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Customer reviews: Trustify: Review & Testimonial

<h3>What Merchants Think</h3> <p>Overall, merchants have expressed high levels of satisfaction with the "Trustify: Review &amp; Testimonial" app. Many praise its user-friendly interface, seamless integration, and the significant enhancement it brings to store credibility through reviews. Customer support is consistently highlighted as exceptional, with quick and effective responses to inquiries and issues.</p> <h3>Key Strengths</h3> <ul> <li>Excellent customer support team known for quick and effective problem-solving.</li> <li>User-friendly interface that simplifies the process of collecting and displaying reviews.</li> <li>Customizable options that allow merchants to tailor the app to match their store’s design.</li> <li>Seamless integration with Shopify and other platforms like Amazon and Etsy.</li> <li>Reasonable pricing plans that offer great value for the features provided.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Initial setup can be confusing for some users, requiring assistance from the support team.</li> <li>Free plan offers limited features and customization options, encouraging upgrades to paid plans.</li> <li>Occasional technical issues such as errors or problems with manual import.</li> </ul> <h3>Final Thoughts</h3> <p>"Trustify: Review &amp; Testimonial" is widely recognized as a valuable tool for building customer trust and enhancing e-commerce store credibility. Its rich feature set, combined with outstanding customer support, make it a recommended choice for Shopify store owners seeking to integrate customer reviews and testimonials seamlessly. Despite some initial setup challenges and limitations in the free plan, the overall merchant feedback is highly positive.</p>

Reviews (828)

Overall rating
4.9

What Merchants Think

Overall, merchants have expressed high levels of satisfaction with the "Trustify: Review & Testimonial" app. Many praise its user-friendly interface, seamless integration, and the significant enhancement it brings to store credibility through reviews. Customer support is consistently highlighted as exceptional, with quick and effective responses to inquiries and issues.

Key Strengths

  • Excellent customer support team known for quick and effective problem-solving.
  • User-friendly interface that simplifies the process of collecting and displaying reviews.
  • Customizable options that allow merchants to tailor the app to match their store’s design.
  • Seamless integration with Shopify and other platforms like Amazon and Etsy.
  • Reasonable pricing plans that offer great value for the features provided.

Common Concerns

  • Initial setup can be confusing for some users, requiring assistance from the support team.
  • Free plan offers limited features and customization options, encouraging upgrades to paid plans.
  • Occasional technical issues such as errors or problems with manual import.

Final Thoughts

"Trustify: Review & Testimonial" is widely recognized as a valuable tool for building customer trust and enhancing e-commerce store credibility. Its rich feature set, combined with outstanding customer support, make it a recommended choice for Shopify store owners seeking to integrate customer reviews and testimonials seamlessly. Despite some initial setup challenges and limitations in the free plan, the overall merchant feedback is highly positive.

Guyii

Mar 26, 2025  on Shopify

Excellent. The support staff was very responsive and many issues were resolved quickly. I rarely leave reviews for apps, but this team's effort made me happy to give a positive review.

PiSugar Kitchen

Mar 23, 2025  on Shopify

This review app has a great UI design, making it a perfect match for Shopify themes. The customer support is very responsive—I encountered issues with reviews not displaying correctly a few times, and after reaching out, they resolved them within minutes. They were also very patient in teaching me how to handle such situations. The free subscription plan already meets most of my needs, highly recommended!

BB Vintage by Maxine

Mar 16, 2025  on Shopify

I spent my whole sunday dealing with different apps and different reps.. not a single one understood what I was looking for... everyone just senk a a link to instructions and no one was readily available to help me.. no one understood what I was asking for..which was not complicated... i came across Trustify... and Joyce was the perfect host to help me out! it was the SMOOTHEST transaction yet!! I HIGHLY recommend

Lloyds Jewellery

Mar 15, 2025  on Shopify

Best review app we have found. Louis on chat helped with questions and removed branding for free. It is fully featured review app and easy to use. Looks professional and will certainly help with sales.

Raseya Home

Mar 13, 2025  on Shopify

Trustify is a great app for adding reviews to my website! The free version has its limitations, but it's a solid starting point compared to other apps. Lynn was absolutely helpful throughout the setup process, making everything smooth and hassle-free. Highly recommend for anyone looking to integrate reviews easily!

