Upsell & Cross-Sell Kit App Review: Pros, Cons & Features

Customer reviews: Upsell & Cross Sell — Selleasy

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,838)

Overall rating

4.9

5

757
4

10
3

3
2

2
1

14

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

Exceptional customer service support, often highlighted for responsiveness and effectiveness.
User-friendly and easy to integrate with Shopify stores.
Highly customizable offers that suit individual store needs.
Increases average order value effectively with upsell and cross-sell options.
Fast and efficient handling of technical issues and custom requests.

Common Concerns

Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
Occasional issues with integration and functionality, though often resolved quickly by support.
Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

The Rutile Ltd

Apr 25, 2024 on Shopify

I have been using this app for a while to add no-pressure upsells and I really love it! They have great support and are happy to help customize the CSS to fit my store's branding for FREE! Suki helped me today and it only took 20 minutes to fully customize my "Frequently bought together" section. They're always so helpful!

HomeDarlings

Apr 24, 2024 on Shopify

Great support, thanks Jananee! The app itself has many very usefull features in the free plan and the support treats you like a premium customer on the free plan too.

Vyral

Apr 24, 2024 on Shopify

I had a custom color issue with pop ups opened the chat got assisted and sorted all in less than 10 minutes great service and great app !!

Bark Market

Apr 24, 2024 on Shopify

a big thanks to Sid for his help. he set up everything for me!

Jasmine and Jade Interiors

Apr 20, 2024 on Shopify

Customer service is amazing and the app does everything it says on the tin! I will wait and watch and see if this improves sales. I'm sure it will.

Ayamaya Outdoors

Apr 19, 2024 on Shopify

The app is easy to use & the customer service is excellent if you do happen to run into any issues.

Silvoire

Apr 18, 2024 on Shopify

Today I received and amazing support from Ravi, Veena, Siddarth, they have been amazing, fast and very kindly. Wonderful app and support.

Totapari

Apr 18, 2024 on Shopify

Was looking for an affordable option for upselling/cross-selling products on my website. Found this app and it fulfilled all my needs. Their customer service is really prompt. Happy to have found this app.

Renpho EU

Apr 17, 2024 on Shopify

Simple to use and good CS

EUNORAU E-MOBILITY CANADA LTD

Apr 17, 2024 on Shopify

Dundee Candle Works

Apr 16, 2024 on Shopify

Add on widget works perfectly. Support was able to help with instructions, although setup was very simple.

shinykingsinc

Apr 16, 2024 on Shopify

Didn`t work at first time as we were having a customized template. I reached out to support and Jenanee was immediately resolving and adjusting the app. It works now perfectly. Really appreciate the fast service and support. 5 Stars!

Trail Threads Co. Limited

Apr 16, 2024 on Shopify

Integrates nicely and helpful setup team

EUNORAU E-MOBILITY CANADA LTD

Apr 16, 2024 on Shopify

Good customer service

My Mind's Eye Paper Goods

Apr 13, 2024 on Shopify

Really impressed with the service. Siba was extremely patient and went through each step as we discussed best practices. Great experience!

MaxWishes

Apr 13, 2024 on Shopify

I recommed it. The customer service is helpful.

KathleenJasper

Apr 12, 2024 on Shopify

Jananee in customer service zoomed with me and showed me all the awesome features in the app. We have been using this app for about 2 months and have seen amazing results.

gledoo

Apr 12, 2024 on Shopify

super application service clientele top des top, respond rapide par tchat et assure la demande du client ,recommender

SUPSkate

Apr 11, 2024 on Shopify

I've tried a lot of upsell apps and this is first one that let's me display add-ons exactly as I want to with multiple products in a check list. It's a nice clean presentation. I liked it so much I added it to my other store too.

Flasks Online

Apr 10, 2024 on Shopify

Can't fault it so far.