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Customer reviews: Upsell & Cross Sell — Selleasy

Develop by Logbase

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,840)

Overall rating
4.9

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

  • Exceptional customer service support, often highlighted for responsiveness and effectiveness.
  • User-friendly and easy to integrate with Shopify stores.
  • Highly customizable offers that suit individual store needs.
  • Increases average order value effectively with upsell and cross-sell options.
  • Fast and efficient handling of technical issues and custom requests.

Common Concerns

  • Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
  • Occasional issues with integration and functionality, though often resolved quickly by support.
  • Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

Inoya

Sep 03, 2024  on Shopify

The support team is amazing. Thank you so much Trissha!

fixupszn

Sep 02, 2024  on Shopify

Great app! I was a bit confused with the setup in the beginning, but Mani and Sudhan got on a Zoom call with me to answer all my questions and set everything up. SO helpful, and now I'm ready to launch! Highly recommend :)

INGLOT – Make-up, Nagellak & Workshops

Sep 02, 2024  on Shopify

Really happy with the app. Had one minor issue but was quickly resolved thanks to Dhinakar from the customer service :-) Would recommend this app!

Gracelets

Sep 02, 2024  on Shopify

Dhina was absolutely fantastic. Dhina showed me everything that I needed to know and answered every single question I asked. Dhina knows the product really well and I appreciated his time.

RuffTopia

Sep 01, 2024  on Shopify

Kavishan is a nice and intelligent guy. solved my question in seconds

The thing we need

Sep 01, 2024  on Shopify

BANBU

Sep 01, 2024  on Shopify

Fancy Boy Furniture

Aug 29, 2024  on Shopify

Janene was very helpful!

Jimmy Stuart

Aug 29, 2024  on Shopify

A great app with loads of features to increase AOV. I wanted to make a few customisations. The team were helpful, quick and responsive. Thank you!

Elite Watersports

Aug 28, 2024  on Shopify

Febin was patient and very understanding. Loving the experience so far.

Risenty Store

Aug 28, 2024  on Shopify

This is a great app. On the eve of my event, I searched through all the relevant apps in the Appstore, but none of them met my expectations in terms of functionality and user interface. This app excels; the "Frequently bought together" feature is incredibly useful, and the user interface is notably flexible. It's quick to respond and easy to operate, and I particularly appreciate the team members (including but not limited to Veena, Jananee, Dhinakar, Nandini, Febin) who patiently guided me. They addressed my needs and provided customizable CSS codes, boosting my confidence in future sales. Both the trial period and the pricing are very reasonable. I highly recommend this app!

Muebles En Oferta

Aug 28, 2024  on Shopify

Muy Recomendado! Son unos cracks. Gracias

Panda

Aug 28, 2024  on Shopify

This app covers all we need, we are completely satisfied with it. We highly recommended.

Technically Stable

Aug 28, 2024  on Shopify

Suki was absolutely amazing! She helped me integrate the app into our site in less than 30 minutes. We tried 10's of upsell app and this is the winner. Thank you!

KeepArt

Aug 28, 2024  on Shopify

So simple to set up and use. When I encountered an issue Annie jumped right in and fixed it for me.

Print Pro Solutions

Aug 28, 2024  on Shopify

Excellent customer service. They help resolve issues very quickly

Copper Robin

Aug 26, 2024  on Shopify

Great customer service. Super easy to use!

WattWielder

Aug 26, 2024  on Shopify

The app works pretty good. It is a little buggy and sometimes hard to customize. However, the customer support is great and they can resolve the issue in a few minutes.

Bruo

Aug 26, 2024  on Shopify

amazing app and really nice support. Highly recommend!

Glam Goodies

Aug 26, 2024  on Shopify

Sid was super helpful, and on time. He helped me set up a upsell and downsell offer with discounts. The app is really easy to use and I can definatly see it increasing my AOV!

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