Upsell & Cross-Sell Kit App Review: Pros, Cons & Features

Customer reviews: Upsell & Cross Sell — Selleasy

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,080)

Overall rating

4.9

5

1,050
4

14
3

3
2

3
1

24

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

Exceptional customer service support, often highlighted for responsiveness and effectiveness.
User-friendly and easy to integrate with Shopify stores.
Highly customizable offers that suit individual store needs.
Increases average order value effectively with upsell and cross-sell options.
Fast and efficient handling of technical issues and custom requests.

Common Concerns

Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
Occasional issues with integration and functionality, though often resolved quickly by support.
Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

VANDALISM

Sep 25, 2025 on Shopify

Thank you Suki for your help, very detailed and helped me with other questions. Gave very usefull and quick informations. God bless her

Silver Ice

Sep 25, 2025 on Shopify

JANANEEE AMAZING PERSON U ARE GOOOOD

LILYA

Sep 25, 2025 on Shopify

Super app and really friendly and efficient advice via Zoom. I'm thrilled. Ms. Sankari was super friendly and knowledgeable!! i love the app!

Lya Body

Sep 24, 2025 on Shopify

merci au support client qui ma aidé à résoudre mon problème,(mes cross sell ne s'affichais pas), merci à "Sankari Sreenika" pour sa réactivité.

Stork Baby Gift Baskets

Sep 24, 2025 on Shopify

Excellent customer service! It took me a couple of days and countless emails back and forth before I finally got it. They replied to everything almost immediately and patiently to understand how it all works. Not that the program is difficult, it's just how untechnical I am! I am loving this app so far! Don't hesitate to add this to your store!

Emart Express

Sep 24, 2025 on Shopify

Jan has very good knowledge of Shopify and she guide me in simple manner she put her best to solve my issue. I am quite happy with her support and help. Thank you Jan.

Zerobeli

Sep 24, 2025 on Shopify

Rødkilde ATV

Sep 24, 2025 on Shopify

I have used this app for a couple of days now. I used support for setting it up and they were very helpful and ironed out a couple of issues I had with my theme. The app does everything i need for it to do. It is also easy to work with and everything is smooth once setup. It has a really nice "Test in store" feature which is a time saver. I tried a couple of other apps but found this one the best. Support was quite quick also.

Thisissoul

Sep 23, 2025 on Shopify

Fast respond and help by Suriyaa

The Cabin Depot

Sep 22, 2025 on Shopify

Great quick assistance from Suki

Chefs Life

Sep 22, 2025 on Shopify

Good customer service from Kriti troubleshooting my Shopify site. The Selleasy app has made it simple to provide bundle & save options to increase our AOV.

ORE`UM

Sep 21, 2025 on Shopify

100/100 - customer service was fantastic!

NO BULLSH!T

Sep 19, 2025 on Shopify

Very fast reaction and great, professional help, thanks Suriyaa for your support.

Tesvolution

Sep 19, 2025 on Shopify

Easy to use and great support! The App itself is easy to use. I had a small issue with the implementation. Made a Zoom appointment and 18 hours later Kriti helped me to implement the upsell function in the cart drawer. Now it works fine, thanks a lot!

Athletis.co.il

Sep 19, 2025 on Shopify

Suriyaa game a great support and help, A+++

bitConsult

Sep 19, 2025 on Shopify

Old Time Sports

Sep 18, 2025 on Shopify

Sudhan was awesome. Answered all my questions quickly - very impressed

DELMO SPEED

Sep 18, 2025 on Shopify

Love the app but the customer service is amazing. The app is pretty straight forward but when I had a few questions with setting up my campaigns, I was easily able to schedule a quick Zoom call with customer service and Surya quickly resolved the issue. Thank you for the amazing service Surya!

Nid Magique

Sep 18, 2025 on Shopify

I've tried many apps, but this one is outstanding it offers a wide range of options. Best of all, the support is top-notch :) I recommend contacting Suriyaa quick and effective. Highly recommended.

NoFuss Foodworks

Sep 18, 2025 on Shopify

The App is simple yet effective. All the tools you need to create bundles, upsells at different steps in customer journey. This app not only increase AOV but enables us to crosspromote our other products. And lastly great support! Cudos to the team :)