Reviews: TxtCart: SMS Marketing & AI

Customer reviews: TxtCart: SMS Marketing & AI

Reviews (223)

Overall rating

4.9

5

208
4

8
3

1
2
1

6

What Merchants Think

Merchants generally appreciate "TxtCart: SMS Marketing & AI" for its effectiveness in recovering abandoned carts and boosting sales. The app's ease of use and impactful results have been frequently highlighted, with many praising the customer service for being responsive and knowledgeable. However, some concerns about billing and pricing structures have been raised.

Key Strengths

Effective cart recovery, boosting sales and conversions.
Excellent customer support, frequently praised staff, including individuals like Juan, Rachel, and Sara.
Easy setup and user-friendly interface.
High ROI and positive impact on business revenue.
Increases customer engagement with personalized SMS conversations.

Common Concerns

Issues with billing transparency and unexpected charges.
Complaints regarding high commission rates on sales and attribution tactics.
Some users report challenges in cancelling subscriptions and obtaining refunds.

Final Thoughts

Overall, "TxtCart: SMS Marketing & AI" is well-received for its capability to significantly enhance e-commerce sales through effective cart recovery and customer engagement. While the app shines in customer support and user experience, potential users should be aware and cautious of the billing practices and understanding the cost implications.

ShopStarluxe

Nov 14, 2024 on Shopify

Made me more sales, it's great! Roohul from the support team is awesome and helpful.

HeightsDistrict

Nov 13, 2024 on Shopify

Our returns have been amazing. I do not know if we every would have reached these customers if we had not found this app.

TrendSpot Emporium

Nov 12, 2024 on Shopify

This is great. I love this business.

Jovos

Nov 12, 2024 on Shopify

Excelente atención e interfaz intuitiva. Fácil de configurar

EarthlyEssentials

Nov 11, 2024 on Shopify

Excellent customer service

Simple Living Eco

Nov 11, 2024 on Shopify

Great service, thanks.

Levinea

Nov 07, 2024 on Shopify

We've been using TxtCart for months and it's been great! It's added a lot of revenue on our backend without us lifting a finger.

GLOAR

Oct 27, 2024 on Shopify

Love the app, support is really kind and professional and they respond really fast throught the whole day. Deff recommend it

Antartic Shower

Oct 24, 2024 on Shopify

NueBasics

Oct 22, 2024 on Shopify

great customer support

GLOBALCOMMERCE

Oct 20, 2024 on Shopify

I had an excellent experience with Kyle from TxtCart! He took the time to walk me through the app, explaining all its features in a clear and detailed way. His expertise and patience were much appreciated, and I now feel confident using the platform to enhance my business. Great customer support.

Mygreenscape | Buy Plants Online

Oct 15, 2024 on Shopify

Great App wish it had more features.

The States

Oct 15, 2024 on Shopify

The customer support is helpful. The App is appreciated.

Bellaclaire

Oct 06, 2024 on Shopify

They make sure to follow legal compliances and have fast-responding and helpful customer support.

Belena

Oct 03, 2024 on Shopify

AMazing app and customer service

Professor Pickleball

Oct 03, 2024 on Shopify

Works really well and the AI to actually have a conversation with the customer to push conversions is amazing!

LunivA

Oct 02, 2024 on Shopify

TxtCart is awesome. Within the first month of using it it brought in over $10k in rev across all my stores. No point not to have this app downloaded it's easy to set up and brings in free money, definitely recommend.

Affinada

Oct 02, 2024 on Shopify

Fast Response time. I got an accidental charge on my account and they answered all my concerns as well as gave me a refund. The amazing customer service really showed when they informed me about a startup plan I wasn't aware of. So Flexible, so smooth, 100% recommend!

PlayVisionX

Oct 01, 2024 on Shopify

I use this sms recovery app on all my stores. Super easy set up, starts recovering carts immediately without you having to do anything, AI features are awesome as well. Would highly recommend for brand new stores and existing brands

Vulkan™

Oct 01, 2024 on Shopify

It really helped conversions and the customer support is super helpful :D