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Customer reviews: TrackingMore Order Tracking

Develop by TrackingMore

Reviews (971)

Overall rating
4.9

What Merchants Think

The "TrackingMore Order Tracking" app is well-received by merchants who appreciate its intuitive interface and seamless integration with Shopify. Many reviews highlight the transformative impact of the app on order tracking processes, with a significant emphasis on the exemplary customer service provided by the support team. Overall, merchants find the app user-friendly and effective in enhancing customer communication and satisfaction.

Key Strengths

  • User-friendly interface and easy setup
  • Seamless integration with Shopify
  • Exceptional customer support, often mentioning specific team members like Ashley, Richie, and Asha
  • Customizable tracking pages that maintain brand identity
  • Real-time updates and detailed analytics
  • Cost-effective, with a generous free plan available

Common Concerns

  • Occasional issues with syncing and real-time updates
  • Complex navigation within the help section
  • Challenges related to first-mile + last-mile tracking

Final Thoughts

Overall, the "TrackingMore Order Tracking" app is well-regarded for its functionality and excellent customer support. While there are some concerns regarding specific functionalities, these are often outweighed by the positive experience provided by the support team. The app is recommended for Shopify store owners who seek a reliable order tracking solution that improves customer satisfaction and operational efficiency.

CloeTime

Jun 20, 2024  on Shopify

Electrix Drive

Jun 20, 2024  on Shopify

Banane-Crew

Jun 19, 2024  on Shopify

Pour une application gratuite, elle est performante et suffisante pour du suivi de colis.

MyLittleTales

Jun 19, 2024  on Shopify

Great app, Great Services, Great Customer care support. Everything is full package. Nice app and recommend to everyone.

voivodmerch

Jun 18, 2024  on Shopify

CHOSGO

Jun 17, 2024  on Shopify

Aussie Dreamtime

Jun 16, 2024  on Shopify

Nice app.

Hipumps

Jun 16, 2024  on Shopify

Coffylore

Jun 15, 2024  on Shopify

Excellent service de messagerie !

Unique Trendify

Jun 14, 2024  on Shopify

greate app

Grit & Grin

Jun 13, 2024  on Shopify

It took less then 30 seconds

Nicha Paris

Jun 13, 2024  on Shopify

Excellente app avec un service client fantastique. J'avais fais la demande il y a plusieurs mois de pouvoir choisir le délai de livraison selon les catégories de produits. Cette option n'existait pas alors. TrackingMore est revenu vers moi de leur propre chef une fois cette nouvelle option disponible avec le mode de paramétrage. Vraiment ravie!

ANTIDOTEWORLDWIDE

Jun 13, 2024  on Shopify

This software really surprised me, the functions are very comprehensive, I think I will get their help. The service is very good

Macramé Mural & Attrape Rêve | Macramé&Co.

Jun 12, 2024  on Shopify

Perfect, Ashley is the best ! she resolved all my pb and took the time with me for all my queries...Thank you so much.

Neuro US

Jun 12, 2024  on Shopify

just started using it and they have the best and fastest customer service!

The Nurse Era

Jun 12, 2024  on Shopify

Very cute and willing to support us!

InjectorZone

Jun 11, 2024  on Shopify

Die beste Tracking App auf Shopify. Habe keine bessere gefunden. Sehr leicht zu bedenen und super hilfreich. Vielen Dank an Richie, Sie hat mir mega geholfen.

Mandal Acessories

Jun 11, 2024  on Shopify

FreakyTrends

Jun 11, 2024  on Shopify

I've been using this app for a few days and i can say it's pretty good and recommended.

YogiFi Kart

Jun 11, 2024  on Shopify

Yesterday, we faced some issues, but it was swiftly resolved by the customer support team. We hope the collaboration will continue long term. I will share more details in the coming days. Cheers

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