Upsell & Cross-Sell Kit App Review: Pros, Cons & Features

Customer reviews: Selleasy — Upsell & Cross Sell

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,918)

Overall rating

4.9

5

871
4

10
3

3
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2
1

15

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

Exceptional customer service support, often highlighted for responsiveness and effectiveness.
User-friendly and easy to integrate with Shopify stores.
Highly customizable offers that suit individual store needs.
Increases average order value effectively with upsell and cross-sell options.
Fast and efficient handling of technical issues and custom requests.

Common Concerns

Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
Occasional issues with integration and functionality, though often resolved quickly by support.
Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

The thing we need

Sep 01, 2024 on Shopify

BANBU

Sep 01, 2024 on Shopify

Fancy Boy Furniture

Aug 29, 2024 on Shopify

Janene was very helpful!

Jimmy Stuart

Aug 29, 2024 on Shopify

A great app with loads of features to increase AOV. I wanted to make a few customisations. The team were helpful, quick and responsive. Thank you!

Elite Watersports

Aug 28, 2024 on Shopify

Febin was patient and very understanding. Loving the experience so far.

Risenty Store

Aug 28, 2024 on Shopify

This is a great app. On the eve of my event, I searched through all the relevant apps in the Appstore, but none of them met my expectations in terms of functionality and user interface. This app excels; the "Frequently bought together" feature is incredibly useful, and the user interface is notably flexible. It's quick to respond and easy to operate, and I particularly appreciate the team members (including but not limited to Veena, Jananee, Dhinakar, Nandini, Febin) who patiently guided me. They addressed my needs and provided customizable CSS codes, boosting my confidence in future sales. Both the trial period and the pricing are very reasonable. I highly recommend this app!

Muebles En Oferta

Aug 28, 2024 on Shopify

Muy Recomendado! Son unos cracks. Gracias

Panda

Aug 28, 2024 on Shopify

This app covers all we need, we are completely satisfied with it. We highly recommended.

Technically Stable

Aug 28, 2024 on Shopify

Suki was absolutely amazing! She helped me integrate the app into our site in less than 30 minutes. We tried 10's of upsell app and this is the winner. Thank you!

KeepArt

Aug 28, 2024 on Shopify

So simple to set up and use. When I encountered an issue Annie jumped right in and fixed it for me.

Print Pro Solutions

Aug 28, 2024 on Shopify

Excellent customer service. They help resolve issues very quickly

Copper Robin

Aug 26, 2024 on Shopify

Great customer service. Super easy to use!

WattWielder

Aug 26, 2024 on Shopify

The app works pretty good. It is a little buggy and sometimes hard to customize. However, the customer support is great and they can resolve the issue in a few minutes.

Bruo

Aug 26, 2024 on Shopify

amazing app and really nice support. Highly recommend!

Glam Goodies

Aug 26, 2024 on Shopify

Sid was super helpful, and on time. He helped me set up a upsell and downsell offer with discounts. The app is really easy to use and I can definatly see it increasing my AOV!

Miss Burkini

Aug 26, 2024 on Shopify

Trissha was really helpful for helping me setting my tests up. Mani is a very good developper always here to help with great efficiancy

GlowZen

Aug 25, 2024 on Shopify

Amazing help and fast!

Ron Jackson Music

Aug 25, 2024 on Shopify

Very helpful! I learned a lot!

Glorist

Aug 25, 2024 on Shopify

⭐️⭐️⭐️⭐️⭐️ Exceptional Support and Quick Troubleshooting! I've been using the Upsell & Cross Sell app for a while now, and I can't emphasize enough how impressed I am with their 24-hour chat support. The team is always available, no matter what time I reach out, and they respond almost immediately. They're extremely knowledgeable and have resolved any issues I've encountered with lightning speed. The support experience is smooth and stress-free, which is crucial for keeping my store running efficiently. Highly recommend this app to anyone looking for reliable service and top-notch support!

BoundlessLoveStore

Aug 24, 2024 on Shopify

I just had a call with Sudhan. He went over and beyond in helping me set up the offers. Thank you so much