Upsell & Cross-Sell Kit App Review: Pros, Cons & Features

Customer reviews: Upsell & Cross Sell — Selleasy

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,080)

Overall rating

4.9

5

1,047
4

14
3

3
2

3
1

24

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

Exceptional customer service support, often highlighted for responsiveness and effectiveness.
User-friendly and easy to integrate with Shopify stores.
Highly customizable offers that suit individual store needs.
Increases average order value effectively with upsell and cross-sell options.
Fast and efficient handling of technical issues and custom requests.

Common Concerns

Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
Occasional issues with integration and functionality, though often resolved quickly by support.
Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

Intentionally Blank

Dec 04, 2025 on Shopify

Great support and customer service from Sudhan Ravi! He was so helpful getting the app setup and was very patient. Highly recommend!

AwaniWorld

Dec 03, 2025 on Shopify

Thank you, Mr. Suriyaa. Great customer support. I was very worried about integrating the add-on and upsell offer blocks, but now the problem is solved.

Huca Home

Dec 03, 2025 on Shopify

El soporte técnico funciona bastante bien, la operadora Trissha nos ha ayudado bastante

Proporta

Dec 02, 2025 on Shopify

We've been using the Selleasy Upsell & Cross-Sell app since March 2022, and it's worked great for us. It's easy to set up and manage deals (even on older custom themes), the customer support is very responsive and knowledgeable, and the pricing is fair. Highly recommended.

Ecostride

Dec 02, 2025 on Shopify

Trisha was a great help settimg up my initial add on and adjusting spacing etc. Great first experience

Oud Elements

Dec 02, 2025 on Shopify

Great app for upselling, was helped by Ruba from the helpdesk instantly whenever I got stuck, made everything run smooth and easy!

Lumoza

Dec 02, 2025 on Shopify

Facile d'utilisation et l'assistance est super efficace , prise de contrôle de l'écran par l'IA qui s'occupe de résoudre ce que vous ne savez pas faire . Thank you very much

i-Blason | Make Everyday Beautiful

Dec 02, 2025 on Shopify

Exclusive Food GmbH

Dec 01, 2025 on Shopify

Suriyaa was really helpful. Quick and easy fix of my problem. Thank you!

IONIQ Skincare GmbH & Co. KG

Dec 01, 2025 on Shopify

Sneakers90Grados

Dec 01, 2025 on Shopify

buena app, servicio al cliente es demasiado bueno tambien

Baleen

Nov 28, 2025 on Shopify

Love it! Great response time any technical questions and simple to use.

DEMARCA SPORT ONLINE

Nov 28, 2025 on Shopify

Kriti was amazing, she explain me everything super cleary and with patient. The app seems awesome and the customer service was great!!!! I really recommend it

AlfaShop.ae

Nov 27, 2025 on Shopify

Omadlya

Nov 27, 2025 on Shopify

Robehaircare

Nov 26, 2025 on Shopify

Boomika was so helpful! She quickly helped me with my questions that I had with my setup. Thank you!

MöbelScape

Nov 25, 2025 on Shopify

Für meinen Nutzen ist die App super. Support konnte mir bei einem Fehler direkt helfen und war sehr daran interessiert, eine Lösung zu präsentieren. Von mir voll 5 Sterne :)

OraWellness.com

Nov 25, 2025 on Shopify

Kriti just helped me set up this awesome app ON THE FIRST DAY I installed it! Amazing customer service! This app is going to pay for itself in one day!

Simulator Direct

Nov 25, 2025 on Shopify

I like how intuitive it is to set up. There are many features that I haven't gotten to explore yet but they do seem very handy for future use cases once my store is more developed. Customer support is VERY quick to respond back and very helpful/friendly. Highly recommend having this app for all your additional product customization needs.

Subcold Ltd

Nov 24, 2025 on Shopify

Great app and excellent customer support. Thanks Febin!