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Customer reviews: TrackingMore Order Tracking

Develop by TrackingMore

Reviews (971)

Overall rating
4.9

What Merchants Think

The "TrackingMore Order Tracking" app is well-received by merchants who appreciate its intuitive interface and seamless integration with Shopify. Many reviews highlight the transformative impact of the app on order tracking processes, with a significant emphasis on the exemplary customer service provided by the support team. Overall, merchants find the app user-friendly and effective in enhancing customer communication and satisfaction.

Key Strengths

  • User-friendly interface and easy setup
  • Seamless integration with Shopify
  • Exceptional customer support, often mentioning specific team members like Ashley, Richie, and Asha
  • Customizable tracking pages that maintain brand identity
  • Real-time updates and detailed analytics
  • Cost-effective, with a generous free plan available

Common Concerns

  • Occasional issues with syncing and real-time updates
  • Complex navigation within the help section
  • Challenges related to first-mile + last-mile tracking

Final Thoughts

Overall, the "TrackingMore Order Tracking" app is well-regarded for its functionality and excellent customer support. While there are some concerns regarding specific functionalities, these are often outweighed by the positive experience provided by the support team. The app is recommended for Shopify store owners who seek a reliable order tracking solution that improves customer satisfaction and operational efficiency.

Olrhair

Oct 23, 2024  on Shopify

Go Compact

Oct 23, 2024  on Shopify

very nice and comfort to use

UstensilesCulinaires

Oct 22, 2024  on Shopify

I love this app so what I like most is the customer service, they are always there to answer questions and resolve problems directly. Thanks

elegantparfums

Oct 21, 2024  on Shopify

very good app and very good customer service thank you Mrs. Richie for your help and kindness

Warmeengel

Oct 21, 2024  on Shopify

GiftForMen.Shop

Oct 20, 2024  on Shopify

so far so good. Thank You!

ChillCraze

Oct 20, 2024  on Shopify

TrackingMore has been a game-changer for our order tracking process! The interface is super easy to navigate, and it integrates seamlessly with our Shopify store. What really stood out was the exceptional customer service. A special shoutout to Asha, who was incredibly helpful and responsive! She answered all my questions quickly and made sure everything was set up perfectly. Thanks to TrackingMore and Asha, our customers are now better informed about their orders, which has improved our overall satisfaction rates. Highly recommend!

P S Jewellery

Oct 20, 2024  on Shopify

Generous free plan for small stores like us. The onboarding experience was straight forward and easy. Easy to use. You get branded tracking page on any plan which is a HUGE BONUS!

Zanora

Oct 19, 2024  on Shopify

Perfect and very helpful support :D

7ohplus

Oct 17, 2024  on Shopify

I like the fact that our tracking numbers provide the update to our customers but keeps them on our site versus linking them to UPS or USPS website. Gives us that much more cred in regards to providing a quality all in one service.

BloomStyle

Oct 17, 2024  on Shopify

Its Great

Zendra

Oct 16, 2024  on Shopify

very great support

Go For Fit

Oct 16, 2024  on Shopify

One Word. Wow! This app is wonderful, it has all the essentials and more. It also has a lot of quick integrations that similar apps are missing. I want to thank Ashley for all her help. Highly recommend it! 5 stars all the way.

Del Marki

Oct 16, 2024  on Shopify

Vocês são os melhores do mercado.

Flowers and Butterflies Boutique

Oct 15, 2024  on Shopify

It's easy to understand and lives up to it's promise.

The Followers

Oct 12, 2024  on Shopify

E-MAX - SAS Knitwears

Oct 12, 2024  on Shopify

Tanisa Holistic

Oct 10, 2024  on Shopify

installation facile

IWACE

Oct 10, 2024  on Shopify

I highly recommend it! Ultra-fast and fantastic support. Excellent service both in customer service and customization. For those just starting out, it's very good, as they offer 100 free quota per month. I would like to especially thank Ashley who gave me excellent support in setting up the account.

Maison Amourette

Oct 10, 2024  on Shopify

parfait

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