Reviews: TxtCart: SMS Marketing & AI

Customer reviews: TxtCart AI: SMS Marketing

Reviews (301)

Overall rating

4.8

5

351
4

14
3

1
2
1

9

What Merchants Think

Merchants generally appreciate "TxtCart: SMS Marketing & AI" for its effectiveness in recovering abandoned carts and boosting sales. The app's ease of use and impactful results have been frequently highlighted, with many praising the customer service for being responsive and knowledgeable. However, some concerns about billing and pricing structures have been raised.

Key Strengths

Effective cart recovery, boosting sales and conversions.
Excellent customer support, frequently praised staff, including individuals like Juan, Rachel, and Sara.
Easy setup and user-friendly interface.
High ROI and positive impact on business revenue.
Increases customer engagement with personalized SMS conversations.

Common Concerns

Issues with billing transparency and unexpected charges.
Complaints regarding high commission rates on sales and attribution tactics.
Some users report challenges in cancelling subscriptions and obtaining refunds.

Final Thoughts

Overall, "TxtCart: SMS Marketing & AI" is well-received for its capability to significantly enhance e-commerce sales through effective cart recovery and customer engagement. While the app shines in customer support and user experience, potential users should be aware and cautious of the billing practices and understanding the cost implications.

Lumixora

Nov 15, 2024 on Shopify

The app itself works great! They provide intimate conversations with your customers with their AI tools in any way to recover your sales. The support is very friendly and has helped me to unsubscribe my plan, because I haven't been able to use it. But I will definitely come back to this platform at a higher scale.

coBIO™

Nov 15, 2024 on Shopify

I've been using txtcart on my store for the last few months, and honestly I'm very happy! It has been a game changer in terms of converting those customers that have abandoned cart. The set up is super easy, and their customer support team is responsive and helpful (even on the weekends). I highly recommend!

PupSocks

Nov 14, 2024 on Shopify

Amazing tool to help us recover lost revenue

ShopStarluxe

Nov 14, 2024 on Shopify

Made me more sales, it's great! Roohul from the support team is awesome and helpful.

HeightsDistrict

Nov 13, 2024 on Shopify

Our returns have been amazing. I do not know if we every would have reached these customers if we had not found this app.

TrendSpot Emporium

Nov 12, 2024 on Shopify

This is great. I love this business.

Jovos

Nov 12, 2024 on Shopify

Excelente atención e interfaz intuitiva. Fácil de configurar

EarthlyEssentials

Nov 11, 2024 on Shopify

Excellent customer service

Simple Living Eco

Nov 11, 2024 on Shopify

Great service, thanks.

Levinea

Nov 07, 2024 on Shopify

We've been using TxtCart for months and it's been great! It's added a lot of revenue on our backend without us lifting a finger.

GLOAR

Oct 27, 2024 on Shopify

Love the app, support is really kind and professional and they respond really fast throught the whole day. Deff recommend it

Antartic Shower

Oct 24, 2024 on Shopify

NueBasics

Oct 22, 2024 on Shopify

great customer support

GLOBALCOMMERCE

Oct 20, 2024 on Shopify

I had an excellent experience with Kyle from TxtCart! He took the time to walk me through the app, explaining all its features in a clear and detailed way. His expertise and patience were much appreciated, and I now feel confident using the platform to enhance my business. Great customer support.

Mygreenscape | Buy Plants Online

Oct 15, 2024 on Shopify

Great App wish it had more features.

The States

Oct 15, 2024 on Shopify

The customer support is helpful. The App is appreciated.

Bellaclaire

Oct 06, 2024 on Shopify

They make sure to follow legal compliances and have fast-responding and helpful customer support.

Belena

Oct 03, 2024 on Shopify

AMazing app and customer service

Professor Pickleball

Oct 03, 2024 on Shopify

Works really well and the AI to actually have a conversation with the customer to push conversions is amazing!

LunivA

Oct 02, 2024 on Shopify

TxtCart is awesome. Within the first month of using it it brought in over $10k in rev across all my stores. No point not to have this app downloaded it's easy to set up and brings in free money, definitely recommend.