Reviews: TrackingMore Order Tracking

Customer reviews: TrackingMore Order Tracking

Reviews (347)

Overall rating

4.9

5

365
4

28
3

4
2

2
1

2

What Merchants Think

The "TrackingMore Order Tracking" app is well-received by merchants who appreciate its intuitive interface and seamless integration with Shopify. Many reviews highlight the transformative impact of the app on order tracking processes, with a significant emphasis on the exemplary customer service provided by the support team. Overall, merchants find the app user-friendly and effective in enhancing customer communication and satisfaction.

Key Strengths

User-friendly interface and easy setup
Seamless integration with Shopify
Exceptional customer support, often mentioning specific team members like Ashley, Richie, and Asha
Customizable tracking pages that maintain brand identity
Real-time updates and detailed analytics
Cost-effective, with a generous free plan available

Common Concerns

Occasional issues with syncing and real-time updates
Complex navigation within the help section
Challenges related to first-mile + last-mile tracking

Final Thoughts

Overall, the "TrackingMore Order Tracking" app is well-regarded for its functionality and excellent customer support. While there are some concerns regarding specific functionalities, these are often outweighed by the positive experience provided by the support team. The app is recommended for Shopify store owners who seek a reliable order tracking solution that improves customer satisfaction and operational efficiency.

Happy Simple World

Jun 02, 2024 on Shopify

no experience yet, just installed it

My Sleep Plush

Jun 01, 2024 on Shopify

Very good and always available to help

Jouetsetpetits

May 30, 2024 on Shopify

Je recommande à 100%

voyage Pack

May 29, 2024 on Shopify

Amazing customer service

Ma FamilyDen

May 28, 2024 on Shopify

Merci beaucoup Richie pour ton aide. Je viens d'installer l'application et grâce à toi, je ne vais plus m'en passer. Un gros merci

Luvea

May 28, 2024 on Shopify

Great app ! Easy to implement and customer service is fast and very professionnal, thanks Ashley !

Victory Peak Cycling

May 09, 2024 on Shopify

I have been using TrackingMore app for 3 years so far and it is getting better and better! Their team made some alterations on my email notification for free, which I really appreciate!

The Right Buy Store

May 08, 2024 on Shopify

Excellent app , Customer service is top notch. They really do go above and beyond , even for a free plan. Had a an issue with courier mapping which were handled quickly and efficiently.

NexGen

Apr 28, 2024 on Shopify

ZENTRO®

Apr 26, 2024 on Shopify

glamoursexyloveshop

Apr 26, 2024 on Shopify

Une application très bien faite ! très simple d'installation et a mettre en place, il y a de nombreuses options qui vous faciliterons la vie et également celle de vos clients ! Tout est très bien expliqué. Un Tracking de qualité. L'équipe trackingMore est super professionnel ! très réactive et d'une grande gentillesse. Je vous conseille grandement cette application vous en serait très satisfait ! Merci à l'équipe

La caverne des trésors

Apr 24, 2024 on Shopify

nice

Novyle

Apr 24, 2024 on Shopify

It has an effective and fast support team. I would definitely recommend it.

Ascenssior

Apr 22, 2024 on Shopify

fast and easy

Nailiglam

Apr 21, 2024 on Shopify

Efficace et réactif

CORE

Apr 18, 2024 on Shopify

I spoke with Ashley and she helped me with everything pretty quickly! I recommend this app and its support, specially if assisted by Ashley.

Luxury lifestyle shop

Apr 17, 2024 on Shopify

Danke

CustomizedCrafting

Apr 16, 2024 on Shopify

great application superb chat help

Mi tienda

Apr 15, 2024 on Shopify

GOOD GOOD

Nominair

Apr 11, 2024 on Shopify