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Customer reviews: TrackingMore Order Tracking

Develop by TrackingMore

Reviews (971)

Overall rating
4.9

What Merchants Think

The "TrackingMore Order Tracking" app is well-received by merchants who appreciate its intuitive interface and seamless integration with Shopify. Many reviews highlight the transformative impact of the app on order tracking processes, with a significant emphasis on the exemplary customer service provided by the support team. Overall, merchants find the app user-friendly and effective in enhancing customer communication and satisfaction.

Key Strengths

  • User-friendly interface and easy setup
  • Seamless integration with Shopify
  • Exceptional customer support, often mentioning specific team members like Ashley, Richie, and Asha
  • Customizable tracking pages that maintain brand identity
  • Real-time updates and detailed analytics
  • Cost-effective, with a generous free plan available

Common Concerns

  • Occasional issues with syncing and real-time updates
  • Complex navigation within the help section
  • Challenges related to first-mile + last-mile tracking

Final Thoughts

Overall, the "TrackingMore Order Tracking" app is well-regarded for its functionality and excellent customer support. While there are some concerns regarding specific functionalities, these are often outweighed by the positive experience provided by the support team. The app is recommended for Shopify store owners who seek a reliable order tracking solution that improves customer satisfaction and operational efficiency.

Balnessa

Nov 09, 2024  on Shopify

Omnilove

Nov 06, 2024  on Shopify

PetsHeartYou

Nov 06, 2024  on Shopify

Es ist eine super App und der Service ist auch einfach nur Fantastisch!

Doudounea

Nov 06, 2024  on Shopify

amazing app, best of the best

GM93

Nov 04, 2024  on Shopify

Grande

Rozin Beauty Care

Nov 04, 2024  on Shopify

Asha was incredibly helpful in setting up the app. The tracking page allows customers to easily monitor their order status and shipment progress without leaving our site. It integrates seamlessly with our website and Shopify. Additionally, the app provides valuable analytics.

Filippo Fanti Photography Art

Nov 03, 2024  on Shopify

I found the app easy to use, I had an issue that has been solved quickly and I am very happy for that! The Tracking Page is smooth and beautiful to see. I would like to thank the people in customer support with whom I interacted till now: Ashley, Asha and Richie; they have been really kind; thank you!

Ryn Max

Nov 02, 2024  on Shopify

good

ALOE TEXTIL

Nov 02, 2024  on Shopify

TulipStuff

Nov 02, 2024  on Shopify

Asha was very helpful in setting up the app. The tracking page makes it easy for customers to track their order status and shipment progress while staying on our site. The page easily integrates into our website and into Shopify. An added bonus is the analytics provided by the app.

Cool 😎 Perfume🦋

Nov 01, 2024  on Shopify

excellent

ClairaCalm

Nov 01, 2024  on Shopify

Parfait, très réactif et d’une grande gentillesse

MC Motoparts

Oct 30, 2024  on Shopify

Great Service from Asha

K.Bola

Oct 30, 2024  on Shopify

permite el seguimiento del producto al cliente, exitosa aplicación

Minou & Câlin

Oct 27, 2024  on Shopify

ECOSENTIALAU

Oct 27, 2024  on Shopify

I appreciate how Richie helped me today.

L&C Avenue

Oct 27, 2024  on Shopify

I’d like to express my gratitude for Samantha’s outstanding support. She provided clear and precise explanations to all my questions, helping me understand TrackingMore’s features better. Her assistance was quick, professional, and friendly, which made setting up my account much easier. Thank you, Samantha, for your valuable help and patience!

YNOVIO

Oct 26, 2024  on Shopify

Thanks for your help Asha and samantha.

gwz_store

Oct 26, 2024  on Shopify

Very useful, support was helpful

Mika Choice

Oct 24, 2024  on Shopify

oke

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