Upsell & Cross-Sell Kit App Review: Pros, Cons & Features

Customer reviews: Upsell & Cross Sell — Selleasy

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,840)

Overall rating

4.9

5

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10
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14

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

Exceptional customer service support, often highlighted for responsiveness and effectiveness.
User-friendly and easy to integrate with Shopify stores.
Highly customizable offers that suit individual store needs.
Increases average order value effectively with upsell and cross-sell options.
Fast and efficient handling of technical issues and custom requests.

Common Concerns

Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
Occasional issues with integration and functionality, though often resolved quickly by support.
Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

TECHOLIGHT

Nov 04, 2024 on Shopify

The support is outstanding

Luxedy

Nov 04, 2024 on Shopify

Onboarding call with Trisscha was so helpfull, thank you so much. Fixed all my issues.

Entropy Bright

Nov 04, 2024 on Shopify

Very timely to help solve problems

WaterField Designs

Nov 03, 2024 on Shopify

Still evaluating the app, but the Support team is very helpful. Kavishan was able to answer all my questions and also provide additional tips. I can see that we'll be using this app for a while.

For Your Little One

Nov 03, 2024 on Shopify

great app and great customer service

FACILE by Alexa

Nov 02, 2024 on Shopify

great customer service!

Rainbow Carnivorous Plants LLC

Oct 31, 2024 on Shopify

Great service and great customer support, 5 stars.

Skinmed.no

Oct 31, 2024 on Shopify

Great customer support with tons of knowledge. Very effective! Siva did a great job with guidance and help with customizing and code. Highly recommended!

JewelryBlossom

Oct 30, 2024 on Shopify

Very good service. The support team is very helpful and responsive

Briliantz

Oct 30, 2024 on Shopify

Superbe application je l'utilise pour avoir des produits complémentaires. Le service client est super également vos questions serons répondues dans la minutes. Merci a Trissha pour sont aide et ses conseils.

Think Goodness

Oct 29, 2024 on Shopify

Great app, their support is amazing. Love that they are available during my working hours too. Makes it alot easier

Steel 'N' Feel

Oct 29, 2024 on Shopify

Awesome customer support! Trissha and Janani helped me alot!

LightFIT 保健營養品牌

Oct 29, 2024 on Shopify

Good App, customer support has been very helpful!

Biker Torque

Oct 29, 2024 on Shopify

App Is very handy and does what it should, a little tricky to work out but the customer support is amazing! Dhina specifically was a great help

CELIV

Oct 28, 2024 on Shopify

Hasta el momento la APP ha funcionado increíble. Lo mejor de todo el servicio al cliente, responden muy rápido y han solucionado todas mis consultas.

xozobrand

Oct 28, 2024 on Shopify

Muy buena aplicación, fácil de usar, soporte online rápido, con tramos gratis y precios muy buenos para gente que está empezando. Super recomendado

Raffaele Portofino

Oct 28, 2024 on Shopify

facile e intuitiva,perfetta

Case Vault

Oct 27, 2024 on Shopify

Really good app, and cheapest from the other competitors

Fearlesscustom

Oct 27, 2024 on Shopify

Great app! Boomika helped me to setup the widget perfectly on my website.

Nebula Jewels

Oct 27, 2024 on Shopify

I haven't even set up the website yet and I already love it! I had trouble setting up the upsell because I'm a beginner. I needed help setting it up and they gave me the option to get help from someone. I didn't even have to go out of my way to contact someone, they contacted me. On top of that their response time and problem solving was extremely fast. I look forward to seeing the results of upselling from this app.