Reviews: TrackingMore Order Tracking

Customer reviews: TrackingMore Order Tracking

Reviews (347)

Overall rating

4.9

5

365
4

28
3

4
2

2
1

2

What Merchants Think

The "TrackingMore Order Tracking" app is well-received by merchants who appreciate its intuitive interface and seamless integration with Shopify. Many reviews highlight the transformative impact of the app on order tracking processes, with a significant emphasis on the exemplary customer service provided by the support team. Overall, merchants find the app user-friendly and effective in enhancing customer communication and satisfaction.

Key Strengths

User-friendly interface and easy setup
Seamless integration with Shopify
Exceptional customer support, often mentioning specific team members like Ashley, Richie, and Asha
Customizable tracking pages that maintain brand identity
Real-time updates and detailed analytics
Cost-effective, with a generous free plan available

Common Concerns

Occasional issues with syncing and real-time updates
Complex navigation within the help section
Challenges related to first-mile + last-mile tracking

Final Thoughts

Overall, the "TrackingMore Order Tracking" app is well-regarded for its functionality and excellent customer support. While there are some concerns regarding specific functionalities, these are often outweighed by the positive experience provided by the support team. The app is recommended for Shopify store owners who seek a reliable order tracking solution that improves customer satisfaction and operational efficiency.

ArreisCo

Aug 10, 2024 on Shopify

Easy to navigate and install!

Belproche

Aug 08, 2024 on Shopify

We've been using TrackingMore for several months now, and it's been fantastic. The platform is user-friendly, and the support team is always ready to help with any questions. It’s been a great tool for improving our customer communication." THANKS :Richie

BENDI

Aug 06, 2024 on Shopify

Easy and fast

BibleStore

Aug 06, 2024 on Shopify

Good one. excellent support from the team. Also they are having multiple integration option.

TenderMumilk

Aug 06, 2024 on Shopify

Mydu Beauty Store

Aug 05, 2024 on Shopify

Kingdom of Inspirations

Aug 04, 2024 on Shopify

Great services.. staff member Richie explained all as i needed some information.. Thank you.

Jewlouli

Aug 04, 2024 on Shopify

that is great app

Incanto di Milano

Aug 03, 2024 on Shopify

great experience, translates to my desired language with ease (need basic plan to do so though)

IVIZ TRENDZ

Aug 03, 2024 on Shopify

great tool!

Malaysia Bike accessories Paradise

Aug 03, 2024 on Shopify

Good tracking link

Rour Haven

Aug 03, 2024 on Shopify

Thank you

Retail Galore Store

Jul 31, 2024 on Shopify

TrackingMore is a GREAT app and will increase customer satisfaction AND sales!! I am so happy and delighted I have found this App!

Qualiride

Jul 30, 2024 on Shopify

Easy and friendly UI. Not much hassle, its quick to set up. I really appreciate their support assistance, very quick and reliable. Had conversation with Ashely on their support agent, very friendly and supportive.

Divine Jiu Jitsu

Jul 30, 2024 on Shopify

great company

Highland Titles

Jul 30, 2024 on Shopify

Seems to work perfectly with the minimum of fuss.

EXAGORA

Jul 28, 2024 on Shopify

Cozynaps

Jul 24, 2024 on Shopify

Desiros

Jul 24, 2024 on Shopify

Very helpful customer service, always quick to reply and solve any issues. Highly recommended

Heysaber

Jul 21, 2024 on Shopify

Very useful, recommended for use