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Customer reviews: TrackingMore Order Tracking

Develop by Shopify

Reviews (347)

Overall rating
4.9

What Merchants Think

The "TrackingMore Order Tracking" app is well-received by merchants who appreciate its intuitive interface and seamless integration with Shopify. Many reviews highlight the transformative impact of the app on order tracking processes, with a significant emphasis on the exemplary customer service provided by the support team. Overall, merchants find the app user-friendly and effective in enhancing customer communication and satisfaction.

Key Strengths

  • User-friendly interface and easy setup
  • Seamless integration with Shopify
  • Exceptional customer support, often mentioning specific team members like Ashley, Richie, and Asha
  • Customizable tracking pages that maintain brand identity
  • Real-time updates and detailed analytics
  • Cost-effective, with a generous free plan available

Common Concerns

  • Occasional issues with syncing and real-time updates
  • Complex navigation within the help section
  • Challenges related to first-mile + last-mile tracking

Final Thoughts

Overall, the "TrackingMore Order Tracking" app is well-regarded for its functionality and excellent customer support. While there are some concerns regarding specific functionalities, these are often outweighed by the positive experience provided by the support team. The app is recommended for Shopify store owners who seek a reliable order tracking solution that improves customer satisfaction and operational efficiency.

Reality Hacked

Dec 04, 2024  on Shopify

Soliva.se

Dec 04, 2024  on Shopify

AWESOME app, fully customizable, SUPERFAST support and its just awesome. Richie was so nice and fast to respond and help me. For all dropshippers: You can remove where the parcel comes from so if its from china your customers will not now. (But always best to be transparent of course) This app is also very cheap for being a tracking app compared to others which i really appreciate. 10/10 100%.

My Store

Dec 03, 2024  on Shopify

real time updates

Ledispensaireanimaliersdelola

Dec 03, 2024  on Shopify

On verra bien

Nexgift

Nov 29, 2024  on Shopify

I’ve been using this tracking app for a while now, and I have to say, it’s been an excellent experience so far! The app is incredibly easy to use, and it provides real-time updates on my shipments, which is so helpful. I love how quickly I can see where my packages are and when to expect them. The interface is clean and intuitive, and notifications are timely and accurate. Overall, it’s made tracking my orders so much more convenient. Highly recommend this app to anyone who wants to stay on top of their deliveries!

Cartee Accessories

Nov 28, 2024  on Shopify

good for my store

SMARTSPORTER

Nov 27, 2024  on Shopify

Snelle service en vriendelijk personeel! App werkt ook goed

CloudRolls

Nov 27, 2024  on Shopify

GOOD

Indian Kitchen

Nov 26, 2024  on Shopify

SUPPLY CHAIN

Nov 25, 2024  on Shopify

VBAG

Nov 24, 2024  on Shopify

FIL3DMODEL

Nov 24, 2024  on Shopify

OTTIMA APP

Guy Outfitters

Nov 24, 2024  on Shopify

I was hesitant to pay the money but manually fulfilling orders has been quite time consuming, this is saving me at least 30 minutes a day so well worth it!

We The Sisterhood Gift Emporium

Nov 22, 2024  on Shopify

good

shopmk

Nov 21, 2024  on Shopify

TRES SIMPLE D'UTILISATION

Axol

Nov 20, 2024  on Shopify

Recondition-World

Nov 20, 2024  on Shopify

Ashley est une merveilleuse assistante relation client et elle m'a bien aidez pour la configuration de cette super application !

Bellezzawow

Nov 18, 2024  on Shopify

Hello, I am happy to deal with this beautiful application in the customer service it provides, because communicating with the assistant Richie is beautiful and very comfortable in her kindness, quick response and quick understanding of customer problems. I thank her and thank those in charge of this application :)

Banana Clip Streetwear

Nov 18, 2024  on Shopify

Very helpful tech support. Went beyond my expectations.

MyFave Boutique

Nov 18, 2024  on Shopify

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