Upsell & Cross-Sell Kit App Review: Pros, Cons & Features

Customer reviews: Upsell & Cross Sell — Selleasy

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,910)

Overall rating

4.9

5

861
4

10
3

3
2

2
1

15

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

Exceptional customer service support, often highlighted for responsiveness and effectiveness.
User-friendly and easy to integrate with Shopify stores.
Highly customizable offers that suit individual store needs.
Increases average order value effectively with upsell and cross-sell options.
Fast and efficient handling of technical issues and custom requests.

Common Concerns

Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
Occasional issues with integration and functionality, though often resolved quickly by support.
Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

body helix

Jun 16, 2025 on Shopify

Great customer support! I needed help getting all of my settings just right. They walked me through it step by step and got everything where I want it and running smoothly. Can't wait to add the DealEasy app to go with it for my tiered discounts. Thanks, Logbase!

Sereia

Jun 16, 2025 on Shopify

surya - the best customer support ever!!!

Marithé + François Girbaud

Jun 16, 2025 on Shopify

Very good and comprehensive app for optimizing sales. Thanks to Suriyaa for her help.

Kiggle

Jun 16, 2025 on Shopify

Amazing app Easy to setup Easy to create campaigns Customer support is really amazing Thanks to Trissha, Siddharh we were able to fix some issues with our campaigns

BULLISH MENTALITY

Jun 13, 2025 on Shopify

She was wonderful, and very helpful.

The Scoin Shop

Jun 12, 2025 on Shopify

Enjoying this app, many different upsell options and the support is very helpful and quick. Clean, easy interface on the backend and good walk through videos, I wish more apps made these to show functionality and use cases. Thanks Mani for your assistance!

Thirty Six Knots

Jun 12, 2025 on Shopify

We’ve had a great experience working with Selleasy, especially with Suriyaa, who went above and beyond to help us customize the add-ons to fit our needs perfectly. Their support was prompt, clear, and highly effective. Highly recommend both the app and the team behind it!

GALXBOY

Jun 12, 2025 on Shopify

Surya was very helpful and easy to understand. Updated us to the latest version so we can test and trial.

MAIN-EVNT

Jun 12, 2025 on Shopify

Annie was amazing.

East End Flower Market

Jun 11, 2025 on Shopify

Excellent service and app works perfectly

Hydrobuilder

Jun 11, 2025 on Shopify

Great customer service and easy app to use. Great UI!

ULLENBOOM Baby

Jun 11, 2025 on Shopify

Ich habe sie zwar gerade erst installiert, bin aber mit dem anfänglichen Support sehr zufrieden. Haben innerhalb weniger Minuten helfen können.

MAANO

Jun 11, 2025 on Shopify

KOSAE

Jun 10, 2025 on Shopify

Great customer service! I had issues setting up the app and was able to schedule a call the next day. Boomika was able to solve everything and implement all my requests immediately. Thank you!!!

Nicover

Jun 10, 2025 on Shopify

Very nicely explained by Trissha.. good app overall

EZ Originalz

Jun 10, 2025 on Shopify

Just The Tips with Nicole

Jun 10, 2025 on Shopify

customer service is incredible

Pássaro

Jun 10, 2025 on Shopify

The app is great if you want recommend products for your customer on the product page, payment page, etc. The customer service is algo great, they offer video calls to help you as well which is amazing!

Cotton Dimples Pakistan

Jun 09, 2025 on Shopify

Great customer service and great experience till now...

Pyrex Home

Jun 09, 2025 on Shopify

Excellent app, very well done and FANTASTIC customer service!