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Customer reviews: Upsell & Cross Sell — Selleasy

Develop by Shopify

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,107)

Overall rating
4.9

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

  • Exceptional customer service support, often highlighted for responsiveness and effectiveness.
  • User-friendly and easy to integrate with Shopify stores.
  • Highly customizable offers that suit individual store needs.
  • Increases average order value effectively with upsell and cross-sell options.
  • Fast and efficient handling of technical issues and custom requests.

Common Concerns

  • Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
  • Occasional issues with integration and functionality, though often resolved quickly by support.
  • Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

Energian

Jan 15, 2026  on Shopify

Good support, thank you

ZahyoX

Jan 15, 2026  on Shopify

Boomika helped me a lot; the replies were very timely, and the application is very easy to use.

elitethreadco

Jan 15, 2026  on Shopify

Great support & App

Trinket Bodega

Jan 14, 2026  on Shopify

Kriti was knowledgable, kind, helpful and patient.

Mijn-Wijnkoelkast

Jan 14, 2026  on Shopify

Kriti helped me with editing a custom request. She did everything without any hassle, really great to work with. The app itself also does what it says it does without hidden costs!

Blind Edge Press

Jan 14, 2026  on Shopify

Trissha helped be smoothly to resolve the issue that I have encountered. All the best to the team!

Alevate Hydrate Store

Jan 14, 2026  on Shopify

Matt Cooper Bites

Jan 13, 2026  on Shopify

Equora®

Jan 13, 2026  on Shopify

So far everythings works as needed. Had a minor misunderstanding about the cart drawer upsell, but thanks to the customer support, and "Kriti", who responded immediately, and fixed my issue while showing how she did it, im able to do what i wanted.

Misspent Summers — Mountain Bike Books and Merchandise

Jan 13, 2026  on Shopify

Great app and very helpful support team. Trissha was a great help when starting out.

Mova Tech Australia

Jan 13, 2026  on Shopify

Really nice! Fast and perfect response! The efficiency is amazing. You solved my problem in no time and even helped me tweak the style! You guys are awesome!"

Valk Store

Jan 12, 2026  on Shopify

Bungalow Signs

Jan 11, 2026  on Shopify

Easy set up with good customer support to assist in finer details

MR. BAKER Egypt

Jan 09, 2026  on Shopify

My Active World

Jan 09, 2026  on Shopify

I love how the campaigns look on my store pages. The customer service is very responsive and helpful. They are available for questions and concerns. My problem was fixed on the backend with my customer service agent Suki. I would definitely recommend this app.

Apex Dogs

Jan 09, 2026  on Shopify

The Customer support is great! I had a bit of confusion with something on the app and I messaged the customer chat and got a response in under a minute. The confusion was easily explained and quickly. The app has been working well to increase my AOV and I'm very happy to continue using it.

Once Stranded

Jan 08, 2026  on Shopify

Ranjika was very helpful. Great app and service.

EARTHÉA

Jan 07, 2026  on Shopify

Great App - highly recommend it. Ruba helped me alot in setting it up

greenlabelicicoltura

Jan 07, 2026  on Shopify

nice

MaeckerVR

Jan 07, 2026  on Shopify

Great app, bring sales and very eary to use.

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