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Customer reviews: Upsell & Cross Sell — Selleasy

Develop by Logbase

Reviews (2,176)

Overall rating
4.9

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

  • Exceptional customer service support, often highlighted for responsiveness and effectiveness.
  • User-friendly and easy to integrate with Shopify stores.
  • Highly customizable offers that suit individual store needs.
  • Increases average order value effectively with upsell and cross-sell options.
  • Fast and efficient handling of technical issues and custom requests.

Common Concerns

  • Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
  • Occasional issues with integration and functionality, though often resolved quickly by support.
  • Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

Watergate

Oct 03, 2024  on Shopify

Really good support from Febin!

SHAKA

Oct 03, 2024  on Shopify

Super good support with the chat function. I thought something was not working but it seems it had to do with my own cache. All solved!

mouthfullofroses

Oct 03, 2024  on Shopify

Annie Was great helped me out the entire time thanks for 5 star service

Anti-Christmas Crackers

Oct 02, 2024  on Shopify

Got stuck with some CSS coding and their customer support was amazing!

Klukkan

Oct 02, 2024  on Shopify

Super fast response and service, highly recommended

Incredivape

Oct 01, 2024  on Shopify

Suriyaa was very quick to respond to my request for help. Fixed all the issues I had very promptly.

Laondrim

Oct 01, 2024  on Shopify

Highly recommend. Support via live chat was really easy and fast!

just SZNS

Oct 01, 2024  on Shopify

Had a problem where the widget stopped showing, but contacted support and Janani got it fixed quickly. App looks great, and great support.

Ambient Home

Sep 30, 2024  on Shopify

Zorah biocosmétiques

Sep 30, 2024  on Shopify

Best teams—they really help you when you need it and quickly

El Rodeo Western Boutique

Sep 30, 2024  on Shopify

Jananee, Thank you for your assistance. you have gone above and beyond. Hope all your co-workers were like you!

morimora.com

Sep 30, 2024  on Shopify

Febin from the support team identified the problem I was experiencing in a very short time and solved it immediately. Thank you.

Shopedays

Sep 29, 2024  on Shopify

Sudhan was really patient and took care of my problem in just a few minutes. I really recommend it. Thanks again

Goodwood Audio

Sep 29, 2024  on Shopify

great customer support and the app is easy to use for someone like myself who can't code.

FoodSocial Market

Sep 29, 2024  on Shopify

Jan was very helpful. Great customer service and great app!

Asēdos

Sep 29, 2024  on Shopify

great support from this app, highly recommended.

ReMI Beauty

Sep 28, 2024  on Shopify

Janani was super helpful in customising the widget to appear exactly as I wanted. She was patient and made sure that all my requests were met during the setup call. Excited that I finally launched this - wish I had done it earlier!

Hushmory

Sep 26, 2024  on Shopify

Trissha was great, thanks.

Tai Chi Store

Sep 26, 2024  on Shopify

Not many apps have this model where you can try it out and see if it is useful (and actually creates sales) before pledging to spend money on it. And if you only sell a few each month, there is no fee. I love these models as they really encourage experimentation and trial. Thanks team.

Sky Sparkle Lights

Sep 25, 2024  on Shopify

ANNIE helped me to set up the app. Everything works well. Very happy with their support and app integration!

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