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Customer reviews: TrackingMore Order Tracking

Develop by TrackingMore

Reviews (971)

Overall rating
4.9

What Merchants Think

The "TrackingMore Order Tracking" app is well-received by merchants who appreciate its intuitive interface and seamless integration with Shopify. Many reviews highlight the transformative impact of the app on order tracking processes, with a significant emphasis on the exemplary customer service provided by the support team. Overall, merchants find the app user-friendly and effective in enhancing customer communication and satisfaction.

Key Strengths

  • User-friendly interface and easy setup
  • Seamless integration with Shopify
  • Exceptional customer support, often mentioning specific team members like Ashley, Richie, and Asha
  • Customizable tracking pages that maintain brand identity
  • Real-time updates and detailed analytics
  • Cost-effective, with a generous free plan available

Common Concerns

  • Occasional issues with syncing and real-time updates
  • Complex navigation within the help section
  • Challenges related to first-mile + last-mile tracking

Final Thoughts

Overall, the "TrackingMore Order Tracking" app is well-regarded for its functionality and excellent customer support. While there are some concerns regarding specific functionalities, these are often outweighed by the positive experience provided by the support team. The app is recommended for Shopify store owners who seek a reliable order tracking solution that improves customer satisfaction and operational efficiency.

weitopia

Apr 06, 2024  on Shopify

More Deals

Apr 05, 2024  on Shopify

Cozyland

Apr 05, 2024  on Shopify

Application parfait, j'apprécie le support qui a été rapide et efficace pour résoudre mes problèmes !

Lumibeauté

Apr 05, 2024  on Shopify

appli super intuitive et efficace, sav au top également

HDSport

Apr 05, 2024  on Shopify

خدمة عملاء جيدة ونظام رائع

Clikart

Apr 04, 2024  on Shopify

Veludo Suave

Apr 04, 2024  on Shopify

O Aplicativo é muito bom, cumpre muito bem a sua função e o suporte é bem rapido e eficiente

RetroSpecs

Apr 03, 2024  on Shopify

The support is wonderful and answers within seconds!

TapisEnfanTopia

Apr 03, 2024  on Shopify

Service support très réactif. Ashley a très vite répondu à mes inquiétudes à propos de l'application. J'aime aussi l'application, facile à utiliser.

Tillas Chile

Apr 02, 2024  on Shopify

3rd store that im using this app, always working great with good service and good costumer service, almost 24/7 so i recommend this app to anyone who needs tracking services

VeridexMarket

Mar 21, 2024  on Shopify

I recently started using the TrackingMore ‑ Order Tracking app for my store, and I must say, it has completely transformed my tracking experience. However, what truly sets this app apart is the outstanding support provided by Ashley. Whenever I encountered any issues or had questions, Ashley was there to assist me promptly and efficiently. The app itself is incredibly user-friendly, allowing me to effortlessly track all orders in one place. Its interface is intuitive, and the tracking information is always up-to-date, providing me with peace of mind throughout the shipping process. But what truly impressed me was the level of support offered by Ashley. Her dedication and willingness to assist anytime I needed help were exemplary. Whether it was troubleshooting a technical issue or providing guidance on utilizing specific features of the app, Ashley went above and beyond to ensure my experience was seamless. I cannot recommend the TrackingMore app enough, not only for its seamless tracking capabilities but also for the exceptional support provided by Ashley. She is undoubtedly an invaluable asset to the team, and her dedication has made my tracking experience a breeze. Hats off to Ashley and the entire team behind TrackingMore for delivering such an outstanding service.

WaveBeamPro™

Jan 25, 2024  on Shopify

Lightning fast customer support responses, great App for beginner stores to make their store more branded and trustworthy! I greatly appreciate the Apps monthly orders limit.

Relax Your Periode

Jan 21, 2024  on Shopify

Perfect application and service and kind help from them at all times, thank you very much

Pupperino

Nov 20, 2023  on Shopify

I 100% recommend this app for those who are starting with Shopify. This was my first pick 2 years ago and I've been extremely happy about the way it works and, most important, the Customer Service is quick and very responsive. Ashley helped me with a minor issue and everything has been solved within minutes. They have also changed the plans and the free now is a sweetspot for me. If you're launching your brand new Shopify store, don't look furrther: you already found what you need. What I love: - tracking page very nice, specially from mobile - customization of the tracking page easy and intuitive - Dashoard with the current status of the orders' statuses - Customer service very responsive

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