Trustify App Review: Features, Pros & Cons for Shopify

Customer reviews: Trustify: Testimonial Reviews

Trustify is a Shopify app designed to build customer trust through verified reviews, badges, and social proof. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right fit for their store.

Reviews (397)

Overall rating

4.9

5

402
4

12
3
2

1
1

7

What Merchants Think

Overall, merchants have expressed high levels of satisfaction with the "Trustify: Review & Testimonial" app. Many praise its user-friendly interface, seamless integration, and the significant enhancement it brings to store credibility through reviews. Customer support is consistently highlighted as exceptional, with quick and effective responses to inquiries and issues.

Key Strengths

Excellent customer support team known for quick and effective problem-solving.
User-friendly interface that simplifies the process of collecting and displaying reviews.
Customizable options that allow merchants to tailor the app to match their store’s design.
Seamless integration with Shopify and other platforms like Amazon and Etsy.
Reasonable pricing plans that offer great value for the features provided.

Common Concerns

Initial setup can be confusing for some users, requiring assistance from the support team.
Free plan offers limited features and customization options, encouraging upgrades to paid plans.
Occasional technical issues such as errors or problems with manual import.

Final Thoughts

"Trustify: Review & Testimonial" is widely recognized as a valuable tool for building customer trust and enhancing e-commerce store credibility. Its rich feature set, combined with outstanding customer support, make it a recommended choice for Shopify store owners seeking to integrate customer reviews and testimonials seamlessly. Despite some initial setup challenges and limitations in the free plan, the overall merchant feedback is highly positive.

Stryvox

Jul 13, 2025 on Shopify

They help so fast and good

Chocaa

Jul 08, 2025 on Shopify

good and fast customer support

Elixscent

Jun 30, 2025 on Shopify

Adventiva

Jun 30, 2025 on Shopify

No.1 review app, phenomenal customer support.

Clarilys

Jun 29, 2025 on Shopify

c'est top .service client et top top top top

Ethernita

Jun 29, 2025 on Shopify

Amazing app, very simple, and exceptional customer service! Definitely Recommend!!

U.S.A Pets Store

Jun 27, 2025 on Shopify

It's perfect !

Reliefly™

Jun 27, 2025 on Shopify

Love the support these guys give, had a couple of hickups when I started using the app but the support team was super quick to solve it, amazing app overall for the price

Masha Fashion

Jun 26, 2025 on Shopify

Great App with excellent customer service.

Kuri Nüka

Jun 23, 2025 on Shopify

Ben was perfect . such a great customer support on his side

Wellife™

Jun 19, 2025 on Shopify

Amazing support service! they helped me alot

tassyasilver.com

Jun 19, 2025 on Shopify

good app & customer support

Vintage Box Store

Jun 18, 2025 on Shopify

KIDZADORA

Jun 15, 2025 on Shopify

So far, so good. I had a few issues and all were swiftly resolved. Niel at Trustify was so patient and understanding, and always willing to help. I highly recommend to all, but especially those starting out looking for a great review app that is relatively easy to navigate.

Rudraveda

Jun 13, 2025 on Shopify

Very Useful app and easy to use Support is too Good Ben, Tracy are very Supportive executive

Motivational Poster

Jun 10, 2025 on Shopify

Tanya helped me very well, she responds quickly and friendly, highly recommended

Rich Floral Studio

Jun 09, 2025 on Shopify

Customer Service very responsive and helpful.

Juju's Gallery

Jun 09, 2025 on Shopify

live chat service is fab. 10/10

Evolora

Jun 09, 2025 on Shopify

Reachful Beauty

Jun 03, 2025 on Shopify

Very good and helpful!