Upsell & Cross-Sell Kit App Review: Pros, Cons & Features

Customer reviews: Upsell & Cross Sell — Selleasy

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,107)

Overall rating

4.9

5

1,098
4

14
3

3
2

3
1

24

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

Exceptional customer service support, often highlighted for responsiveness and effectiveness.
User-friendly and easy to integrate with Shopify stores.
Highly customizable offers that suit individual store needs.
Increases average order value effectively with upsell and cross-sell options.
Fast and efficient handling of technical issues and custom requests.

Common Concerns

Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
Occasional issues with integration and functionality, though often resolved quickly by support.
Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

Project Bloom

Oct 24, 2025 on Shopify

Praktische App, guter Free plan zum Testen, super Support! App hat allerdings auch eine Lernkurve!

Sandbanks Style - iSUP Paddleboards and Kayak Specialists

Oct 23, 2025 on Shopify

So far this app had been perfect! We have only had the app for a day so we are still setting it up, but the customer service and assitance with the setup has been absolutely ace!! Boomika, Surya, and Mika, on free seperate occassions have all been really helpful explaining how to create certain upsell add-ons, how each of these widgets differs, and just with general setup and subscription enquiries!

la CLIT

Oct 23, 2025 on Shopify

I installed in just 2 days ago but found it starightforward an easy to understand. I watched the demos and have already contacted the customer service twice and both times was assisted instantly. I would like to thank Ruba and Kritidipa in particular!

hvacshop.com.au

Oct 23, 2025 on Shopify

Very exceptional customer service and awesome app!

AbMat Custom Product Innovations

Oct 22, 2025 on Shopify

Honey & Toast

Oct 22, 2025 on Shopify

Kriti was a massive help- THANK YOU!

The Lovers Jewellery

Oct 21, 2025 on Shopify

My Chicago Steak

Oct 21, 2025 on Shopify

App has some great pre-built options. They even have a stylized one that matches Amazon's which most shoppers are familiar with. Kriti was a great help in getting the app stylized and placed for us. would recommend this app.

American Fire Grill

Oct 21, 2025 on Shopify

BEAM

Oct 17, 2025 on Shopify

The new version of SellEasy is excellent, tons of flexible upsell options and a really clean interface. The support team is super helpful, Boomika went above and beyond to help us customize the setup exactly how we wanted. Everything looks great and works seamlessly. Highly recommend if you’re serious about boosting AOV.

Naoli

Oct 16, 2025 on Shopify

suriyaa the goat in customer service

WellTechFinds

Oct 15, 2025 on Shopify

App setup is super easy and the customer support is 5 stars.

REDTIGER Official

Oct 15, 2025 on Shopify

BEATERS SHOES

Oct 15, 2025 on Shopify

I’ve just installed the app and started my trial period, and it looks really promising so far. The customer support and assistance with the app integration have been fantastic — thank you, Sid!

AIRSCREAM UK Limited (CRN : 11368960)

Oct 15, 2025 on Shopify

Dhina, was very helpful and patient will all my queries and technical issues. Made my whole experience with Selleasy amazing

Big Jim

Oct 14, 2025 on Shopify

Great service and great app in general. Thank you Mani for the swift service!

Great Battles for Boys

Oct 13, 2025 on Shopify

Very good app and excellent customer service, especially from Kriti. The app has paid for itself many times over.

TEIA Cosméticos

Oct 10, 2025 on Shopify

I couldn’t get the setup done at first and booked a call. Kriti was super kind and helped me get everything set up quickly. The app performs very well. Outstanding customer service

Clary Collection

Oct 10, 2025 on Shopify

amazing customer service with Suria

Cue R

Oct 10, 2025 on Shopify

Surya took a lot of time to help us implement custom code on our website. Thanks a lot. Great app, great service.