Reviews: TxtCart: SMS Marketing & AI

Customer reviews: TxtCart AI: SMS Marketing

Reviews (299)

Overall rating

4.8

5

351
4

14
3

1
2
1

9

What Merchants Think

Merchants generally appreciate "TxtCart: SMS Marketing & AI" for its effectiveness in recovering abandoned carts and boosting sales. The app's ease of use and impactful results have been frequently highlighted, with many praising the customer service for being responsive and knowledgeable. However, some concerns about billing and pricing structures have been raised.

Key Strengths

Effective cart recovery, boosting sales and conversions.
Excellent customer support, frequently praised staff, including individuals like Juan, Rachel, and Sara.
Easy setup and user-friendly interface.
High ROI and positive impact on business revenue.
Increases customer engagement with personalized SMS conversations.

Common Concerns

Issues with billing transparency and unexpected charges.
Complaints regarding high commission rates on sales and attribution tactics.
Some users report challenges in cancelling subscriptions and obtaining refunds.

Final Thoughts

Overall, "TxtCart: SMS Marketing & AI" is well-received for its capability to significantly enhance e-commerce sales through effective cart recovery and customer engagement. While the app shines in customer support and user experience, potential users should be aware and cautious of the billing practices and understanding the cost implications.

Trash King

Jul 08, 2025 on Shopify

Just installed TxtCart. It is very easy to setup and helps my store recover cart/checkout automatically! Definitely recommend to anyone that has issues with abandon checkouts or cart.

MyLunie

Jul 07, 2025 on Shopify

Great customer service

Juice Se Lavi

Jul 07, 2025 on Shopify

I am pleased with the assistance I received in getting my txtcart setup

aurelle

Jul 05, 2025 on Shopify

great app

VibeNeck

Jul 02, 2025 on Shopify

Amazing support!I’m just getting started with TxtCart, and I’m really enjoying the experience so far.

OCEAN AIR PERFORMANCE

Jul 02, 2025 on Shopify

I absolutely love this app. It was super easy to set up, and the interface is very user-friendly. I was able to launch SMS campaigns within minutes, and the results have been great high open rates and strong return on investment. customer support is fast and helpful too. Highly recommend it if you're looking for an effective way to connect with your customers via text.

Best Needs Supplements

Jun 29, 2025 on Shopify

great service very helpful!

She Vibes by C2P

Jun 29, 2025 on Shopify

TxTCart has helped my SheVibes™ store connect with customers faster and recover sales I used to lose. Their abandoned cart texts remind my shoppers right away — and that personal touch feels true to my brand. Since using TxTCart, I’ve seen more orders completed and better customer communication. It’s a great tool for any small business owner who wants to #ShareTheVibes and grow their sales with less hassle.

Voluna

Jun 29, 2025 on Shopify

Great app, And support is really helpful

In Kevin name LLC

Jun 28, 2025 on Shopify

Good experience

BreatheFree

Jun 27, 2025 on Shopify

very helpful work by roohol

emo-but-employed-services

Jun 27, 2025 on Shopify

It's nice to work with them and they respond immediately when you need them

Jack & Brush

Jun 26, 2025 on Shopify

I would love to thank the staff as for Juan for helping me with my business. I recommend their services to everyone for this service to obtain a toll free number for sms texting marketing. Thank you so much. Jack & Brush CEO: Jack Wylie

Peach Perfect Beauty

Jun 26, 2025 on Shopify

TxtCart is number 1!

Herway Avenue

Jun 23, 2025 on Shopify

My Store

Jun 22, 2025 on Shopify

"I’m Just Getting Started, But It Feels Right!" I’m just getting started with TxtCart, and I’m really enjoying the experience so far. The setup was quick, and the support team made everything easy to understand. Although I haven’t explored all the features yet, what I’ve seen looks promising. I would say TxtCart is a great place to begin—it's simple, clean, and helpful. I’m excited to see what kind of results I achieve as I continue using it.

Cambronne

Jun 18, 2025 on Shopify

Really love the automated system, great app - thanks!

Elarie

Jun 15, 2025 on Shopify

Txtcart is great, 100% recommend it to everyone looking for SMS marketing

Vibe Valut

Jun 14, 2025 on Shopify

Michelle she provided me a great service .

THE FIT LUXE LLC

Jun 14, 2025 on Shopify

Top notch app