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Customer reviews: Trustify: Review & Testimonial

<h3>What Merchants Think</h3> <p>Overall, merchants have expressed high levels of satisfaction with the "Trustify: Review &amp; Testimonial" app. Many praise its user-friendly interface, seamless integration, and the significant enhancement it brings to store credibility through reviews. Customer support is consistently highlighted as exceptional, with quick and effective responses to inquiries and issues.</p> <h3>Key Strengths</h3> <ul> <li>Excellent customer support team known for quick and effective problem-solving.</li> <li>User-friendly interface that simplifies the process of collecting and displaying reviews.</li> <li>Customizable options that allow merchants to tailor the app to match their store’s design.</li> <li>Seamless integration with Shopify and other platforms like Amazon and Etsy.</li> <li>Reasonable pricing plans that offer great value for the features provided.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Initial setup can be confusing for some users, requiring assistance from the support team.</li> <li>Free plan offers limited features and customization options, encouraging upgrades to paid plans.</li> <li>Occasional technical issues such as errors or problems with manual import.</li> </ul> <h3>Final Thoughts</h3> <p>"Trustify: Review &amp; Testimonial" is widely recognized as a valuable tool for building customer trust and enhancing e-commerce store credibility. Its rich feature set, combined with outstanding customer support, make it a recommended choice for Shopify store owners seeking to integrate customer reviews and testimonials seamlessly. Despite some initial setup challenges and limitations in the free plan, the overall merchant feedback is highly positive.</p>

Reviews (828)

Overall rating
4.9

What Merchants Think

Overall, merchants have expressed high levels of satisfaction with the "Trustify: Review & Testimonial" app. Many praise its user-friendly interface, seamless integration, and the significant enhancement it brings to store credibility through reviews. Customer support is consistently highlighted as exceptional, with quick and effective responses to inquiries and issues.

Key Strengths

  • Excellent customer support team known for quick and effective problem-solving.
  • User-friendly interface that simplifies the process of collecting and displaying reviews.
  • Customizable options that allow merchants to tailor the app to match their store’s design.
  • Seamless integration with Shopify and other platforms like Amazon and Etsy.
  • Reasonable pricing plans that offer great value for the features provided.

Common Concerns

  • Initial setup can be confusing for some users, requiring assistance from the support team.
  • Free plan offers limited features and customization options, encouraging upgrades to paid plans.
  • Occasional technical issues such as errors or problems with manual import.

Final Thoughts

"Trustify: Review & Testimonial" is widely recognized as a valuable tool for building customer trust and enhancing e-commerce store credibility. Its rich feature set, combined with outstanding customer support, make it a recommended choice for Shopify store owners seeking to integrate customer reviews and testimonials seamlessly. Despite some initial setup challenges and limitations in the free plan, the overall merchant feedback is highly positive.

HeatFlow

Dec 12, 2024  on Shopify

Fantastic experience with this app and the support team, especially Joy! Quick responses, excellent functionality, and an app I highly recommend. Trustify is a game-changer!

SS69

Dec 07, 2024  on Shopify

I have reached out to their customer support multiple times to resolve an issue, but I have not received any response. Despite several follow-ups, the lack of assistance is unacceptable. If customer service is important to you, I do not recommend this app.

JohnVsGBM

Dec 06, 2024  on Shopify

DO NOT RECOMMEND!! Spent hours setting up. Then started getting a handshake error, it uninstalled itself. lost all my reviews I imported. starting from scratch with another service!! waste of time

Merry Mischief™

Dec 04, 2024  on Shopify

Customer service was pretty good. Joy was very chill and fun and she not only patiently helped solve the problem but she also gave me some feedback and made it lowkey kinda fun. Definitely would reccommend her

Handy Ferns

Nov 30, 2024  on Shopify

I've been using the Trustify app, and it has been a game changer for my store. It allows me to easily add reviews from multiple sources, which has greatly enhanced the credibility of my shop. Additionally, their customer support is outstanding—available whenever I need assistance. Highly recommend!

Shopeverr

Nov 24, 2024  on Shopify

Joyce solved my problem in a moment. I am writing my words for the excellent customer service of Trustify and it's features too. Joyce! You rocked. Thank you!

Seraphe

Nov 22, 2024  on Shopify

The best app out there for reviews for sure and also shout out to helping agents who are always responsible and helpful

Glamour Jewelry House

Nov 21, 2024  on Shopify

I have a large Etsy store for many years. We rank in top 100 stores globally. Trustify is by far the most responsive team I ever worked with. They are very professional and they care so much about their members. This is rare let me tell you that. Customer service is exceptional. They listen to your needs and do everything to make it work for you. Really loved working with them. I recommend you to stop looking further and just become their member. You will not regret!

geeneu

Nov 20, 2024  on Shopify

Customer service is very patient to help me solve the problem, the basic functions are available, and it works smoothly

terra-art

Nov 20, 2024  on Shopify

All perfect! Tanya from the support was very helpful with my problem. everything works really good and fast. App design is really nice too. Thanks!

nestblanche.com

Nov 19, 2024  on Shopify

If you don't understand something, you can ask the customer service. Tracy's service is very thoughtful and this app is very convenient to use.

Little TOP Creations

Nov 19, 2024  on Shopify

I'm loving this app and their customer service is excellent. It helped me migrate my Etsy reviews and it was so easy to do. Thank you!

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Nov 18, 2024  on Shopify

Very easy to set on your shop and the team behind the app is really nice. They help you in any evenience! I 100% raccomend.

Verenzia

Nov 11, 2024  on Shopify

I am beyond impressed with both the app's functionality and exceptional customer service. The features are easy to use and features that help enhance the customer review experience. What stood out to me the most was the support team responding quickly and with perfect execution to what I needed help with.

OBIVI Store

Nov 10, 2024  on Shopify

Joy was fantastic support 5/5. Attentive, patient, and resolved my issues quickly and efficiently. Friendly and professional approach made the whole experience stress-free.

Purple Dream

Nov 09, 2024  on Shopify

Great customer service experience. He answered my inquiries fast and was able to resolve my issues. And the app itself is amazing, easy to understand dashboard.

LUXANO

Nov 08, 2024  on Shopify

Excellent experience with Trustify! Niel was professional, responsive, and made everything smooth and easy. Highly recommend their service!

coastago

Nov 03, 2024  on Shopify

Very good experience, the plugin is very versatile and the help provided by the customer service is great!

Morlaw's Square Work Products

Nov 03, 2024  on Shopify

Setting up the app can be hectic if you have an issue as I did. However, the live chat person was extremely helpful in fixing the issue. Thumbs up for the excellent service.

The Good Cause

Nov 01, 2024  on Shopify

Great app and great support. Walked me through every step of the install process and was very, very patient. I highly recommend!!! 5 Stars!!!

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