helpful and fast, great support!

PainEx

Jun 19, 2025 on Shopify

A very convenient app that increases AOV and the service is excellent!

Vidaan Jewels

Jun 18, 2025 on Shopify

The app is seamless and a must have for all businesses. downloaded the app on shopify and scheduled a zoom call with the team and Surya guided me through the whole process and helped me understand what will work for my brand.

Rotation

Jun 18, 2025 on Shopify

Smart and clean app. Reccomend

MCINDOE DESIGN

Jun 18, 2025 on Shopify

This app has really helped my AOV which I was struggling with before and I only installed it a couple of weeks ago. I had some questions about the app and Febin was super helpful and got my request sorted in under 24 hours on a call. The widget customization also makes it easy for the add-ons to blend in with your store design.

Sleepharma

Jun 17, 2025 on Shopify

Thank you for your help Sudhan Ravi, and good app!

PrettyBirds

Jun 17, 2025 on Shopify

KraftGeek

Jun 17, 2025 on Shopify

Powerful and easy-to-use app. Thank Annie for her great aftersales support!

SQD Athletica

Jun 17, 2025 on Shopify

Trissha was very helpful

body helix

Jun 16, 2025 on Shopify

Great customer support! I needed help getting all of my settings just right. They walked me through it step by step and got everything where I want it and running smoothly. Can't wait to add the DealEasy app to go with it for my tiered discounts. Thanks, Logbase!

Sereia

Jun 16, 2025 on Shopify

surya - the best customer support ever!!!

Marithé + François Girbaud

Jun 16, 2025 on Shopify

Very good and comprehensive app for optimizing sales. Thanks to Suriyaa for her help.

Kiggle

Jun 16, 2025 on Shopify

Amazing app Easy to setup Easy to create campaigns Customer support is really amazing Thanks to Trissha, Siddharh we were able to fix some issues with our campaigns

BULLISH MENTALITY

Jun 13, 2025 on Shopify

She was wonderful, and very helpful.

The Scoin Shop

Jun 12, 2025 on Shopify

Enjoying this app, many different upsell options and the support is very helpful and quick. Clean, easy interface on the backend and good walk through videos, I wish more apps made these to show functionality and use cases. Thanks Mani for your assistance!