Reviews: TxtCart: SMS Marketing & AI

Customer reviews: TxtCart: SMS Marketing & AI

Reviews (223)

Overall rating

4.9

5

208
4

8
3

1
2
1

6

What Merchants Think

Merchants generally appreciate "TxtCart: SMS Marketing & AI" for its effectiveness in recovering abandoned carts and boosting sales. The app's ease of use and impactful results have been frequently highlighted, with many praising the customer service for being responsive and knowledgeable. However, some concerns about billing and pricing structures have been raised.

Key Strengths

Effective cart recovery, boosting sales and conversions.
Excellent customer support, frequently praised staff, including individuals like Juan, Rachel, and Sara.
Easy setup and user-friendly interface.
High ROI and positive impact on business revenue.
Increases customer engagement with personalized SMS conversations.

Common Concerns

Issues with billing transparency and unexpected charges.
Complaints regarding high commission rates on sales and attribution tactics.
Some users report challenges in cancelling subscriptions and obtaining refunds.

Final Thoughts

Overall, "TxtCart: SMS Marketing & AI" is well-received for its capability to significantly enhance e-commerce sales through effective cart recovery and customer engagement. While the app shines in customer support and user experience, potential users should be aware and cautious of the billing practices and understanding the cost implications.

Cool Gear Pro

Jul 22, 2024 on Shopify

Recently installed the app. There are a few setup steps (with great instructions) and the rest is automated. Tested out an abandoned cart and got the text a short time later. Very cool process and looking forward to seeing it in action!

Pet Engraved

Jul 17, 2024 on Shopify

great service

Novara

Jul 16, 2024 on Shopify

good app, responsive team, thanks

JustCherished

Jul 16, 2024 on Shopify

Quick Response and very helpful

1THRIVE

Jul 15, 2024 on Shopify

This app works effortlessly with Shopify, and helped recover abandon carts. It's like having a dedicated sales team sending personalized messages.

Velorio

Jul 15, 2024 on Shopify

Great and super fast customer service!

HAUTE HOME LA

Jul 14, 2024 on Shopify

This product does exactly what I needed - conversational SMS to help close sales for our business. We sell high ticket products at it's really great to have a more direct way to speak with our customers as they shop. We've generated some great closed sales with this.

Snixxi

Jul 11, 2024 on Shopify

great support team

MetalPlex

Jul 10, 2024 on Shopify

TxtCart: SMS Cart Recovery has significantly reduced improved our cart abandonment rates and boosted our sales with its seamless integration and effective, personalized SMS messages. The platform is user-friendly, offers great customization, and provides insightful analytics, making it a must-have for any eCommerce business.

Rehan Store

Jun 30, 2024 on Shopify

This app seamlessly integrates with Shopify, making it incredibly easy to set up and start seeing results right away. What I love most about TxtCart is its powerful combination of AI-driven technology and human-like conversational SMS notifications. It feels like having a dedicated sales team sending personalized messages that actually resonate with customers. The AI adapts to customer behavior, ensuring every interaction feels natural and timely. The ability to comply with SMS regulations and access real-time analytics directly from the dashboard is a huge plus. I highly recommend giving TxtCart a try.

Mileiva

Apr 19, 2024 on Shopify

Schnelle und einfache Installation, der Kundensupport ist sofort für Hilfe verfügbar.

My Store

Apr 19, 2024 on Shopify

EngravedMe

Apr 17, 2024 on Shopify

Very good customer service, highly recommend this app.

Astrallure

Apr 16, 2024 on Shopify

Excellent app to recover lossing sales.

ShopArvenzo

Apr 08, 2024 on Shopify

very quick and efficient.

Emporiya

Apr 03, 2024 on Shopify

very reliable it will help your business scale way faster and the customer support is very fast great app

fitpick

Apr 02, 2024 on Shopify

Kaytique

Apr 02, 2024 on Shopify

Had an issue getting setup, and their support team took care of everything super quickly. Very friendly and helpful. Excited to see how much revenue lift the live agents/ai can generate for our small business with SMS. I've tried other sms platforms and TxtCart is by far the best one I have used thus far.

AndySkinlux

Mar 21, 2024 on Shopify

she was really helpful

Flawless

Mar 19, 2024 on Shopify

I love TxtCart!!! It's an amazing app to use and I recover 30% more sales!!