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Customer reviews: Upsell & Cross Sell — Selleasy

Develop by Logbase

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,841)

Overall rating
4.9

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

  • Exceptional customer service support, often highlighted for responsiveness and effectiveness.
  • User-friendly and easy to integrate with Shopify stores.
  • Highly customizable offers that suit individual store needs.
  • Increases average order value effectively with upsell and cross-sell options.
  • Fast and efficient handling of technical issues and custom requests.

Common Concerns

  • Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
  • Occasional issues with integration and functionality, though often resolved quickly by support.
  • Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

ATI Accurate Technology

May 14, 2025  on Shopify

Great customer service!

Date Idea UK

May 14, 2025  on Shopify

Sehr guter Support ! hatte ein problem, dass es ein produkt falsch angezeigt hat und Suriyaa hat mir sehr gut und schnell geholfen !

schuttingstunter.nl

May 14, 2025  on Shopify

Taste of Awesomeness

May 14, 2025  on Shopify

Boomika is very kind and help me solve my problem immediately. Thank you for your help and time

Yogi Peace Club

May 14, 2025  on Shopify

Super helpful!!! Dhina was amazing in sorting out our requests! Highly recommend!

ASUNE

May 13, 2025  on Shopify

Nice app. Nice attention service. Specially Febin its a nice a very helpful

Author London Lovett

May 13, 2025  on Shopify

Fabulous customer service!

TECARE

May 11, 2025  on Shopify

Febin est super il a su s'adapter a moi malgrès la langue et il a su corriger mon problème en très peu de temps. Merci à lui !

tomtoc

May 09, 2025  on Shopify

The support team is excellent. They solved my problem in a timely manner. What a wonderful app!

Vent

May 09, 2025  on Shopify

There are lots of apps out there, but not many people like Mani. He didn’t just fix the issue – he jumped on a Zoom call, guided me through every step, and really cared about helping. That kind of support makes all the difference. Highly recommend – both the app and the humans behind it

Tribu Mates

May 07, 2025  on Shopify

Es la mejor app para para descuentos en cart, upsell mi AOV ha subido extremadamente bien, Jen me demostró como hacer todos los descuentos con una paciencia tremenda, porque no se mucho español, aun asi todo quedo de maravilla, instálenlas y suban su AOV!!!

Lumiére

May 06, 2025  on Shopify

Great App! Highly recommend the support team and especially Surya which helped me a lot !

Bingley Fencing

May 06, 2025  on Shopify

Excellent - app great control of upselling/cross selling. much better than the search and discovery FBT. I have worked with this developer or a few clients and their support and knowledge is brilliant. Would highly recommend. Also very reasonably priced compared to lots of other upselling apps.

Bianco Concept Store

May 06, 2025  on Shopify

The app works fine, and delivers what it promises: the customer care is super fast and effective (special thanks to Suriyaa)

Salt Oral Care

May 06, 2025  on Shopify

I had a wonderful experience! The attention to detail, prompt communication, and overall quality truly exceeded my expectations. It's rare to come across such professionalism combined with a personal touch. A special thanks to Bhoomika for the incredible support throughout—I truly felt taken care of. It was a great experience overall, and I would absolutely recommend this to anyone looking for something reliable and satisfying. Thank you for making everything so seamless and enjoyable!

OrkworiO

May 05, 2025  on Shopify

I appreciate the help from support when launching campaigns.

1800ceiling

May 05, 2025  on Shopify

The tech support person, Surya was SO very helpful, knowledgeable and patient. Surya fixed many custom requests I had. i have been using Shopify for many years and I found that the Selleasy app is indeed very easy to format and the support staff is wonderful. Thank you Surya.

ELANORE.DE

May 05, 2025  on Shopify

great customer service by Febin. 5 Stars

The Outdoor Grill Company

May 05, 2025  on Shopify

Surya took me through setting up widget placement and getting the add to cart function working. He was very helpful.

Light Provisions

May 03, 2025  on Shopify

Really happy with how this is set up. There are so many options for upsells, from pop-ups, to carousels, to frequently bought together. I personally like the pop-up and the in cart checkout. How is this free? Suki was super helpful when I needed something adjusted in the cart page and now it looks flawless. I've already had a handful of upsells for accessories and other items that don't move as quickly in the shop.

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