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Customer reviews: Upsell & Cross Sell — Selleasy

Develop by Shopify

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,080)

Overall rating
4.9

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

  • Exceptional customer service support, often highlighted for responsiveness and effectiveness.
  • User-friendly and easy to integrate with Shopify stores.
  • Highly customizable offers that suit individual store needs.
  • Increases average order value effectively with upsell and cross-sell options.
  • Fast and efficient handling of technical issues and custom requests.

Common Concerns

  • Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
  • Occasional issues with integration and functionality, though often resolved quickly by support.
  • Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

GLAMÓRE

Sep 09, 2025  on Shopify

I had an issue while setting up, and Kriti from the support team resolved it right away. Couldn’t ask for better assistance!

JLifestyle

Sep 08, 2025  on Shopify

App is really easy to use and navigate. Customer service is awesome, within minutes you get a response and find a solution if there is any issue.

Rewild at Heart

Sep 06, 2025  on Shopify

Excellent app - really easy to use and customise. Lots of different options, and they have a whole suite of other apps too. Big fan! Super helpful customer service too, Sankari & Suriyaa were both very quick and nice and helpful. Cheers! Siddarth is also rad, super helpful and the whole team are always brilliant! =)

Tokidos

Sep 05, 2025  on Shopify

easy to set up and they will react quickly when you encounter any questions. Trissha and Suki are super helpful:)

7C Jewel

Sep 05, 2025  on Shopify

Great app. customer support is really great. I booked a support call and they arranged a personal zoom call same day to resolve my doubts. Surya (customer support executive) really helped me clearing my doubts. Looking forward to grow my business with Upsell

LA MAR®

Sep 05, 2025  on Shopify

El servicio de ayuda es bueno, me he conectado dos veces y las dos me resolvieron el problema. Gracias!

Papermoon

Sep 04, 2025  on Shopify

I've been very satisfied with the flexibility of this App and the user support I've recieved especially from Kriti.

The Little Potion Co

Sep 03, 2025  on Shopify

We love this app and the support! I recently couldn't work out how to add the timer to the cart pop up. I easily booked a zoom call with Boomika she was able to access my store from the back end and added the code needed to get the timer to work. I can now show a limited time discount at checkout. Thanks again!

Senpai Store

Sep 02, 2025  on Shopify

Big Poppa Smokers

Sep 02, 2025  on Shopify

Very impressed with the customer support. Very quick to respond and very helpful.

Tanks Direct

Sep 01, 2025  on Shopify

Great app and support

Tivano

Sep 01, 2025  on Shopify

I'm impressed with the quality of the support, Trissh was very helpful and resolved my issue quickly. I was interested in the upsells and like their UI the most compared to other apps. But what stood out was the speed and quality of support, it is rare to have someone hop on a zoom call with you (especially as a new free-plan user) and walk through setting it up correctly.

HOOKSTER

Sep 01, 2025  on Shopify

Easy setup and works great! Trissha helped me out with some advanced configurations. She was excellent.

GSM Sports

Aug 30, 2025  on Shopify

Thanks!

Bilpleieboden

Aug 30, 2025  on Shopify

Works great and support helped us set it up in minutes. Recommended!

AnatomicShoes.com

Aug 29, 2025  on Shopify

Incredible Support Team. Extremely helpful, attentive and quick to resolve or guide.

Skull Shaver

Aug 29, 2025  on Shopify

Febin was really helpful and i really liked the way he explained each and everything.

From Shekhawati

Aug 29, 2025  on Shopify

Thank you so much Dhinakar.

repedia

Aug 28, 2025  on Shopify

Great support from boomik. Quick and easy help

Frankshirt

Aug 27, 2025  on Shopify

Much Recomemnded App we got instant support from. thier team (Suriyaa) Thanks! JS

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