Reviews: TrackingMore Order Tracking

Customer reviews: TrackingMore Order Tracking

Reviews (971)

Overall rating

4.9

5

314
4

28
3

3
2

2
1

What Merchants Think

The "TrackingMore Order Tracking" app is well-received by merchants who appreciate its intuitive interface and seamless integration with Shopify. Many reviews highlight the transformative impact of the app on order tracking processes, with a significant emphasis on the exemplary customer service provided by the support team. Overall, merchants find the app user-friendly and effective in enhancing customer communication and satisfaction.

Key Strengths

User-friendly interface and easy setup
Seamless integration with Shopify
Exceptional customer support, often mentioning specific team members like Ashley, Richie, and Asha
Customizable tracking pages that maintain brand identity
Real-time updates and detailed analytics
Cost-effective, with a generous free plan available

Common Concerns

Occasional issues with syncing and real-time updates
Complex navigation within the help section
Challenges related to first-mile + last-mile tracking

Final Thoughts

Overall, the "TrackingMore Order Tracking" app is well-regarded for its functionality and excellent customer support. While there are some concerns regarding specific functionalities, these are often outweighed by the positive experience provided by the support team. The app is recommended for Shopify store owners who seek a reliable order tracking solution that improves customer satisfaction and operational efficiency.

Oranaire

Sep 10, 2024 on Shopify

SupRelax

Sep 10, 2024 on Shopify

This is a really great app

Prodexx Nederland

Sep 10, 2024 on Shopify

Easy and fast installation! and extra options

DaTeoy

Sep 09, 2024 on Shopify

Good service!

Hooligan Vogue

Sep 09, 2024 on Shopify

Lookswala

Sep 09, 2024 on Shopify

good

STRINGUART

Sep 09, 2024 on Shopify

Gale Power Fan

Sep 07, 2024 on Shopify

Ecly Cosmetics Philippines

Sep 07, 2024 on Shopify

Great app. Support is always responsive and solves issues fast. Recommended for me

Ecritab

Sep 03, 2024 on Shopify

Top comme application

Paraenzi

Sep 03, 2024 on Shopify

The UI is easy to use and user-friendly, making setup a breeze. I highly value their support team; they’re quick and dependable. I had a pleasant and helpful interaction with Richie from support, who was both friendly and supportive.

AryaAura

Sep 03, 2024 on Shopify

It is an amazing app

MRC

Sep 02, 2024 on Shopify

Qamar & Oud

Sep 02, 2024 on Shopify

Parfait

ECLAIRDECO

Aug 29, 2024 on Shopify

Génial comme application

Trashyjunk Nailz

Aug 28, 2024 on Shopify

Personale gentelissimo e super disponibile, app consigliata!

Lunessa

Aug 25, 2024 on Shopify

I got verry nice help from Asha! You can ask anything and the customer service will provide the right information. I had alot of questions but they were solved verry quick!

plugdrive

Aug 25, 2024 on Shopify

Nice support !

Seraphin

Aug 20, 2024 on Shopify

Richie was wonderful and also offered to remove the logo. Great customer service and a pretty good app so far.

Seek The Treat

Aug 19, 2024 on Shopify

they have a very nice and professional customer service team .. I got an amazing help from Richie .. she is very kind and helpful.. I recommend the app.