Upsell & Cross-Sell Kit App Review: Pros, Cons & Features

Customer reviews: Selleasy — Upsell & Cross Sell

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,918)

Overall rating

4.9

5

871
4

10
3

3
2

2
1

15

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

Exceptional customer service support, often highlighted for responsiveness and effectiveness.
User-friendly and easy to integrate with Shopify stores.
Highly customizable offers that suit individual store needs.
Increases average order value effectively with upsell and cross-sell options.
Fast and efficient handling of technical issues and custom requests.

Common Concerns

Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
Occasional issues with integration and functionality, though often resolved quickly by support.
Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

Claveclub Polska

Oct 23, 2024 on Shopify

great support

Achorao

Oct 23, 2024 on Shopify

This is taking amazon best practices to your store

powRparts

Oct 23, 2024 on Shopify

Very easy to work with and they were terrific in the setup process

Premium Vinyl

Oct 22, 2024 on Shopify

Direct helpful customer support!

CineTrance

Oct 22, 2024 on Shopify

Very nice app for upsell needs... Customer-service is awesome. One of them, Suriyaa, was definately highly competent and reactive.. And as fast as I need:.. Congratulations! Thanks for your help and long life to Selleasy!

LAVISH GARB

Oct 17, 2024 on Shopify

Carvers Interiors

Oct 17, 2024 on Shopify

I will always recommend Logbase app. Their services is amazing as well as their apps. Janani has really helped me with my doubts and sorted everything out quickly. Thanks

Heist of London

Oct 16, 2024 on Shopify

Very happy with the app and functionality. Sudhan was a great help setting it up for our store.

Gloissance

Oct 16, 2024 on Shopify

Great experience, thank you

Biofires.com (Gel Fireplaces LTD)

Oct 16, 2024 on Shopify

Durkesh Logbase instantly helped us in sorting our query with Selleasy. Great support and quick resolution. Thank you for the help—highly recommended!

Bay Bridal and Ball Gowns

Oct 16, 2024 on Shopify

Great happy so easy to use and does the job. Customer service is stella they always reply right away and happily fix problems. Thank you.

MediMush

Oct 16, 2024 on Shopify

Thank you, Trisha, for your care in talking to me about the software helped me understand its functions.

Scrap Diva Designs

Oct 15, 2024 on Shopify

So far so good! Excellent help from Kavishan. Did a zoom call and he explained everything.

Tiny World Shop

Oct 15, 2024 on Shopify

Great app and great support

CalmaPublic

Oct 11, 2024 on Shopify

Janani was awesome and super helpful - fast too!

SliceSmart

Oct 10, 2024 on Shopify

Great customer service!

SUZU

Oct 10, 2024 on Shopify

This has to be the best customer service help I have ever encountered when choosing an app. Not only does the app offer all the features I need but the help with the set up of the features so that they all blend seamlessly with my store was incredible. Thank you so much. I highly recommend using this app.

House of Carats

Oct 09, 2024 on Shopify

Quick and helpful service, thank you

ProCardio B.V.

Oct 09, 2024 on Shopify

Sudhan was very helpfull and fast with amending the widget! Great service

lume.

Oct 08, 2024 on Shopify

Febin was greatly helpful when I asked for his support. He guided me through the entire journey and solved all the issues I was facing. Selleasy is certainly the best upselling app in the market!