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Customer reviews: Upsell & Cross Sell — Selleasy

Develop by Logbase

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,844)

Overall rating
4.9

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

  • Exceptional customer service support, often highlighted for responsiveness and effectiveness.
  • User-friendly and easy to integrate with Shopify stores.
  • Highly customizable offers that suit individual store needs.
  • Increases average order value effectively with upsell and cross-sell options.
  • Fast and efficient handling of technical issues and custom requests.

Common Concerns

  • Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
  • Occasional issues with integration and functionality, though often resolved quickly by support.
  • Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

Regelica

Jul 15, 2025  on Shopify

This is a great app for upsell and cross sell. I've tried other apps, but this one has easy UI and instruction to follow through. More importantly, their customer support is amazing. I've got help from Suriyaa, and he kindly walked me through via Zoom and sent me and email with all the additional instructions regarding follow up questions. Highly recommend!

Instituto Genève Shop

Jul 15, 2025  on Shopify

A very kind assistant and very fast resolution the problems of my store. Thanks.

Yorkshire Handmade Pies

Jul 15, 2025  on Shopify

Installed the app today and the experience so far has been excellent! I can't thank Mani, Suriyaa and their tech team enough for their support. The onboarding call with Surav was very helpful too. I requested a customisation that I usually would have expected to take a few days, and they turned it around within 10 minutes. The best development support I've seen in a long time. Would highly recommend!

Kaden & Kai

Jul 14, 2025  on Shopify

Works Great. Excellent Customer Service. I've waited a long time for an app that allowed me to sell my jewelry sets without feeling gimmicky. Selleasy is customizable so I was able to present other items in the sets to my customers at the product level and at the cart without feeling pushy. They also made customizations for me very, very quickly. I highly recommend them! Great price.

VivaVellura

Jul 11, 2025  on Shopify

The addons really help increave my AOV and they convert very well. I had a problem with the app and customer support was very quick to fix it for me. No complaints.

Hanoju BV

Jul 10, 2025  on Shopify

Tonga Travel Troupe

Jul 10, 2025  on Shopify

They get back to you so quickly and fix any issue you have.

Scicon Sports South Africa

Jul 10, 2025  on Shopify

Excellent support. Problem solved in 2 minutes.

LetPot's garden

Jul 10, 2025  on Shopify

LookOurWay

Jul 09, 2025  on Shopify

The application is user-friendly with excellent customer support

Twistbe

Jul 09, 2025  on Shopify

Very easy to use, and the Help Center is quick to respond and always helpful with anything you need.

Forever Linked

Jul 09, 2025  on Shopify

Surya was very helpful in setting up app

Surface2Air Sports

Jul 08, 2025  on Shopify

Surya is amazing Customer service and very helpful

Cosmic House

Jul 07, 2025  on Shopify

great app especially after the new update, the service and customer support are great too. fast and helpful.

Pergola Paradise

Jul 07, 2025  on Shopify

Really great app! Easy to use, compatible with different languages, good looking and really fast customer support with kind people, open to fix your issues :) Thank you so much! Recommended!

ADADA

Jul 07, 2025  on Shopify

great and quick customer service!!

newlybuyy

Jul 07, 2025  on Shopify

The plugin is very powerful and the professional, Suriyaa, is a great communicator and helped me solve my problem in a very timely manner.

Vivianne Z

Jul 07, 2025  on Shopify

Muy buena la aplicación, estoy muy feliz de tenerla

Atsknskgift.com

Jul 05, 2025  on Shopify

Good app. What truly sets this app apart, though, is the outstanding customer support. Whenever I had a question, Suriyaa was incredibly responsive, knowledgeable, and genuinely helpful. He went above and beyond to ensure I understood the features and got the most out of the app. This level of personalized support is rare and makes a huge difference.

Libro Digital

Jul 05, 2025  on Shopify

FEbin tuve una experiencia maravillosa en mi primera consulta de soporte, fue todo clarísimo, se adapto a mi no manejo del idioma ingles y nos manejamos con paciencia con el traductor, dejo todas mis dudas resueltas y ademas me explico como utilizar el chat online en caso de precisar una futura consulta, muchísimas gracias!!

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