Reviews: TrackingMore Order Tracking

Customer reviews: TrackingMore Order Tracking

Reviews (971)

Overall rating

4.9

5

314
4

28
3

3
2

2
1

What Merchants Think

The "TrackingMore Order Tracking" app is well-received by merchants who appreciate its intuitive interface and seamless integration with Shopify. Many reviews highlight the transformative impact of the app on order tracking processes, with a significant emphasis on the exemplary customer service provided by the support team. Overall, merchants find the app user-friendly and effective in enhancing customer communication and satisfaction.

Key Strengths

User-friendly interface and easy setup
Seamless integration with Shopify
Exceptional customer support, often mentioning specific team members like Ashley, Richie, and Asha
Customizable tracking pages that maintain brand identity
Real-time updates and detailed analytics
Cost-effective, with a generous free plan available

Common Concerns

Occasional issues with syncing and real-time updates
Complex navigation within the help section
Challenges related to first-mile + last-mile tracking

Final Thoughts

Overall, the "TrackingMore Order Tracking" app is well-regarded for its functionality and excellent customer support. While there are some concerns regarding specific functionalities, these are often outweighed by the positive experience provided by the support team. The app is recommended for Shopify store owners who seek a reliable order tracking solution that improves customer satisfaction and operational efficiency.

SUCHHEEL

Jul 12, 2024 on Shopify

Crushy Crush Hair

Jul 11, 2024 on Shopify

Uniquify Mart

Jul 11, 2024 on Shopify

Good 1

Break&Win

Jul 09, 2024 on Shopify

Simple & efficace.

GotClearSkin

Jul 09, 2024 on Shopify

New to TrackingMore and have not used it yet but so far this is a VERY robust solution covering all After Ship / Order experience, it is "made for shopify" which is always good and more integrated and include a In Shop Tracking page which allows for "both" track by order number OR track by tracking code which we really like. Also directly supports Dropshippers and apps! - Free plan available and a fair price next level subscriptions.

My Store

Jul 09, 2024 on Shopify

UseGreenProducts.com

Jul 07, 2024 on Shopify

Great Customer Service. Quick response!

My Store

Jul 01, 2024 on Shopify

gbb

AmaPicks

Jul 01, 2024 on Shopify

Configuration simple et rapide, à tester maintenant.

Dog Nation

Jul 01, 2024 on Shopify

App works really well and has all the important features required. Very impressed by the support speed and effectiveness. They answer in seconds and jump on to fix any issue you may have. Highly recommended.

Koldwind

Jun 30, 2024 on Shopify

likevol

Jun 30, 2024 on Shopify

Mijiro

Jun 26, 2024 on Shopify

Very great support by Ashley and very quick. Tracking works well for my store

Lust

Jun 26, 2024 on Shopify

OPULENT

Jun 25, 2024 on Shopify

I'm really satisfied. Always get quick support when needed.

GoPiscine

Jun 25, 2024 on Shopify

It might be my second review. because I haven't seen this level of amazing support in a very, very long time! This company is amazing. the product works. and their service is speedy and professional ! *****

IceOlix

Jun 24, 2024 on Shopify

Je viens de découvrir mais ça semble excellent

Still Comfort

Jun 23, 2024 on Shopify

Super good service

VALIANT WORLD

Jun 22, 2024 on Shopify

Roam Baggy

Jun 21, 2024 on Shopify

Great services from Richie, trully helped!