Upsell & Cross-Sell Kit App Review: Pros, Cons & Features

Customer reviews: Selleasy — Upsell & Cross Sell

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,918)

Overall rating

4.9

5

871
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10
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3
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2
1

15

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

Exceptional customer service support, often highlighted for responsiveness and effectiveness.
User-friendly and easy to integrate with Shopify stores.
Highly customizable offers that suit individual store needs.
Increases average order value effectively with upsell and cross-sell options.
Fast and efficient handling of technical issues and custom requests.

Common Concerns

Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
Occasional issues with integration and functionality, though often resolved quickly by support.
Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

Bay Window

Jul 04, 2024 on Shopify

Just started using the app - but can vouch for their amazing service. Support team is very very prompt in responding and helping to set things up. App is up and running and serving our purpose completely. Highly recommended app for upselling and cross selling.

ILLEGAL WAIFUS

Jul 03, 2024 on Shopify

It works very well, thanks to this app

One Avenue

Jul 03, 2024 on Shopify

Top!

OdinSync

Jul 02, 2024 on Shopify

Really good customer service, really good prices. I don't usually leave reviews but these guys deserved one

MHM Beauty Supply Company

Jul 02, 2024 on Shopify

helpful and easy to use

Frannie's Hair

Jul 02, 2024 on Shopify

This app is easy to use, has tons of customizations, and is a great price. We use the cart add-ons for free gifts with purchase, and the product page add-ons to add accessories to each of our products.

La Sirène Rouge

Jul 02, 2024 on Shopify

Application parfaite, service a l'écoute ! Je conseille

Luxera

Jul 02, 2024 on Shopify

very good support team

Haaghoek

Jul 02, 2024 on Shopify

Great app! Great support!

RVSVoordeel

Jul 01, 2024 on Shopify

Great onboarding in optimizing and tweaking the design to fit our shop. We got a reply in minutes and within 30 minutes we were up and running!

Autovenue

Jun 30, 2024 on Shopify

Excellent app with great customer service i just recommend to anyone

Gym Chomp

Jun 28, 2024 on Shopify

Janani was very nice. Great customer support.

Peach and Cream ®

Jun 27, 2024 on Shopify

Used Upsell for a bit but wasn't convinced at first. Interface seemed complicated but I decided to reach out support. Got an EXCELLENT service, everything has been working smoothly since then and they've been further, helping me with a full and complete integration. The team has been great, understanding and available for me. I'm more than happy about their service and to have chosen Selleasy.

Keller

Jun 25, 2024 on Shopify

Excellent customer service

DanceSupplies.com

Jun 25, 2024 on Shopify

We've been very happy with this app. Also, when we wanted a customization to the look of our Cart Add-On offer, Veena from their support group was excellent in assisting us.

Day Leclaire’s Store

Jun 25, 2024 on Shopify

Veena was a HUGE help. My request was complicated and she handled it with little effort. Thank you, thank you, thank you!

Optima Sport

Jun 25, 2024 on Shopify

Really nice app and excellent support.

Shop Suamisihat

Jun 25, 2024 on Shopify

great support! and easy to manage the upsell

lilivette

Jun 23, 2024 on Shopify

Ich bin begeistert von der App. Ich habe mir alles so eingerichtet, wie ich es haben möchte. Bei der Einrichtung kann man sich einen Zoom Call buchen und es wird einem schnell und effektiv geholfen. Super!

AlphaMensLab NZ

Jun 21, 2024 on Shopify

the best support i have ever got from shopify app store.