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Customer reviews: TrackingMore Order Tracking

Develop by TrackingMore

Reviews (971)

Overall rating
4.9

What Merchants Think

The "TrackingMore Order Tracking" app is well-received by merchants who appreciate its intuitive interface and seamless integration with Shopify. Many reviews highlight the transformative impact of the app on order tracking processes, with a significant emphasis on the exemplary customer service provided by the support team. Overall, merchants find the app user-friendly and effective in enhancing customer communication and satisfaction.

Key Strengths

  • User-friendly interface and easy setup
  • Seamless integration with Shopify
  • Exceptional customer support, often mentioning specific team members like Ashley, Richie, and Asha
  • Customizable tracking pages that maintain brand identity
  • Real-time updates and detailed analytics
  • Cost-effective, with a generous free plan available

Common Concerns

  • Occasional issues with syncing and real-time updates
  • Complex navigation within the help section
  • Challenges related to first-mile + last-mile tracking

Final Thoughts

Overall, the "TrackingMore Order Tracking" app is well-regarded for its functionality and excellent customer support. While there are some concerns regarding specific functionalities, these are often outweighed by the positive experience provided by the support team. The app is recommended for Shopify store owners who seek a reliable order tracking solution that improves customer satisfaction and operational efficiency.

Shopzy

Jun 10, 2024  on Shopify

Top merci !

Shinsoku

Jun 09, 2024  on Shopify

BIGDEAL SHOP

Jun 09, 2024  on Shopify

top

Existence

Jun 07, 2024  on Shopify

Je commence seulement a l'utiliser

easily UP

Jun 05, 2024  on Shopify

Although I didn't have time to see the app running, just the settings, I was pleasantly surprised by the warmth and help I received from support, especially Ashley who demonstrated accurate knowledge. I hope to enjoy more functionality in the future, including more free features and a fixed main menu in orders sorted by order status.

VULCINI

Jun 05, 2024  on Shopify

Perfect

Chrisca store

Jun 05, 2024  on Shopify

bonne app

NKC MART

Jun 04, 2024  on Shopify

good

Innovoda

Jun 04, 2024  on Shopify

Super application qui me permet de prévenir les clients à temps quand leur commande est sur le point d'être livrée.

Happy Simple World

Jun 02, 2024  on Shopify

no experience yet, just installed it

My Sleep Plush

Jun 01, 2024  on Shopify

Very good and always available to help

Jouetsetpetits

May 30, 2024  on Shopify

Je recommande à 100%

voyage Pack

May 29, 2024  on Shopify

Amazing customer service

Ma FamilyDen

May 28, 2024  on Shopify

Merci beaucoup Richie pour ton aide. Je viens d'installer l'application et grâce à toi, je ne vais plus m'en passer. Un gros merci

Luvea

May 28, 2024  on Shopify

Great app ! Easy to implement and customer service is fast and very professionnal, thanks Ashley !

Victory Peak Cycling

May 09, 2024  on Shopify

I have been using TrackingMore app for 3 years so far and it is getting better and better! Their team made some alterations on my email notification for free, which I really appreciate!

The Right Buy Store

May 08, 2024  on Shopify

Excellent app , Customer service is top notch. They really do go above and beyond , even for a free plan. Had a an issue with courier mapping which were handled quickly and efficiently.

NexGen

Apr 28, 2024  on Shopify

ZENTRO®

Apr 26, 2024  on Shopify

glamoursexyloveshop

Apr 26, 2024  on Shopify

Une application très bien faite ! très simple d'installation et a mettre en place, il y a de nombreuses options qui vous faciliterons la vie et également celle de vos clients ! Tout est très bien expliqué. Un Tracking de qualité. L'équipe trackingMore est super professionnel ! très réactive et d'une grande gentillesse. Je vous conseille grandement cette application vous en serait très satisfait ! Merci à l'équipe

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