Reviews: TrackingMore Order Tracking

Customer reviews: TrackingMore Order Tracking

Reviews (971)

Overall rating

4.9

5

314
4

28
3

3
2

2
1

What Merchants Think

The "TrackingMore Order Tracking" app is well-received by merchants who appreciate its intuitive interface and seamless integration with Shopify. Many reviews highlight the transformative impact of the app on order tracking processes, with a significant emphasis on the exemplary customer service provided by the support team. Overall, merchants find the app user-friendly and effective in enhancing customer communication and satisfaction.

Key Strengths

User-friendly interface and easy setup
Seamless integration with Shopify
Exceptional customer support, often mentioning specific team members like Ashley, Richie, and Asha
Customizable tracking pages that maintain brand identity
Real-time updates and detailed analytics
Cost-effective, with a generous free plan available

Common Concerns

Occasional issues with syncing and real-time updates
Complex navigation within the help section
Challenges related to first-mile + last-mile tracking

Final Thoughts

Overall, the "TrackingMore Order Tracking" app is well-regarded for its functionality and excellent customer support. While there are some concerns regarding specific functionalities, these are often outweighed by the positive experience provided by the support team. The app is recommended for Shopify store owners who seek a reliable order tracking solution that improves customer satisfaction and operational efficiency.

FIL3DMODEL

Nov 24, 2024 on Shopify

OTTIMA APP

Guy Outfitters

Nov 24, 2024 on Shopify

I was hesitant to pay the money but manually fulfilling orders has been quite time consuming, this is saving me at least 30 minutes a day so well worth it!

We The Sisterhood Gift Emporium

Nov 22, 2024 on Shopify

good

shopmk

Nov 21, 2024 on Shopify

TRES SIMPLE D'UTILISATION

Axol

Nov 20, 2024 on Shopify

Recondition-World

Nov 20, 2024 on Shopify

Ashley est une merveilleuse assistante relation client et elle m'a bien aidez pour la configuration de cette super application !

Bellezzawow

Nov 18, 2024 on Shopify

Hello, I am happy to deal with this beautiful application in the customer service it provides, because communicating with the assistant Richie is beautiful and very comfortable in her kindness, quick response and quick understanding of customer problems. I thank her and thank those in charge of this application :)

Banana Clip Streetwear

Nov 18, 2024 on Shopify

Very helpful tech support. Went beyond my expectations.

MyFave Boutique

Nov 18, 2024 on Shopify

KidLink

Nov 17, 2024 on Shopify

Her şey mükemmel ve sorunsuzdu. destek ekibi her konuda yardımcı oluyor.

Falkonguitars

Nov 16, 2024 on Shopify

I just wanted to take a moment to recognize Richie for her outstanding service. She was incredibly helpful, attentive, and made sure all of my questions were answered. Her professionalism and positive attitude made the experience a pleasure. Thank you, Richie, for your excellent support!

TAMMY & BENJAMIN

Nov 16, 2024 on Shopify

Great customer service. Great app

GLOW

Nov 13, 2024 on Shopify

very good

ClareSkin

Nov 13, 2024 on Shopify

the app is nice and easily customizable, paid plan is pretty cheap and not totally necessary, and support is great, Ashley was extremely helpful

Rainbownhome.com

Nov 13, 2024 on Shopify

Good , goodddddddddddddddddddddddddddddd

Creative Digital Dreamer

Nov 13, 2024 on Shopify

Pawarts

Nov 11, 2024 on Shopify

I appreciate Asha's support. It helped me with what I needed.

Maman et Bébé Heureux

Nov 11, 2024 on Shopify

Eileensia

Nov 10, 2024 on Shopify

ashley was so great, 10/10. say less

AltoTech

Nov 09, 2024 on Shopify

I appreciate Asha's support, it helped me with what I needed