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Customer reviews: Tunetoo

Develop by Tunetoo

Reviews (60)

Overall rating
3.3

What Merchants Think

Overall, merchants have mixed opinions about "Tunetoo." While some appreciate the app’s product quality, responsive customer service, and range of options, many express frustration over long processing times, inadequate customer support, and technical issues. The app seems to be beneficial for some but problematic for others, indicating that the user experience varies significantly depending on individual circumstances.

Key Strengths

  • Quality products and beautiful embroidery
  • Responsive and helpful customer service from specific agents (e.g., Capucine)
  • Extensive catalog with eco-friendly options such as organic cotton
  • Easy to use with automation features for product creation
  • Competitive pricing, ideal for French market dropshipping

Common Concerns

  • Long processing and shipping times, sometimes exceeding expectations
  • Unresponsive customer support leading to unresolved issues
  • Frequent out-of-stock products affecting business operations
  • Technical issues with app functionality, particularly with Shopify integration
  • Occasional critical app malfunctions and inability to address ongoing problems

Final Thoughts

"Tunetoo" shows potential as a print-on-demand solution with its strong product offering and responsive customer service in some cases. However, significant areas for improvement exist, particularly concerning order processing times, stock availability, and consistent customer support. Merchants considering "Tunetoo" should weigh these factors based on their priorities and business requirements.

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Jan 10, 2020  on Shopify

Bonjour, depuis plusieurs jours j'application ne fonctionne plus dans shopify, Impossible de travailler ! merci de me tenir informé pour résoudre ce soucis .

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