Upsell & Cross-Sell Kit App Review: Pros, Cons & Features

Customer reviews: Upsell & Cross Sell — Selleasy

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,910)

Overall rating

4.9

5

861
4

10
3

3
2

2
1

15

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

Exceptional customer service support, often highlighted for responsiveness and effectiveness.
User-friendly and easy to integrate with Shopify stores.
Highly customizable offers that suit individual store needs.
Increases average order value effectively with upsell and cross-sell options.
Fast and efficient handling of technical issues and custom requests.

Common Concerns

Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
Occasional issues with integration and functionality, though often resolved quickly by support.
Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

Thisissoul

Sep 23, 2025 on Shopify

Fast respond and help by Suriyaa

The Cabin Depot

Sep 22, 2025 on Shopify

Great quick assistance from Suki

Chefs Life

Sep 22, 2025 on Shopify

Good customer service from Kriti troubleshooting my Shopify site. The Selleasy app has made it simple to provide bundle & save options to increase our AOV.

ORE`UM

Sep 21, 2025 on Shopify

100/100 - customer service was fantastic!

NO BULLSH!T

Sep 19, 2025 on Shopify

Very fast reaction and great, professional help, thanks Suriyaa for your support.

Tesvolution

Sep 19, 2025 on Shopify

Easy to use and great support! The App itself is easy to use. I had a small issue with the implementation. Made a Zoom appointment and 18 hours later Kriti helped me to implement the upsell function in the cart drawer. Now it works fine, thanks a lot!

Athletis.co.il

Sep 19, 2025 on Shopify

Suriyaa game a great support and help, A+++

bitConsult

Sep 19, 2025 on Shopify

Old Time Sports

Sep 18, 2025 on Shopify

Sudhan was awesome. Answered all my questions quickly - very impressed

DELMO SPEED

Sep 18, 2025 on Shopify

Love the app but the customer service is amazing. The app is pretty straight forward but when I had a few questions with setting up my campaigns, I was easily able to schedule a quick Zoom call with customer service and Surya quickly resolved the issue. Thank you for the amazing service Surya!

Nid Magique

Sep 18, 2025 on Shopify

I've tried many apps, but this one is outstanding it offers a wide range of options. Best of all, the support is top-notch :) I recommend contacting Suriyaa quick and effective. Highly recommended.

NoFuss Foodworks

Sep 18, 2025 on Shopify

The App is simple yet effective. All the tools you need to create bundles, upsells at different steps in customer journey. This app not only increase AOV but enables us to crosspromote our other products. And lastly great support! Cudos to the team :)

Cedar Planters Canada

Sep 17, 2025 on Shopify

I am very grateful for the support I received. Thanks to their help, I was able to solve different challenges easily. They are always open and willing to find the right solution, and I truly appreciate the dedication and assistance provided.

PickandPay

Sep 17, 2025 on Shopify

It's a fantastic app! I really love it and I highly recommend it. This app helped us a lot to create service add-on on certains products.

Nefelibata

Sep 16, 2025 on Shopify

This app is a must in every Shopify store. Surya was very helpful, great customer service!

MBH Store

Sep 16, 2025 on Shopify

Excelente aplicación, además si te surge algún problema el soporte técnico responde rápido y con la mayor predispocion. Recomendaría al 100 porciento

Silentwood.com

Sep 16, 2025 on Shopify

Great service and fast respons time with help of setting up. Had Febin as my support and got everything done very fast with extra points that will insure great amounts of profit :)

Mattress on Demand

Sep 15, 2025 on Shopify

John Julian

Sep 15, 2025 on Shopify

Suriyaa was really helpful in sorting out why an offer wouldn't work for me (user error), patient and sorted it with no problem. App works perfectly.

Blinkjoy

Sep 12, 2025 on Shopify

Just chatted with Suki during their free onboarding session. This was absolutely incredible. So so valuable. This app has really helped on our store a lot.