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Customer reviews: Upsell & Cross Sell — Selleasy

Develop by Logbase

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,910)

Overall rating
4.9

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

  • Exceptional customer service support, often highlighted for responsiveness and effectiveness.
  • User-friendly and easy to integrate with Shopify stores.
  • Highly customizable offers that suit individual store needs.
  • Increases average order value effectively with upsell and cross-sell options.
  • Fast and efficient handling of technical issues and custom requests.

Common Concerns

  • Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
  • Occasional issues with integration and functionality, though often resolved quickly by support.
  • Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

Big Poppa Smokers

Sep 02, 2025  on Shopify

Very impressed with the customer support. Very quick to respond and very helpful.

Tanks Direct

Sep 01, 2025  on Shopify

Great app and support

Tivano

Sep 01, 2025  on Shopify

I'm impressed with the quality of the support, Trissh was very helpful and resolved my issue quickly. I was interested in the upsells and like their UI the most compared to other apps. But what stood out was the speed and quality of support, it is rare to have someone hop on a zoom call with you (especially as a new free-plan user) and walk through setting it up correctly.

HOOKSTER

Sep 01, 2025  on Shopify

Easy setup and works great! Trissha helped me out with some advanced configurations. She was excellent.

GSM Sports

Aug 30, 2025  on Shopify

Thanks!

Bilpleieboden

Aug 30, 2025  on Shopify

Works great and support helped us set it up in minutes. Recommended!

AnatomicShoes.com

Aug 29, 2025  on Shopify

Incredible Support Team. Extremely helpful, attentive and quick to resolve or guide.

Skull Shaver

Aug 29, 2025  on Shopify

Febin was really helpful and i really liked the way he explained each and everything.

From Shekhawati

Aug 29, 2025  on Shopify

Thank you so much Dhinakar.

repedia

Aug 28, 2025  on Shopify

Great support from boomik. Quick and easy help

Frankshirt

Aug 27, 2025  on Shopify

Much Recomemnded App we got instant support from. thier team (Suriyaa) Thanks! JS

Tusy Store

Aug 26, 2025  on Shopify

Great experience! The support is very good!

EyeConnect Crafts

Aug 26, 2025  on Shopify

This app and the help is awesome! Sell Easy has helped me finally solve the problem of how to make SURE people get the mini brads they need to also order to go with and make their Totem Poppet animals jointed! NoI have a pop up that reminds them to get the mini brads with any Totem Poppet animal. AND their help desk me set it up the very same day! I was able to set up a zoom for the same day. Uki, the customer rep was awesome! She stayed on and helped me despite having another call come in! She walked me though everything step by step. Even helped me change the color of the button. AND the app is FREE for up to 50 orders a month! Just WOW. I defiantly recommend this app!!!

Zenoni & Colombi

Aug 26, 2025  on Shopify

The support available through the app is very helpful in fixing errors in the code. Thanks to Kriti for her excellent, in-depth solution to my problem in just a few minutes.

Quit Hero

Aug 26, 2025  on Shopify

An ideal app for add-ons, frequently bought together items, and more — plus their customer service is excellent.

Rewild at Heart

Aug 25, 2025  on Shopify

Excellent app - really easy to use and customise. Lots of different options, and they have a whole suite of other apps too. Big fan! Super helpful customer service too, Sankari & Suriyaa were both very quick and nice and helpful. Cheers!

Active Grow

Aug 25, 2025  on Shopify

Works very well and very supportive team behind it.

ISWARD

Aug 25, 2025  on Shopify

Perfect customer service

Caseles

Aug 25, 2025  on Shopify

Kriti is good, They resonpd quickly, and help us fixed the issue !Thank u

Esprit D'Air

Aug 23, 2025  on Shopify

Excellent app! You can add upsells on product page, cart page, and even post-purchase. I haven't completely explored all of the options available, but it has definitely helped us with getting more sales. When there were some issues (due to my own user error), the support team, especially Dhinakar was very helpful in resolving it.

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