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Customer reviews: TrackingMore Order Tracking

Develop by TrackingMore

Reviews (971)

Overall rating
4.9

What Merchants Think

The "TrackingMore Order Tracking" app is well-received by merchants who appreciate its intuitive interface and seamless integration with Shopify. Many reviews highlight the transformative impact of the app on order tracking processes, with a significant emphasis on the exemplary customer service provided by the support team. Overall, merchants find the app user-friendly and effective in enhancing customer communication and satisfaction.

Key Strengths

  • User-friendly interface and easy setup
  • Seamless integration with Shopify
  • Exceptional customer support, often mentioning specific team members like Ashley, Richie, and Asha
  • Customizable tracking pages that maintain brand identity
  • Real-time updates and detailed analytics
  • Cost-effective, with a generous free plan available

Common Concerns

  • Occasional issues with syncing and real-time updates
  • Complex navigation within the help section
  • Challenges related to first-mile + last-mile tracking

Final Thoughts

Overall, the "TrackingMore Order Tracking" app is well-regarded for its functionality and excellent customer support. While there are some concerns regarding specific functionalities, these are often outweighed by the positive experience provided by the support team. The app is recommended for Shopify store owners who seek a reliable order tracking solution that improves customer satisfaction and operational efficiency.

Maimoco

Jan 17, 2025  on Shopify

Great

RoyalBeards

Jan 14, 2025  on Shopify

I had a great support experience from Asha and the app has been working great so far

Desnudo Coffee

Jan 14, 2025  on Shopify

great

Zantona

Jan 06, 2025  on Shopify

Thank you Victoria for support me.

Erlif

Jan 03, 2025  on Shopify

Donde Fue

Jan 01, 2025  on Shopify

MaZzzia

Dec 28, 2024  on Shopify

Good

Lyneshape

Dec 28, 2024  on Shopify

the application is really well done, easy to use and the customer service was responsive. Thank you sophia

T.B. Glam Kit

Dec 28, 2024  on Shopify

AlemaProShop

Dec 28, 2024  on Shopify

This app does exactly what it promises. A very efficient tracking way for our Swiss business clients. It offers a good level of language localization options as well as a very high level of personalization on the way the information are displayed on the tracking page. The support is also important and in the first 2-3 days of implementation both Victoria and Asha from the support team has been very responsive and quick in resolving a couple of challenges we had with CSS scripts. Highly reccomended.

InSpaceX Fashion

Dec 25, 2024  on Shopify

Oxalaia Mochilas

Dec 21, 2024  on Shopify

Aplicativo muito bom!

La Lumierette

Dec 20, 2024  on Shopify

NMES-TECH

Dec 18, 2024  on Shopify

it is ok,trying it.

Books and You

Dec 18, 2024  on Shopify

Tracking More may not be the perfect app and has some small issues, what makes it great is the support provided by the team. Their willingness to go beyond what is expected makes them stand out.

RISE DEFENSE SYSTEMS.AI PRODUCTS

Dec 17, 2024  on Shopify

Excellent app! Easy install and itegration, the API is solid.

BaveEscargot

Dec 17, 2024  on Shopify

l'application me semble bien, mais sur tout j'aime bien quand le support est réactive et je ne dois pas attendre un jour ouvrable pour que mes questions soient répondu. Ici c'est le cas de réactivité, merci au support

dripandolo

Dec 17, 2024  on Shopify

Ethernal

Dec 16, 2024  on Shopify

Customer service is great. I hope it the app will be a pleasant experience. It's just what I was looking for.

Shineful

Dec 16, 2024  on Shopify

Very nice

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