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Customer reviews: Upsell & Cross Sell — Selleasy

Develop by Shopify

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,983)

Overall rating
4.9

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

  • Exceptional customer service support, often highlighted for responsiveness and effectiveness.
  • User-friendly and easy to integrate with Shopify stores.
  • Highly customizable offers that suit individual store needs.
  • Increases average order value effectively with upsell and cross-sell options.
  • Fast and efficient handling of technical issues and custom requests.

Common Concerns

  • Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
  • Occasional issues with integration and functionality, though often resolved quickly by support.
  • Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

Furrbby

Nov 12, 2025  on Shopify

Boomika really helps a lot! Really appreciate the prompt customer service!

Aldros

Nov 11, 2025  on Shopify

Me ayudaron bastante aunque no se mucho ingles, y la aplicación es excatamente lo que buscaba. Gracias!

Nurse is Love

Nov 11, 2025  on Shopify

Estoy muy contento con el servicio; me ayudan de forma rápida y eficaz, y realmente vale la pena.

Fashion Capital

Nov 10, 2025  on Shopify

Better than any other upsell apps (Suriya made the onboarding much easier through zoom call)

MoreWoof

Nov 10, 2025  on Shopify

This is a wonderful app and the support is amazing. Kriti and Trisha were both wonderful!

MoreWoof

Nov 07, 2025  on Shopify

This is a wonderful app and the support is amazing. Kriti was wonderful!

LaBante London (UK)

Nov 07, 2025  on Shopify

Had some issues with the app, but the support zoom meetings are really helpful. I had a call with Ruba and Boomica, they helped me a lot and solved everything I needed.

SPLENDIDO SUPERSTORE

Nov 06, 2025  on Shopify

Works great, very good customisable and versatile.

Sally - horse beauty

Nov 06, 2025  on Shopify

I had an amazing experience with Suki from the support team! She responded to my message immediately and helped me solve my issue right away. She was kind, patient, and made everything so easy. It’s rare to get such quick and thoughtful support—thank you, Suki!

ScentsofMood

Nov 05, 2025  on Shopify

KRITI was great. she was great

Extreme Kids World

Nov 05, 2025  on Shopify

They respond right away and fixed my problem.

bio-chem

Nov 04, 2025  on Shopify

Bisher wirklich Top! Den Support muss ich sehr loben. Schnell, freundlich und sehr kompetent. Mein Problem wurde innerhalb von 5 Minuten von Suki behoben. Wirklich Klasse!

Simple Living Eco

Nov 04, 2025  on Shopify

I had a call with for assistance and he was very helpful Suriya. The customer service is brilliant, very fast and able to help me resolve my issue first time. I highly recommend this app!

Maze Oasis

Nov 04, 2025  on Shopify

Sivkumar was absolutely helpful! Good app.

Dock Gentleman

Nov 04, 2025  on Shopify

Kriti was very helpful! Keep up the great customer support!

Lady Conceal

Nov 03, 2025  on Shopify

We’ve had a fantastic experience with the Selleasy app! It’s extremely user-friendly, easy to set up, and the pricing is very reasonable. One of the best things about Selleasy is that it doesn’t charge a percentage once you reach a certain threshold, unlike many other upsell apps. We recently had an issue where a few of our upsell products weren’t showing in the cart. Sudhan from Selleasy went above and beyond to help us. He worked with us patiently until the issue was completely resolved. The customer support is absolutely outstanding, and they genuinely care about their users’ success. We’re excited to see how Selleasy helps increase our revenue this holiday season, and we highly recommend this app to anyone looking for a reliable, affordable, and well-supported upsell solution.

Gold Seal Shilajit

Nov 03, 2025  on Shopify

I would highly recommend this company, having personally experienced the exceptional quality of their service and support. Their response time is remarkably fast, something I have rarely encountered with any other company. The team is consistently helpful, professional, and genuinely friendly. The app itself is intuitive, user-friendly, and delivers impressive results with ease. What stands out most is their commitment to continuous improvement, ensuring an even better experience over time. If you’re looking for the right place for Upsell this is undoubtedly it.

LYKKESKOG

Nov 03, 2025  on Shopify

Super easy to set up and customize to fit my store’s design. When I ran into a question, the support chat was incredibly responsive, Ruba helped me solve everything within minutes. Excellent service and a great app overall!

Creative Femininity

Oct 30, 2025  on Shopify

I'm new to this app, and Trisha was very helpful in showing me how to set it up and answering all my questions. I look forward to upselling! <3 xxx

TwójLunchBox

Oct 30, 2025  on Shopify

It's a great way of creating bundles of the products which allow the clients to receive special discounts or be made aware of some other existing products. The app is easy to navigate and the support team is absolutely amazing - they're always happy to help and give helpful clues regarding the improvement of the created offers. We've had nothing but positive experiences with Trissha from support!

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