Upsell & Cross-Sell Kit App Review: Pros, Cons & Features

Customer reviews: Upsell & Cross Sell — Selleasy

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,080)

Overall rating

4.9

5

1,047
4

14
3

3
2

3
1

24

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

Exceptional customer service support, often highlighted for responsiveness and effectiveness.
User-friendly and easy to integrate with Shopify stores.
Highly customizable offers that suit individual store needs.
Increases average order value effectively with upsell and cross-sell options.
Fast and efficient handling of technical issues and custom requests.

Common Concerns

Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
Occasional issues with integration and functionality, though often resolved quickly by support.
Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

Kanu Skincare

Dec 15, 2025 on Shopify

Easy to use and great customer service

PENDULUM PMU

Dec 14, 2025 on Shopify

Very easy to use app and you can book a zoom call and they will help you with everything! Highly recommend

HOLY COSMETICS

Dec 13, 2025 on Shopify

NeoHaira™

Dec 12, 2025 on Shopify

Amazing app! It’s incredibly easy to use and delivers great results right away. The support team is outstanding responses are always quick, clear, and extremely helpful. A special thanks to Trissha, who has been amazing and very patient, guiding me through every step and making sure everything worked perfectly. MANY thanks

Mureta & Co.

Dec 12, 2025 on Shopify

Kriti was extremely helpful with a minor issue that I was having which ending up being user error on my part. Really easy to use app and great support!

Personal Prints

Dec 12, 2025 on Shopify

Great app and great service from Suki!

Luvaro Store

Dec 11, 2025 on Shopify

Muchas gracias a Trisha por su tiempo en ayudarnos a conectar el pop up al checkout

SUBIE SUPPLY CO.

Dec 11, 2025 on Shopify

Great app, easy to use and works exactly as expected. Setting up upsells was quick, and we’ve already seen an increase in average order value. Support is fast and helpful. Highly recommend.

HAIRROX

Dec 10, 2025 on Shopify

Ruba was excellent, and the app is also very very good

Espayo Equestrian

Dec 10, 2025 on Shopify

Suki was very helpful in changing the font. Fast and efficient app.

CAPS

Dec 10, 2025 on Shopify

Thank you Surya and Febin for helping me set up my selleasy campaign. Great service.

GezondheidsGoeroes

Dec 09, 2025 on Shopify

really fast and good help customer service

CAPS

Dec 09, 2025 on Shopify

Thank you Surya for helping me set up my selleasy campaign. Great service.

LeVoleur

Dec 08, 2025 on Shopify

Sudhan Ravi is doing really well and the app is running really fluent!

ISARO UNDERWEAR

Dec 06, 2025 on Shopify

Great! I highly recommend it. Mani Shankar helped me and solved my problems. I had tried other apps, but the service and setup were too complicated. Then I stumbled upon this app, and I don't regret it at all.

Mugsy Bakes

Dec 05, 2025 on Shopify

Boomika was so helpful with getting us set up on Shopify. 5 star for customer service at launch!

TheSalonGuy

Dec 05, 2025 on Shopify

I was switching from another upsell type app and had some general technical questions so I setup a zoom call and I was connected with Kriti. Out of the hundreds of calls I have been on in my career with support, she was probably the BEST I have ever dealt with. Knowledgeable, patient, easy to understand and extremely helpful. I was blown away. I would suggest this app on the support alone! Looking forward for this app to help grow my sales.

ca.agmmobile

Dec 05, 2025 on Shopify

I contacted the online customer service personnel, who were very professional and quickly identified the problem. They were also very patient and guided me on how to correct the incorrect settings. It was a great communication!

Smiling Wolf

Dec 05, 2025 on Shopify

Super quick, very patient, efficient and sorted our issues immediately

Zulay Kitchen

Dec 04, 2025 on Shopify