Reviews: TxtCart: SMS Marketing & AI

Customer reviews: TxtCart: SMS Marketing & AI

Reviews (225)

Overall rating

4.9

5

244
4

10
3

1
2
1

6

What Merchants Think

Merchants generally appreciate "TxtCart: SMS Marketing & AI" for its effectiveness in recovering abandoned carts and boosting sales. The app's ease of use and impactful results have been frequently highlighted, with many praising the customer service for being responsive and knowledgeable. However, some concerns about billing and pricing structures have been raised.

Key Strengths

Effective cart recovery, boosting sales and conversions.
Excellent customer support, frequently praised staff, including individuals like Juan, Rachel, and Sara.
Easy setup and user-friendly interface.
High ROI and positive impact on business revenue.
Increases customer engagement with personalized SMS conversations.

Common Concerns

Issues with billing transparency and unexpected charges.
Complaints regarding high commission rates on sales and attribution tactics.
Some users report challenges in cancelling subscriptions and obtaining refunds.

Final Thoughts

Overall, "TxtCart: SMS Marketing & AI" is well-received for its capability to significantly enhance e-commerce sales through effective cart recovery and customer engagement. While the app shines in customer support and user experience, potential users should be aware and cautious of the billing practices and understanding the cost implications.

She Vibes by C2P

Jun 29, 2025 on Shopify

TxTCart has helped my SheVibes™ store connect with customers faster and recover sales I used to lose. Their abandoned cart texts remind my shoppers right away — and that personal touch feels true to my brand. Since using TxTCart, I’ve seen more orders completed and better customer communication. It’s a great tool for any small business owner who wants to #ShareTheVibes and grow their sales with less hassle.

Voluna

Jun 29, 2025 on Shopify

Great app, And support is really helpful

In Kevin name LLC

Jun 28, 2025 on Shopify

Good experience

BreatheFree

Jun 27, 2025 on Shopify

very helpful work by roohol

emo-but-employed-services

Jun 27, 2025 on Shopify

It's nice to work with them and they respond immediately when you need them

Jack & Brush

Jun 26, 2025 on Shopify

I would love to thank the staff as for Juan for helping me with my business. I recommend their services to everyone for this service to obtain a toll free number for sms texting marketing. Thank you so much. Jack & Brush CEO: Jack Wylie

Peach Perfect Beauty

Jun 26, 2025 on Shopify

TxtCart is number 1!

Herway Avenue

Jun 23, 2025 on Shopify

My Store

Jun 22, 2025 on Shopify

"I’m Just Getting Started, But It Feels Right!" I’m just getting started with TxtCart, and I’m really enjoying the experience so far. The setup was quick, and the support team made everything easy to understand. Although I haven’t explored all the features yet, what I’ve seen looks promising. I would say TxtCart is a great place to begin—it's simple, clean, and helpful. I’m excited to see what kind of results I achieve as I continue using it.

Cambronne

Jun 18, 2025 on Shopify

Really love the automated system, great app - thanks!

Elarie

Jun 15, 2025 on Shopify

Txtcart is great, 100% recommend it to everyone looking for SMS marketing

Vibe Valut

Jun 14, 2025 on Shopify

Michelle she provided me a great service .

THE FIT LUXE LLC

Jun 14, 2025 on Shopify

Top notch app

Josiah's

Jun 12, 2025 on Shopify

Roohul was amazing. Helped me solve my problem

Modavista

Jun 06, 2025 on Shopify

customer service is Great !

Lyla's Stitches

Jun 06, 2025 on Shopify

Awesome customer support team!

LUXLASHES

Jun 05, 2025 on Shopify

TXTcart has been amazing so far. Interface is really simple and customer support is a 10/10.

OrganiGrowHairCo

Jun 04, 2025 on Shopify

We've tried several SMS platforms, and this one stands out for its simplicity, reliability, and results. The user interface is intuitive, making it easy to set up campaigns, manage contact lists, and track performance in real time. Support is responsive and knowledgeable, and the pricing is transparent—no hidden fees. If you're serious about growing your brand and keeping customers engaged, this SMS app is a must-have.

LovelyLemonCo LLC

Jun 04, 2025 on Shopify

Literally so easy to integrate and they do everything for you without sounding like assholes. Rare. I worked with Juan

Alev

Jun 02, 2025 on Shopify

Just started using TXT Cart and setup was super easy. The dashboard is clean and user-friendly — excited to see how it helps recover abandoned carts. Great support so far too!