Upsell & Cross-Sell Kit App Review: Pros, Cons & Features

Customer reviews: Upsell & Cross Sell — Selleasy

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,080)

Overall rating

4.9

5

1,050
4

14
3

3
2

3
1

24

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

Exceptional customer service support, often highlighted for responsiveness and effectiveness.
User-friendly and easy to integrate with Shopify stores.
Highly customizable offers that suit individual store needs.
Increases average order value effectively with upsell and cross-sell options.
Fast and efficient handling of technical issues and custom requests.

Common Concerns

Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
Occasional issues with integration and functionality, though often resolved quickly by support.
Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

Us and The Earth

Aug 06, 2025 on Shopify

Boomika was very helpful, got all of the set up done in a quick time and helped me trouble shoot. Clear and friendly service.

Aieda

Aug 05, 2025 on Shopify

so great,Very good customer service

Gueuleton

Aug 05, 2025 on Shopify

L'application est vraiment pratique, simple à configurer, et très efficace pour mettre en place des upsells et cross-sells. Mais ce qui fait vraiment la différence, c’est leur support ultra-réactif : toujours disponibles pour aider, répondre aux questions et même assister lors de la mise en place. Merci à l’équipe pour votre sérieux et votre réactivité

Prohall

Aug 04, 2025 on Shopify

Trissha was really helpfull solving our problem

Terra Luna India

Aug 04, 2025 on Shopify

Trissha, Thank You so Much for the support

Hanboost

Aug 04, 2025 on Shopify

excellet customer service :))

Carddictive

Aug 02, 2025 on Shopify

just starting to try this out, but feel the pricing plan is very reasonable especially for anyone new to this. Looking forward to these gadgets helping increase storesales

SinoCultural

Aug 01, 2025 on Shopify

Moonshot

Aug 01, 2025 on Shopify

Thanks Trissha & Mani for being helpful and friendly!

Moonshot

Jul 31, 2025 on Shopify

Thanks Trissha for being helpful and friendly!

Sterra

Jul 30, 2025 on Shopify

MagChrge

Jul 29, 2025 on Shopify

Prompt and efficient customer service if you have trouble figuring anything out

Rosy Rings

Jul 29, 2025 on Shopify

I’ve been really impressed with the Selleasy app! It’s easy to use and does exactly what I need it to do for upselling. I ran into a small issue during setup, but Suki from the support team was incredibly helpful—quick to respond and walked me through the fix with patience and clarity. Such a refreshing customer service experience! It makes such a difference to have great customer support when you're getting started with a new app. Highly recommend!

Oeuf

Jul 26, 2025 on Shopify

Easy to setup and use, and have always had great support. Thanks.

Gypsea Loop

Jul 25, 2025 on Shopify

I have been using this app for over 6 months and it's been great. I have just updated to the new version and had great support for customising the app to my store. Thank you!

Techmanistan

Jul 24, 2025 on Shopify

Insatvik

Jul 24, 2025 on Shopify

Great app and functionality which has helped boost AOV and conversion rate for my store, and also fantastic 24/7 support. They go above and beyond to tailor the app to your business needs. 10/10

Cozy Bra

Jul 23, 2025 on Shopify

The Eden Planner

Jul 23, 2025 on Shopify

Cannot complain about anything. Easy to use, excellent results, it's so rare to completely love an app from the Shopify app store with no complains but this one is honestly a keeper! Had some technical questions and Suriyaa from support was incredibly helpful and responsive, 10/10 assistance. THANK YOU for just being a solid app and doing what it says on the tin!

Spillerne

Jul 23, 2025 on Shopify

Very good and customizable. Support, Trissha, was helpful and skilled - recommended!