Evibes Digital Marketing & Prints

Mar 13, 2025  on Shopify

I think the app is very helpful and easy to set up. I imported some of the reviews using their template. I reached out to CS since I had added the entire link of the product in the template not the "handle" as they needed it to be and CS was super prompt and helpful. I will continue using them, highly recommend the app.

Supodon

Mar 11, 2025  on Shopify

I am using Trustify for my store today, and I couldn't be happier! It’s incredibly easy to set up, and the customization options allow me to match the review section perfectly with my store’s theme. Collecting and displaying customer reviews has never been easier! Plus, the customer support team is responsive and always ready to help with any questions. If you're looking for a reliable and feature-rich review app for your store, this is the one! Highly recommend it!

The Infinity Store

Feb 19, 2025  on Shopify

The customer support team is amazing Specifically Andy and Tracy have been really helpful and dedicated.

Home Store Living

Feb 10, 2025  on Shopify

Very good customer service, the app gives you many different options which at first can be confusing but the team walks through it very simply with photo evidence on what to do. Nice straightforward integration.

KRRED

Feb 09, 2025  on Shopify

totally recommend this app. i had trouble with something, I contacted help center and they were quick, professional, and super helpful. They guided me step by step and fixed my issue fast. Excellent service—highly recommend! ⭐⭐⭐⭐⭐

InFormissima

Feb 06, 2025  on Shopify

Joyce attended my case , she has been fast and effective, number one honestly, she did an amazing job focusing on my problem , quickly analysed and solved!

Matcha Memoir

Feb 05, 2025  on Shopify

I've been testing the Trustify app for my website and so far it's been a super intuitive and easy app to use. The customer support team has also been great. Ben from their team was super helpful when I had some questions. I'm looking forward to using the app and it's functionalities more. The pricing for the paid versions also seem super reasonable compared to other review apps/plug ins :) Definitely recommend!

KLIWOO

Feb 04, 2025  on Shopify

JOY est super, mon problème pour les étoiles avis clients à été résolu très rapidement. Vraiment merci, merci !! Service client TOP !!!!!

Lets E-Bike

Jan 26, 2025  on Shopify

Joy and Tif were a great help! Immediately got the assistance I needed and my store was optimized for customers thanks to their help! They were both a pleasure to work with

Artsty

Jan 24, 2025  on Shopify

I had the pleasure of working with Tracy from Shopify, and I cannot recommend her enough! She truly went above and beyond to help me solve a problem I was facing. Her dedication and expertise were invaluable, and thanks to her, Shoffy is now among the top-rated shops in my opinion. Tracy’s professionalism and commitment to delivering outstanding service are the reasons why I’ll continue to recommend her to others. If you’re looking for someone who can deliver excellent results and exceptional support, Tracy is the one to go to!

Bxmoon

Jan 20, 2025  on Shopify

The app very well and fully customizable A to Z. But sometimes is doing some problem but the support team too good. 24hours support and fixed the issue ASAP.

EiA Shop

Jan 08, 2025  on Shopify

The support team is brilliant. Quick to reply and sorted any issues. The app itself took a bit of time to customise properly, especially for the email templates. But it does the job and looks good on the website. Would definitely recommend.

Secure Measures

Jan 02, 2025  on Shopify

I absolutely love this Shopify app! It makes collecting and displaying customer reviews so easy and seamless. The interface is user-friendly, and the integration with my store was a breeze. Since installing the app, I've seen a significant increase in customer engagement and trust. The customizable options allow me to tailor the look and feel to match my store perfectly. Highly recommend it to any Shopify store owner looking to boost credibility and improve customer interaction! Also, their support - ultra fast!

みんなのドレス

Dec 17, 2024  on Shopify

It's perfect. As a beginner and not very familiar with Shopify, I contacted the development team and they were very friendly and responded perfectly. Thank you so much. I highly recommend this app.

女性防災士の防災ショップ/ikkake

Dec 16, 2024  on Shopify

使いやすい、設定も簡単にできるお勧めのレビューアプリです。 当店が商品登録時、別バリエーションの商品を複製して作成したせいで、元になったレビューが出てしまう現象が起きてしまったのですが、迅速に解決してくださいました。また進捗も都度連絡いただけたので安心して待つ事ができました。 本当に素晴らしいチームとアプリです。 ご対応くださって皆様に感謝申し上げます。 今後ともよろしくお願いいたします。

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